Good Day,
In relation to any queries I'll sometimes ask you to PM me, if you do PM me, can I please ask that you please include as much detail as possible?
Including:
1) Your first name
2) Your last name
3) Contact tel. number
4) E-mail addr.
4) Area you're in
5) Physical address, if relevant
6) Cell number under discussion
7) Full description of the problem
8) Anything else you can think of
What can I help with?
1) Typically anything to do with broadband and the services around it, such as the mail relays, etc.
2) MTN policies, viewpoints, etc.
What do I battle to help with?
1) Billing enquiries which I can forward onto MTNSP
2) Cell phones questions, etc.
1555 Is always the official point of contact for these types of queries, while I will always try my best to help at all times.
Thanks MTN DD