MTN SMS competition under fire

I really feel sorry for the people who don't know the full details of this "competition" and think sending a 100 sms's will give them a fair to good chance of winning. I never thought MTN would do this.
 
How does one stop MTN from spamming?

So far I have received 1x SMS & 2x MMS messages from them regarding their ripoff competition.

Edit:

Called MTNSP (808) and a woman told me to SMS "Stop" to 37187. Guess what, I got a response that I won a ring tone, whoopie! R7.50 down the crapper.

I'm spitting fire right now!


Edit2: *^&%$^%$%*(& Another 4 SMS messages just followed.
 
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Rouxenator said:
Vodacom
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Where I live I have better mtn reception than vodacom.
Might try a pay as you go Vodacom to see if anything has changed.
My MTN contract expired a few months back and fortunately I have not renewed it yet.

Been very happy with MTN all these years but they are pullling epic crap on subscribers now.
 
And here I was thinking that coverage and reception myths have long disappeared with the turn of the century :p
 
ponder said:
How does one stop MTN from spamming?

So far I have received 1x SMS & 2x MMS messages from them regarding their ripoff competition.

Edit:

Called MTNSP (808) and a woman told me to SMS "Stop" to 37187. Guess what, I got a response that I won a ring tone, whoopie! R7.50 down the crapper.

I'm spitting fire right now!


Edit2: *^&%$^%$%*(& Another 4 SMS messages just followed.
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My wife got 2 mms from them. Wasted our time going on the net to view the mms.

I can't believe they would have you spend R7.50 to UNSUBSCRIBE??? That is theft!

MTN, your network reliability has gone for a ball of s**t in the last few weeks and this spamming from you is the last. It will be back to Vodacom in July when my contract matures. :mad:

EDIT: Spoke to Alfie on 808 now. He ASSURED me the STOP sms to 37187 is free. Well it isnt! Checked on my prepaid sim and I got charged immediately! Also got this "you won a ringtone crap."
Off to hellopeter then...
 
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So after composing myself last night I called 808 again. Some other dude answered and I said I wanted to speak to Alfie. He said the call centre is big and I said it's fine I'll hold.

After a while Alfie was located. Poor guy, I really went off about this. I demanded a refund for the R7.50 that MTN stole from me. He then told me to hold and after a while came back and told me to try *101#. I didn't like it when he said "TRY" but I did it anyway. Up comes the menu "Welcome to the MTN Parental Control service".
BWAHAHAAAA!! I was so angry then I burst out laughing and killed the call. Clearly 808 was clueless.

This morning I see he called back later and left voicemail. He told me the correct unsubscribe procedure is to sms STOP to 30915. That seems to work fine. Verified with my prepaid sim.

Is the battle for my refund really worth it?
 
ajax said:
My wife got 2 mms from them. Wasted our time going on the net to view the mms.

I can't believe they would have you spend R7.50 to UNSUBSCRIBE??? That is theft!

MTN, your network reliability has gone for a ball of s**t in the last few weeks and this spamming from you is the last. It will be back to Vodacom in July when my contract matures. :mad:

EDIT: Spoke to Alfie on 808 now. He ASSURED me the STOP sms to 37187 is free. Well it isnt! Checked on my prepaid sim and I got charged immediately! Also got this "you won a ringtone crap."
Off to hellopeter then...
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We have serious case for WASPA complaints. Check this out

http://www.waspa.org.za/code/codeconduct.shtml

2.20. A “premium-rated service” is any service charged at a higher rate that the standard rate set by the network operator for that particular service.
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2.25. A “wireless application service provider” is any person engaged in the provision of a mobile service, including premium-rated services, who signs a WASP contract with a network operator for bearer services enabling the provision of such services.
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4.1.8. Customer support may not be provided via premium rated numbers, and may only be provided via standard-rate or VAS-rate numbers.
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5.1.5. Once a recipient has opted out from a service, a message confirming the opt-out should be sent to that recipient. This message must reference the specific service that the recipient has opted-out from, and may not be a premium rated message.
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6.2.4. Pricing contained in an advertisement must not be misleading. If multiple communications are required to obtain content, then the advertised price must include the cost for all communications required for that transaction. A clear indication must always be given that more premium messages are required.
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6.2.5. The price for a premium rated service must be easily and clearly visible in all advertisements. The price must appear with all instances of the premium number display.
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6.2.6. Unless otherwise specified in the advertising guidelines, the name of the WASP or the information provider providing the service must appear in all advertisements for premium rated services.
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6.2.9. During any calendar month, if the total cost of any service exceeds R200 for that month:

1. Where the WASP is in control of the billing (e.g. an OBS), an additional communication is required from the customer, confirming acceptance of any costs over this amount, prior to any additional costs being billed.
2. Where the WASP is not in control of the billing (e.g. the customer sends an SMS to a premium rated number), the member must send a notification to the customer once they have reached this limit.
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7.2.4. Children’s services must not unduly encourage children to ring or procure other premium rate services or the same service again.
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Lodge a complaint now!!!
 
more spam!!

The bloody MTN bastards are spamming me and my wife's phone about this 15 competition AGAIN! And this after I have sent STOP to 30915 already on the 14th of May - something about a booster round and you can win R20 000.

Anybody else got this? :mad:
 
After getting spammed again (and this AFTER I unsubscribed two weeks ago, or so I thought) I called 808 on Saturday night asking that the supervisor call me back regarding this problem. The operator assured me the supervisor would return my call "in 24 hours". Obviously he didn't :mad:
 
ajax said:
After getting spammed again (and this AFTER I unsubscribed two weeks ago, or so I thought) I called 808 on Saturday night asking that the supervisor call me back regarding this problem. The operator assured me the supervisor would return my call "in 24 hours". Obviously he didn't :mad:
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I'm in the same boat, phone twice to have myself removed from the spam list and each time confirmed that I'm removed but they keep on coming.
 
Just give some FYI: WASPA has not jurisdiction over the MTN competition - this was determined by WASPA and all WASPS where notified about this last week.

It also seems the the MTN competition has just been canned!!!
 
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