MTN won't let me upgrade.

marco

Expert Member
Joined
Aug 3, 2006
Messages
2,902
Reaction score
124
Location
UK
MTNActive shows this:

Reason(s) for Ineligibility
Description
Collection Plan

I reversed my incorrect payment last month and paid in my average in cash.
Now this.
Their big boss has acknowledged that they have a billing problem but when are they going to fix it.
I want to upgrade now.
Perhaps I should go to VC.
 
ignore it and go into the shops or check on mtnsp.co.za in the textbox / sms test.

Mine also said some crap like that but i confirmed my acc up to date and upgraded today in fact.
 
For someone who's been complaining very loudly about MTN , why on earth are you even considering an upgrade? Cancel and move.
 
Been with MTN for many years and know all the ussd's and stuff. VC is unknown territory for me.

Plus the fact that we are in arrears with our accounts so one month will be double the cost.
 
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