MTN Dual Call

[Dean01]

Hi everyone

So I applied for the dual call Sim last week. As of today the secondary Sim is just blank. When I put it in the phone it says network registration failed. Does anyone know if this is normal? How long does it take to be functional?

TIA

 

[moedawood]

Still waiting for mine to get sorted out. Gonna go this weekend. I think it's a RICA issue. Just keep going to the store.

 

[Dean01]

Still waiting for mine to get sorted out. Gonna go this weekend. I think it's a RICA issue. Just keep going to the store.

The sim now says it's Rica barred. Any idea what to do now?

 

[DemonSplicer]

Dual call sim not active

The sim now says it's Rica barred. Any idea what to do now?

Did you sort this? I also have the same issue - the dual sim is not active yet?????

 

[Dean01]

Did you sort this? I also have the same issue - the dual sim is not active yet?????

Basically had to Rica the sim card. Worked after

 

[Gtx Gaming]

My sim is not active yet, even after the agent at the store told me it is

 

[rodga]

Basically had to Rica the sim card. Worked after

When did you take out the deal? black fri/cyber mon?

 

[Dean01]

When did you take out the deal? black fri/cyber mon?

Black Friday

 

[Nobody Important]

Has anybody signed up for Dual Call recently? I did so on Thursday but up until now when I turn on the secondary phone, I get a message saying "SIM registration failed".

Is that a device/SIM issue? Or a network side issue?

 

[MidnightZA]

Has anybody signed up for Dual Call recently? I did so on Thursday but up until now when I turn on the secondary phone, I get a message saying "SIM registration failed".

Is that a device/SIM issue? Or a network side issue?

They usually say 24 to 72 hours on working days. If you signed up late on Thursday then I believe your timer starts on Friday. Maybe try again on Tuesday ,if nothing still, then call again and speak to a manager and they will personally escalate it after the given time frame has passed

 

[Nobody Important]

They usually say 24 to 72 hours on working days. If you signed up late on Thursday then I believe your timer starts on Friday. Maybe try again on Tuesday ,if nothing still, then call again and speak to a manager and they will personally escalate it after the given time frame has passed

Thank you for the info and advice.

 

[Malaza_t]

If I did a dual call activation do I have to rica the Sim card? The secondary Sim says Sim registration failed

 

[Speedster]

Is anybody still using this? I upgraded my data package yesterday and now the dual call sum isn't working anymore

 

[rodga]

Is anybody still using this? I upgraded my data package yesterday and now the dual call sum isn't working anymore

Still using, should still be in the wife's phone
Business sim but haven't upgraded anything