MTN to connect with SA consumer

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Tim Lowry is the new man in charge of MTN SA and MyADSL had the chance to meet him today for the first time.

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This is great news. Strange that it takes someone with 30 years experience to capitalize on one of the most common yet misunderstood business strategies... keeping clients happy. Well, I won't count my chickens, but I certainly am hopeful. Problems usually arise when keeping clients happy means upsetting shareholders.
 
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