MTN Fibre

[blunt]

So MTN are apparently the fibre provider for my area but they haven't launched it yet. Does anyone actually have mtn fibre to the home? How is it?

 

[maccaman]

So MTN are apparently the fibre provider for my area but they haven't launched it yet. Does anyone actually have mtn fibre to the home? How is it?

If their customer service is any indication, don't expect much from them. I logged a query on their website on March 17 on behalf of the complex I live in, after confirming from their coverage map that they have fibre running along the street of the complex entrance. I received a response on August 12 (almost 5 months later), with the most generic information, and basically asking me to check their website if we are covered by their fibre. They are a total fail in my book.

 

[blunt]

If their customer service is any indication, don't expect much from them. I logged a query on their website on March 17 on behalf of the complex I live in, after confirming from their coverage map that they have fibre running along the street of the complex entrance. I received a response on August 12 (almost 5 months later), with the most generic information, and basically asking me to check their website if we are covered by their fibre. They are a total fail in my book.

I enquired on Friday to their broadband@mtn email and got a reply from World-classInternet@mtn today telling me I need to register my interest to get a sales person to contact me back... still going to be a few months before I will need a connection due to renovations so I'll just wait it out.

Was mainly wondering if anyone actually had an existing installation of MTN FTTH