MTN E270 connection error

[marge123]

Can someone please help, I'm desperate!!!

I have the E270 Fastlink USB modem. Currently trying to use it on my laptop which is running Vista Ultimate. I cannot connect and keep on getting the same error message: Error 720: A connection to the remote computer could not be established. You might need to change the network settings for this connection.

I have been on the phone to MTN for hours on end and they can not seem to help me solve the problem. They seem to think it might be a problem with my computer. Does someone maybe have an alternative solution or can someone maybe give me some help on troubleshooting the problem?

 

[morkhans]

Have you tried the E270 in another machine? If it works there your machine is the problem.

 

[marge123]

They tested the modem at the mtn store and said that it was working, however I did not have my computer there for them to troubleshoot...

If the problem is with my computer - should I format the hard drive or what?

 

[morkhans]

If MTN are willing to work on your machine it would make the most sense to take the machine with the modem to them.