MTN - good service.

[pointa00]

Everyone tells me how good MTN is...

They offer great prices, their contracts are exceptional, etc etc.

The other day my brother bought a datacable at an mtn store.This cable cost him R400. He got home and the cable did not want to work. He took it back but they refused to give him his money back.

I just need to know if i am the only one who does not understand this and if there is anyone out there who has got the same problem as me. And if anyone can give me advice please feel free to do so

 

[YelloFever]

Everyone tells me how good MTN is...

They offer great prices, their contracts are exceptional, etc etc.

The other day my brother bought a datacable at an mtn store.This cable cost him R400. He got home and the cable did not want to work. He took it back but they refused to give him his money back.

I just need to know if i am the only one who does not understand this and if there is anyone out there who has got the same problem as me. And if anyone can give me advice please feel free to do so

@pointa00

That's shocking

Can you please suply me with the dealer's name contact number and your brother's details and I'll sort it out cause that's not on!

Please let me know ASAP

Ta MTNDD

 

[74466]

I am sick and tired of this kind of service, thank gawd that we have ppl like mtn data dude and v3g on here who can try to help us out

 

[pointa00]

Hey

MTNDD can you please supply me with a email adres and i will gladly supply you with these details. I am sick and tired of big companies ripping people of. Thank you very much for this quick response.

Carl Kitshoff

 

[YelloFever]

Hey

MTNDD can you please supply me with a email adres and i will gladly supply you with these details. I am sick and tired of big companies ripping people of. Thank you very much for this quick response.

Carl Kitshoff

@pointa00

I sent you a PM with my email addy

MTNDD

 

[pointa00]

Hey MTNDD,

I have sent you an email with all the details you have requested.

Thank you very much

Kind regards,
pointa00

 

[YelloFever]

Hey MTNDD,

I have sent you an email with all the details you have requested.

Thank you very much

Kind regards,
pointa00

Good day,

I've sent it to the Channel Manager of - Indirect Sales, I've cc'ed you on the email hope that's okay with you?

MTNDD

 

[Nokkie]

wow second customor complaining! i am amazed...

 

[YelloFever]

wow second customor complaining! i am amazed...

Well it's in the process of being sorted out, it's not a good thing at all that it's the second client.

But the good thing is that it is being sorted out

MTNDD

 

[ForSure]

mtn has never given me bad service , besides waiting for my new phoen for 2 months while vodacom had it already

 

[pointa00]

This just comes to show that if you work through the right channels your problem will get sorted out.After i mailed MTN Data Dude he responded within 5 minutes sendding me a carbon copy of the email he sent to one of the managers at mtn

if only there were more people like MTN Data Dude...

 

[YelloFever]

This just comes to show that if you work through the right channels your problem will get sorted out.After i mailed MTN Data Dude he responded within 5 minutes sendding me a carbon copy of the email he sent to one of the managers at mtn

if only there were more people like MTN Data Dude...

@pointa00

Glad you're happy with the assistance, and thanks for the compliment it's much appreciated.

MTNDD

 

[pointa00]

MTN Data Dude,

The guy just phoned my mom and told her that my brother can have a full cash refund...

Thanx alot for all the assistance...

Pointa00

 

[YelloFever]

MTN Data Dude,

The guy just phoned my mom and told her that my brother can have a full cash refund...

Thanx alot for all the assistance...

Pointa00

Cool no problem what so ever

Take care and have a brill weekend