MultiChoice plans to improve its core value proposition for subscribers

[Daniel Puchert]

Big plans for DStv in South Africa

South Africa's dominant pay-TV broadcaster, MultiChoice, plans to improve its core value proposition for subscribers and capitalise on the streaming era through DStv Stream and Showmax.

The company provides various services, including direct-to-home satellite broadcast, digital terrestrial television broadcast, and over-the-top video streaming, to 14.5 million customers in sub-Saharan Africa.

 

[CommsPlayer]

"plans to improve" instead of "will improve". All we as customers want is more subscription options at cheaper prices.

 

[Brian_G]

Fix your online guide MC...

 

[Swa]

IBIWISI

Also nice spin. MC continues to lose revenue through downgrades. They've watered down the value of their higher tier packages over the years.

 

[CommsPlayer]

"...capitalise on the streaming era through DStv Stream...". Do they realise how expensive it is to have access to high speed high cap internet? Its a disgrace how the networks are milking us, knowing full well everyone is dependent on internet nowadays, not just for movies etc.!

 

[Drake2007]

"...capitalise on the streaming era through DStv Stream...". Do they realise how expensive it is to have access to high speed high cap internet? Its a disgrace how the networks are milking us, knowing full well everyone is dependent on internet nowadays, not just for movies etc.!

yeah, for me it's either have decent internet or have DooStv, not both, so MC loses that battle.

 

[justplain]

sort out the quality of showmax too.
The bitrate seems incredibly low, way too many shows or movies looked dull and washed out.

 

[BBSA]

sort out the quality of showmax too.
The bitrate seems incredibly low, way too many shows or movies looked dull and washed out.

Vote with your wallet....

 

[Brian_G]

"...capitalise on the streaming era through DStv Stream...". Do they realise how expensive it is to have access to high speed high cap internet? Its a disgrace how the networks are milking us, knowing full well everyone is dependent on internet nowadays, not just for movies etc.!

Huh?
For a standard user, not expensive anymore.

 

[Gudnews]

sort out the quality of showmax too.
The bitrate seems incredibly low, way too many shows or movies looked dull and washed out.

Sadly, they seem to be getting away with their throttling because most people don't care. The DStv stream app is capped @ 576p on mobile devices.

 

[CommsPlayer]

Huh?
For a standard user, not expensive anymore.

MTN LTE/5G 100GB m2m is R329. Fibre is upwards of R300. If you go for lower bundles, the per-GB price goes up. The concept of "expensive" is relative, I suppose...

 

[dualmeister]

How is the 4K video going?

 

[Swa]

MTN LTE/5G 100GB m2m is R329. Fibre is upwards of R300. If you go for lower bundles, the per-GB price goes up. The concept of "expensive" is relative, I suppose...

You can get uncapped 20Mbps for R300. Yes, it's expensive for most and apart from rich people it's usually a choice between Dstv and internet.

 

[Bad Ballie]

Doubt they are going to get many of the disillusioned ex clients back. They should have done this 40 years ago, they were getting complaints by the second year of M-net.

 

[porchrat]

"plans to improve" instead of "will improve". All we as customers want is more subscription options at cheaper prices.

"Plans to improve" instead of "improved a decade ago".

They're so late to the party at this point it's laughable.

 

[Swa]

Fix your online guide MC...

Not just that but regularly programs don't download to catchup. If you're not connected to the internet it also doesn't show it as available so you think it's missing.

 

[Swa]

"Plans to improve" instead of "improved a decade ago".

They're so late to the party at this point it's laughable.

At this point they'll have to match streaming prices and packages to make headway.

 

[Brian_G]

Not just that but regularly programs don't download to catchup. If you're not connected to the internet it also doesn't show it as available so you think it's missing.

I'm just focusing on my current gripe.

If MC wants, here's a whole thread of issues for them to consider: Dear DStv - technical faults thread
Maybe one day...

 

[Lawnchairman]

Not too late for them but not to this market. Focus on Africa and African content. Fallen way behind now. Unbundling, too late for that. We all know there wont be affordable pricing, As a user above pointed out to their technical faults and that horrible buggy app its not gonna turn things around any time soon. They need a complete overhaul of incompetent staff. This ship is marooned.

 

[Swa]

Not too late for them but not to this market. Focus on Africa and African content. Fallen way behind now. Unbundling, too late for that. We all know there wont be affordable pricing, As a user above pointed out to their technical faults and that horrible buggy app its not gonna turn things around any time soon. They need a complete overhaul of incompetent staff. This ship is marooned.

Exactly this. Focus on local content. Remove movies, sport and series as there are platforms for that, or even give people Showmax for free or at a discount on certain packages. It would be the sport bodies losing out and becoming more like the days before M-Net.