Hi there
Kids were messing on my phone and they migrated me to the MTN Pulse price plan (I’m on Prepaid). I tried migrating back to MTN PayPerSecond (79c/min flat rate calling plan) and the option was no longer on the *141*4# menu.
Called MTN Customer Services and they said that the priceplan has been discontinued. This also got escalated and I got the same feedback. This was my priceplan of choice and even their IVR system 555 recommends that priceplan for me as I will allegedly save R400 per month by switch to it.
Anyone else aware of this? I haven’t seen any media releases or statements from MTN.
Looks like I’ll be porting away.
Kids were messing on my phone and they migrated me to the MTN Pulse price plan (I’m on Prepaid). I tried migrating back to MTN PayPerSecond (79c/min flat rate calling plan) and the option was no longer on the *141*4# menu.
Called MTN Customer Services and they said that the priceplan has been discontinued. This also got escalated and I got the same feedback. This was my priceplan of choice and even their IVR system 555 recommends that priceplan for me as I will allegedly save R400 per month by switch to it.
Anyone else aware of this? I haven’t seen any media releases or statements from MTN.
Looks like I’ll be porting away.