MTN Fraudulent SIM Swap

Ragnarök said:
Had the same issue with Vodacom last your , still waiting for them to show me the paperwork who requested the Sim swap
Click to expand...
When you do a sim swop afaik it will be authorised if you answer the security questions in a phone call. So may never know the who.
 
NeonNinja said:
When you do a sim swop afaik it will be authorised if you answer the security questions in a phone call. So may never know the who.
Click to expand...
It gets authorized either way. If you fail the answers just email and fax or send a fake id and fake affidavit and the number is yours.
 
Hi all. Apologies for reopening an old thread. Just want to check something. I guessing a sim swap was done on my wifes number but there is no history of sim swap with Mtn as it is a prepaid contract and this could only be possible by using my details as I am the contract holder.

But what I find strange, there is one particular number that appears 20 to 30 times a month on the itemised billing that my wife says she has never called. I have tried calling the number but it comes up as "the number you have dialled does not exist".

I have tried calling Mtn and I just keep getting referred to different departments and nobody can give me the possible reason of what is happening.
 
Got an MTN eSIM purely for the purpose of using 5G which is now working where I live. The phone permits me to switch on MTN or CellC as required

Within a minute or two of switching on MTN, there are at least 100 SMS, mainly from on-line betting agencies but several addressed to Ms Nombulelo Arnoria Kama regarding an unpaid loan

I went back to the MTN store and showed the lady. She deleted the eSIM and arranged another
 
Brianl81 said:
Hi all. Apologies for reopening an old thread. Just want to check something. I guessing a sim swap was done on my wifes number but there is no history of sim swap with Mtn as it is a prepaid contract and this could only be possible by using my details as I am the contract holder.

But what I find strange, there is one particular number that appears 20 to 30 times a month on the itemised billing that my wife says she has never called. I have tried calling the number but it comes up as "the number you have dialled does not exist".

I have tried calling Mtn and I just keep getting referred to different departments and nobody can give me the possible reason of what is happening.
Click to expand...

This thread is about SIM swapping by unauthorised people without permission or knowledge of the contract holder.

Is her phone working with her SIM card?
 
Brianl81 said:
Hi all. Apologies for reopening an old thread. Just want to check something. I guessing a sim swap was done on my wifes number but there is no history of sim swap with Mtn as it is a prepaid contract and this could only be possible by using my details as I am the contract holder.

But what I find strange, there is one particular number that appears 20 to 30 times a month on the itemised billing that my wife says she has never called. I have tried calling the number but it comes up as "the number you have dialled does not exist".

I have tried calling Mtn and I just keep getting referred to different departments and nobody can give me the possible reason of what is happening.
Click to expand...
If a Sim swap was done your wife's Sim will be dead, the same number cannot work on two different Sims, so it will be very easy to tell if a Sim swap was done or not.

What does true caller say about the number that appears 30 times?
 
Brianl81 said:
Hi all. Apologies for reopening an old thread. Just want to check something. I guessing a sim swap was done on my wifes number but there is no history of sim swap with Mtn as it is a prepaid contract and this could only be possible by using my details as I am the contract holder.

But what I find strange, there is one particular number that appears 20 to 30 times a month on the itemised billing that my wife says she has never called. I have tried calling the number but it comes up as "the number you have dialled does not exist".

I have tried calling Mtn and I just keep getting referred to different departments and nobody can give me the possible reason of what is happening.
Click to expand...
It is prepaid. It does not belong to anyone. There is no such thing as a prepaid contract. Just prepaid. You are not the contract holder. There is no contract. You details were just used to Rica. Your details were also used to register the SIM on MTNs system.

You gave your SIM willingly to someone else and now complain you don't recognize a number it is phoning. The person loading airtime to that number would know as no one just do not recognize that much airtime disappearing.
Your wife is keeping a secret from you and the other person must have cancelled their number.

MTN call center is useless. Walk into a MTN store for them to look up the number on their system to verify the sim was swapped. If however you got the number back already then MTN might just covering their arses and claiming it was never swapped. Then the call history during the swap period will be able to tell you it was swapped. Call history prior to the swap period will just reveal your wife's secrets.
 
TheChamp said:
If a Sim swap was done your wife's Sim will be dead, the same number cannot work on two different Sims, so it will be very easy to tell if a Sim swap was done or not.

What does true caller say about the number that appears 30 times?
Click to expand...
True Caller doesn't show any info on the number. If I call the number it doesn't exist.
 
maumau said:
This thread is about SIM swapping by unauthorised people without permission or knowledge of the contract holder.

Is her phone working with her SIM card?
Click to expand...
I don't know much about the Sim swopping but number is working.
 
Last edited:
skimread said:
It is prepaid. It does not belong to anyone. There is no such thing as a prepaid contract. Just prepaid. You are not the contract holder. There is no contract. You details were just used to Rica. Your details were also used to register the SIM on MTNs system.

You gave your SIM willingly to someone else and now complain you don't recognize a number it is phoning. The person loading airtime to that number would know as no one just do not recognize that much airtime disappearing.
Your wife is keeping a secret from you and the other person must have cancelled their number.

MTN call center is useless. Walk into a MTN store for them to look up the number on their system to verify the sim was swapped. If however you got the number back already then MTN might just covering their arses and claiming it was never swapped. Then the call history during the swap period will be able to tell you it was swapped. Call history prior to the swap period will just reveal your wife's secrets.
Click to expand...
Hi. Thanks for the reply and info, I'm not complaining, just trying to find out what is happening, as Mtn hasn't been much help.
 
TheChamp said:
Then it hasn't been sim swapped. There is probably a reasonable explanation for the number that appears 30 times on the statement, how long are the xalk durations?
Click to expand...
If its dialled from the phone then the phone should have the history as well
 
TheChamp said:
Then it hasn't been sim swapped. There is probably a reasonable explanation for the number that appears 30 times on the statement, how long are the xalk durations?
Click to expand...
The calls vary in length from 5 seconds to 2minutes. Been appearing since January this year.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X