MWEB 10 Mbps uncapped ADSL: Telkom a problem

[MFour]

Personally I'd prefer it if they bumped up 384/512k users for free instead of making "the rich richer" by upgrading 4mbps to 10mbps. They could then claim that the average speed across the board is now considered true broadband as set out by ICASA

Agreed, but add to that, ensure that anyone paying for a 4 meg line, actually gets a reliable 4 meg connection. There are numerous posts here which tell a very sad tale about poor expansion planning, at least from my own experience.

Get the basics right first (entry level speed and quality of service) then worry about increasing speeds.

 

[zeely]

“Then, we are waiting for Telkom to finalise an upgrade to our own IPC platform – this is the bandwidth that connects our customers to Telkom’s last-mile network. These upgrades were put on hold during the Soccer World Cup but work has now resumed and will hopefully be completed within the next 3-4 weeks.”

can someone physically explain IPC? I was under the impression that to enable more IPC bandwidth, telkom would merely enable it in software somewhere

 

[DefecteD]

Well at least we know where we stand with mweb they are being far most open with with is going on that telkom will ever be. It is nice that we are kept informed as to what is going to happen or what the delays are or what is causing the delays. I dont think i could ever afford a 10meg line nor could i afford the 10men uncapped acount , but it would be nice to see how much it would cost. I am sure that mweb would still offer a better package than many others . Some will say we are the first to offer 10meg uncapped , but only once mweb has come to the ball park can we see how the rest shape up.

!0 meg uncapped.... Eish ! some of us (384/512) can only dream of that . Good luck and have fun with those 10meg pipes people!

Lol

 

[guest2013-1]

“Then, we are waiting for Telkom to finalise an upgrade to our own IPC platform – this is the bandwidth that connects our customers to Telkom’s last-mile network. These upgrades were put on hold during the Soccer World Cup but work has now resumed and will hopefully be completed within the next 3-4 weeks.”

can someone physically explain IPC? I was under the impression that to enable more IPC bandwidth, telkom would merely enable it in software somewhere

It's two fold, yes, software upgrade CAN be done IF the actual hardware can handle more bandwidth

 

[guest2013-1]

Agreed, but add to that, ensure that anyone paying for a 4 meg line, actually gets a reliable 4 meg connection. There are numerous posts here which tell a very sad tale about poor expansion planning, at least from my own experience.

Get the basics right first (entry level speed and quality of service) then worry about increasing speeds.

Yup, and with all their upgrades and ADSL2+ being rolled out and what not, instead of going from 4mb to 10mb, they'll go 4mb RELIABLE and the rest bumped up to speed

 

[TJ99]

Personally I'd prefer it if they bumped up 384/512k users for free instead of making "the rich richer" by upgrading 4mbps to 10mbps. They could then claim that the average speed across the board is now considered true broadband as set out by ICASA

+100000000000000000

384k - 512k - 10Mb.....

Yeah that makes sense, it used to be like if the only means of transportation you could buy were a scooter, a slightly bigger scooter for twice the price, or an expensive Ferrari, now Telkom in their infinite wisdom comes along and gives everyone with the Ferrari's a free Bugatti Veyron and leaves everyone else with their scooters... So you can choose between something crappy & slow or something insanely expensive, brilliant move!

 

[Lydon]

Doesn't affect me either way 512Kbps uncapped I shall continue to have it seems.

 

[Artagra]

Anyone else see the huge conflict of interest here?

Telkom can't provide enough IPC bandwidth, so Mweb is forced to purchase SAIX bandwidth, which is indirectly through Telkom - which is much more expensive than Seacom bandwidth.

Wouldn't surprise me if Telkom is delaying IPC installations in order to force big ISPs to buy SAIX bandwidth.

 

[freeek]

I don't think that telkom is in the wrong here, it might even be why they haven't made "up to 10mb official". While the magically upgrading people in the background they are testing the network. I think its a great beta test!

I'm just kind of sad Im still on 4mb

 

[alt21]

I don't think that telkom is in the wrong here, it might even be why they haven't made "up to 10mb official". While the magically upgrading people in the background they are testing the network. I think its a great beta test!

I'm just kind of sad Im still on 4mb

I'm sad I'm stuck with 512k WiMax :-/

 

[Icarium]

Agreed, but add to that, ensure that anyone paying for a 4 meg line, actually gets a reliable 4 meg connection. There are numerous posts here which tell a very sad tale about poor expansion planning, at least from my own experience.

Get the basics right first (entry level speed and quality of service) then worry about increasing speeds.

No one is paying for a 4mbps line - you're paying for a 1mbps line which, if you're lucky will get you up to 10mbps. There's a reason you're not paying 8x/20x what a 512kbps costs...

