MTN specials

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blue-eye-boy

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My upgrade date is 7 July, and the current specials booklet from the mtn shops is valid till end June. Can anyone tell me if mtn will have new specials next month, and when it will be out?

ps, I asked a guy at a mtn shop, and he couldn't tell me if there will be specials next month, only that sometimes mtn extends some of the specials. But that dont say much.
 
Upgrading - MTN SP

Okay there is a department at MTN SP that relatively few know about, called the Retentions Department. If you are with MTNSP (I'm assuming you are?). it is their job to handle your upgrade for you, and make sure that your needs as a returning customer are met.

To get through to them, just dial 808 (MTN SP Helpdesk) then ask the kind soul on the other end of the call centre headset for the retentions department. After about 10 security questions (which the retentions department may likely insist on re-asking you), you will be put through to the right person.

If you don't have any luck with the first person you speak to in the dept, ask for Joseph. He seems to know something - which is more than most at 808.

These people have the power to waiver things such us upgrade fees, admin fees and they can also save a bit of time with a slightly higher competency level then the inital line of defense at the call centre.

At this stage, at the start of your (inevitably long, tedious, sometimes even physically painful) journey, I can only wish you the best of luck. Stay strong.
 
I'm sure they'll release some new specials, but the way things are nowadays, subscription prices just don't come down like in the good old days (except for a few phones). So, expect to pay about the same as the current prices. There might be some new phones on their specials next month.
 
Nah, Vodacom only has 'n 'bend over, lets see how deep it goes in' department.
 
Oh please vodacom is way beter than MTN. Stop fooling yourself. MTN is worse than Telkom these days.
 
simp said:
Nah, Vodacom only has 'n 'bend over, lets see how deep it goes in' department.
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You're right, MTN spends all their %%% on pre-sales, their bend-over department is after-sales.
 
the current specials are set to end 30 june. New specials will be out but none of the staff know what it is untill the day they come out for the public.
 
Reaper21 said:
the current specials are set to end 30 june. New specials will be out but none of the staff know what it is untill the day they come out for the public.
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The staff at MTN shops will only know once they have the leaflet in their hands, as usual. Also, the specials will only be on the MTN website a few days after the 1 July, as usual. I hope one of the kind fellows on this forum will again offer to email the deal sheets.
 
seedat77 said:
The staff at MTN shops will only know once they have the leaflet in their hands, as usual. Also, the specials will only be on the MTN website a few days after the 1 July, as usual. I hope one of the kind fellows on this forum will again offer to email the deal sheets.
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Yes I asked yesterday again, thought they will maybe know now when it is available. But they didn't know when there will be new leaflets, or even if there will be new specials. It's really sad. But I'll wait, cause I dont think any kind MTN dude on this forum will anyway email me the specials before 1 July. So I'll have to wait.
 
i'm also anxiously awaiting the specials for this month. upgrade is due on the 6th. here's hoping for the HTC Touch HD!!
 
just phone retentions dept and according to them new deals will come in the second or third week of July ! ! :(
 
Just checked with the MTN shop, and the guy "assumes" that the specials will "probably" be out by the end of this week.
 
seedat77 said:
Just checked with the MTN shop, and the guy "assumes" that the specials will "probably" be out by the end of this week.
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Great... :sick:

Upgraded last month. I wanted to wait for this month's specials but my phone needed to be replaced so I couldn't wait. So, old specials have expired and new specials still haven't been released. These guys are on the ball.
 
A shop around here says "the system was down" and "they are busy loading the new specials". Who to believe?
 
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