MTN Credit Limit

[MrG]

I have been suspended now since the 5th of January because of what MTN explains is hitting the Credit Limit.

I got the account (ProCall 120 @ R330) and a 500MB Bundle + 200 SMS. This was November 2007. December passed and only the 20th was there a invoice made for Nov/Dec billing period. This is due end of this month. When January came the Unbilled and invoiced amounts was greater than the Credit Limit hence being suspended.

Why does MTN work in this way? They should know your account would hit that credit limit if you have those types of bundles loaded?

I have to use MTN HSPDA from Friday for my internet via my phone and I cant because I am suspended Im moving and Telkom is probably going take their time as per usual.

 

[Piesang]

I have been suspended now since the 5th of January because of what MTN explains is hitting the Credit Limit.

I got the account (ProCall 120 @ R330) and a 500MB Bundle + 200 SMS. This was November 2007. December passed and only the 20th was there a invoice made for Nov/Dec billing period. This is due end of this month. When January came the Unbilled and invoiced amounts was greater than the Credit Limit hence being suspended.

Why does MTN work in this way? They should know your account would hit that credit limit if you have those types of bundles loaded?

I have to use MTN HSPDA from Friday for my internet via my phone and I cant because I am suspended Im moving and Telkom is probably going take their time as per usual.

What is your credit limit? Mine is R7000. I never reach it anyway but still. It's silly of them.

 

[xrapidx]

I reach'd mine a day after I got my contract with them, I was driving to someone in the northern province, needless to say, I couldn't phone them for directions, I was BEYOND pissed off.

 

[Piesang]

I reach'd mine a day after I got my contract with them, I was driving to someone in the northern province, needless to say, I couldn't phone them for directions, I was BEYOND pissed off.

Did you reach your Credit Limit of Bill Limit?

 

[xrapidx]

Credit Limit....

 

[Piesang]

Credit Limit....

Then you can't do anything really. The credit limit is almost like your limit on your Credit Card. It gets more the longer and better you manage your account. But they are very stupid to make you Credit Limit so low that when you add up your Procall 120 and Data Bundle fee it goes higher than your credit limit.

 

[xrapidx]

Then you can't do anything really. The credit limit is almost like your limit on your Credit Card. It gets more the longer and better you manage your account. But they are very stupid to make you Credit Limit so low that when you add up your Procall 120 and Data Bundle fee it goes higher than your credit limit.

Thats exactly what they did, and then added the payin on the phone to the contract.

 

[Voldemort]

Credit Limit....

`Need it raised?

 

[xrapidx]

`Need it raised?

That was in August. All fixed now, but it wasn't a good start.

 

[Voldemort]

Indeed

 

[MrG]

What is your credit limit? Mine is R7000. I never reach it anyway but still. It's silly of them.

R1 600 is the credit limit.

I also had the activation fee added onto the account from November. Paid R99 sim in store.

 

[fismail]

Buy new MTN starter pack , load up R400 to it and buy a 2gb bundle.
Problem solved temporarily whilst you get the real issue sorted out.

I have to use MTN HSPDA from Friday for my internet via my phone and I cant because I am suspended Im moving and Telkom is probably going take their time as per usual.