 

[TrueSeeker]

I recently did some calculations. Unfortunately at the time I was under the impression that the 4MB accounts would automatically be upgraded to 10MB for the same price, but the figures are still fairly ludicrous for the standard 4MB accounts.

Here’s how I see it... taking telephone line rental into account (total cost for basic adsl access through mweb):

A: 384kbps = R490/m - R/kbps R1.28 , poor value, affordable
B: 512kbps = R740/m - R/kbps value R1.45, terrible value, barely affordable
C: 10mbps = R1040/m - R/kbps value R0.10, excellent value, unaffordable

*R/kbps: Cost divided by speed in kbps

So obviously this 10mbps stuff is better bang for your buck than anything we’ve ever seen in SA, but keeping that in mind the low level packages are now a disgrace. Here’s another way of looking at it. Upgrading...

A->B: Speed increase 33%(128kbps), Price increase 51% (R250),useless upgrade, barely affordable
B->C: Speed increase 2000% (9728kbps), Price increase 40% (R300), great upgrade, unaffordable

So you see according to the prices 128kbps more a month is worth an extra R250 from A to B, but an extra 9728kbps is worth only R300. I just don’t see the logic.

I am also pretty sure that the total usage of 4mbps account holders far exceed that of 384 and 512 kbps account holders. So looking at the way the pricing is structured low end users are definitely subsidizing the high end users - In other words the low end users brings in all the profit, while the high end users get most of the data. Is that right?

 

[guest2013-1]

Anyone else see the huge conflict of interest here?

Telkom can't provide enough IPC bandwidth, so Mweb is forced to purchase SAIX bandwidth, which is indirectly through Telkom - which is much more expensive than Seacom bandwidth.

Wouldn't surprise me if Telkom is delaying IPC installations in order to force big ISPs to buy SAIX bandwidth.

Not sure who your source is, but SAIX bandwidth is actually cheaper than Seacom ATM from what was reported on MyBB

 

[Artagra]

Not sure who your source is, but SAIX bandwidth is actually cheaper than Seacom ATM from what was reported on MyBB

I'd be surprised if that's the case - there's not a single ISP providing uncapped via Saix. If Saix was cheaper, then they would.

From what I've read, it seems the Telkom IPC cost is higher than Seacom costs (IE, the SA part of serving an uncapped customer is more expensive than the international part - shocking), and Saix bandwidth is more expensive than Telkom IPC + Seacom. Of course, this is only the case for the huge volumes that Mweb and other first tier ISPs are doing.

 

[GingerBeer]

It's really annoying seeing all these comments about MWEB being the culprits here when not one of the posters (probably in their teens with no experience in these things whatsoever) comment and show their real ignorance.



9 times out of 10 it's due to lack of capacity on current infrastructure. But when it's not that it's usually the lack of expertise from Telkom's side to deliver the services in a timeously fashion. Before ADSL we had an issue with the IPC links being used to capacity so we couldn't upgrade our line speed (diginet) at all. When they released ADSL in the area we could get ADSL easy, but the diginet IPC link we had still couldn't be upgraded.

If there is a lack of capacity, does that
mean MWEB should stop taking on more
customers?

They won't tell us whether their contention
ratio is better that 20:1 either (Telkom).

 

[guest2013-1]

I'm sad I'm stuck with 512k WiMax :-/

haha, well at least you don't pay line rental

 

[guest2013-1]

If there is a lack of capacity, does that
mean MWEB should stop taking on more
customers?

They won't tell us whether their contention
ratio is better that 20:1 either (Telkom).

Not my decision to make

 

[guest2013-1]

I'd be surprised if that's the case - there's not a single ISP providing uncapped via Saix. If Saix was cheaper, then they would.

From what I've read, it seems the Telkom IPC cost is higher than Seacom costs (IE, the SA part of serving an uncapped customer is more expensive than the international part - shocking), and Saix bandwidth is more expensive than Telkom IPC + Seacom. Of course, this is only the case for the huge volumes that Mweb and other first tier ISPs are doing.

I was too. Telkom dropped their pricing to just above or below the Seacom announced pricing 3 months before Seacom went live.

 

[Sting]

I don't think that telkom is in the wrong here, it might even be why they haven't made "up to 10mb official". While the magically upgrading people in the background they are testing the network. I think its a great beta test! (

Yep, I agree. All along they have said that it will only be made available mid-August (1 month after end of SWC).

So unless your service has degraded (and there are a few examples mentioned here on MyBB) then no-one has a leg to stand on (yet).

 

[schumi]

If there is a lack of capacity, does that
mean MWEB should stop taking on more
customers?

They won't tell us whether their contention
ratio is better that 20:1 either (Telkom).

Perhaps by 'lack of capacity" they ment for 10Mbs, does any SA uncapped package tell you contention ratio is better than Telkom