MWEB 384 Abominable for anybody else?

D

dudewotevr

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Ever since Seacom went down things have remained unbearable.

Youtube, painful, and that's with choosing the 240 (lowest bitrate option IF available), IF it doesn't just stop altogether and has to be refreshed.

Http downloads, up n down, timing out, awful download speeds. This weekend has dropped below 10kbps many times, and then times out.

Most websites take aages to download.

I'm f******g doing my nut in.

I'm just a 384 user, is it so hard to insure basic connectivity?

Not that I torrent much, but attempts have yielded a FEW YEARS wait for a few gigs. Hardly a power user, why is this connection so goddamnawful!?

Anybody suggest Openweb as an alternative? Please, just want basic usability!!!!!!!! PLS!
 
pulling my fscking hair out too dudewotevr
 
This has to be related to your line/exchange/DSLAM. I'm on 384kbps and am happy with it. This sounds like it must be Telkom hardware related. Connections timing out regularly is not a result of "something" MWeb would be doing to your line/account. Do a speedtest, check the SNR and Attenuation on your router, get Telkom/MWeb to check your line, check connections for handsets or faxes plugged onto your line, check your have any POTS filters installed correctly, restart your router.
 
SabreWolfy said:
This has to be related to your line/exchange/DSLAM. I'm on 384kbps and am happy with it. This sounds like it must be Telkom hardware related. Connections timing out regularly is not a result of "something" MWeb would be doing to your line/account. Do a speedtest, check the SNR and Attenuation on your router, get Telkom/MWeb to check your line, check connections for handsets or faxes plugged onto your line, check your have any POTS filters installed correctly, restart your router.
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I'm really happy for you and your properly functioning 384kbps connection.

I'm not an absolute n00b bud, I've done all I know to do. Your conjecture does me no good.

I went through a period at the very beginning where things were great, I could even get a torrent or 2 after hours (couple days to a week for a few gigs), now on a good run it takes me 2+ WEEKS to download a few gigs. That's all fine and dandy, I can live without torrents, but Youtube SUCKS, connection UNSTABLE, downloads erratic, this thing is like a precarious life-support machine.
 
Not just you mate. I'm going to try the new Open Web Lite ADSL. Very tired of my browsing being useless.
 
dudewotevr said:
I'm really happy for you and your properly functioning 384kbps connection.

I'm not an absolute n00b bud, I've done all I know to do. Your conjecture does me no good.

I went through a period at the very beginning where things were great, I could even get a torrent or 2 after hours (couple days to a week for a few gigs), now on a good run it takes me 2+ WEEKS to download a few gigs. That's all fine and dandy, I can live without torrents, but Youtube SUCKS, connection UNSTABLE, downloads erratic, this thing is like a precarious life-support machine.
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Good for you. Expect no more help/suggestions from me with this attitude :mad: Take up your connection problems directly with MWeb reps here.

In future, take the effort to post the troubleshooting you've already tried to save people like me who are trying to help some time and effort.
 
SabreWolfy said:
Good for you. Expect no more help/suggestions from me with this attitude :mad: Take up your connection problems directly with MWeb reps here.

In future, take the effort to post the troubleshooting you've already tried to save people like me who are trying to help some time and effort.
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Now that's advice I'll take! Feel free to add me to your ignore list.
Let me seee, ..that'll make 4!


EDIT :Oh haha, I see you've already done that! Hehe, quite a tally.

Tho this post is now moot because of that. Oh well.
 
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I have to agree.

On a brighter note, for the moment, teh internets seems to be functioning adequately, I must therefore commend Mweb on their efforts, and hope it stays this way.
 
To be clear, my definition of adequately: (quoting myself from another thread)

"I'm LUCKY if I get 15 - 20 kbps for any substantial amount of time at all on 384kbps. Mostly torrents simmer between 0 - 0.5 - <10kbps. Takes weeks to get anything.

HTTP and everything else varies between 20 kbps and full speed on average.

But at least it's working, no one can say I'm greedy. "
 
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I'm on MWeb 384K uncapped and browsing, downloading and watching clips has been fine the last week.
I get about 35-40KB/sec which is about right for a 384K line.
 
was just browsing this thread for this issue. My speeds SUCK during the day but they seem to be half decent at night, meaning it's throttled during office hours, but badly... less than 1kb on a torrent and browsing when i get home (5-6) is horrible. Afrihost is much better during the day than this nonsense.
 
Paul_S said:
I'm on MWeb 384K uncapped and browsing, downloading and watching clips has been fine the last week.
I get about 35-40KB/sec which is about right for a 384K line.
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Great, so..you..have..no..problems. Glad to hear it!

I, however, am receiving very choppy, up 'n' down service.

But thanks for letting me know there's nothing wrong with your line.

Just happy it's on a relative up at the moment.
 
The fact some people are still fine and others not makes me thing it's an issue regarding the splitting of the customers for the seacom outage. My speeds after seacom came back up are much worse compared to before it went down. To me at home it's like I'm still on backup bandwidth.
 
mine is also fine, dudewotevr have Mweb given you any indication as to what the problem may be?
 
schumi said:
mine is also fine, dudewotevr have Mweb given you any indication as to what the problem may be?
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Oh the people are generally friendly and helpful, when the line is tested they'll say it seems to be functioning normally. To be fair, it is working, but reliable? = no, timeouts? = yes, slow downs? = yes, and p2p for a lot of 384 users might as well be disabled entirely.

I believe the problem is simple: Greedy companies looking out for no.1 and their shareholders, so people complaining on a forum don't really matter much to them in the grand scheme of things. They've struck the balance between baseline performance and bullsh*t marketing like calling it "uncapped". That's capitalism, and that's SA in particular. Plenty gaping buttholes to testify to that fact. They rely on the ignorance of the masses.

Maybe after a couple more cables land, but I won't hold my breath.

Thing is I wouldn't mind as much if their advertising wasn't misleading, and performance hadn't been encouraging for the first few weeks.
 
dudewotevr said:
Oh the people are generally friendly and helpful, when the line is tested they'll say it seems to be functioning normally. To be fair, it is working, but reliable? = no, timeouts? = yes, slow downs? = yes, and p2p for a lot of 384 users might as well be disabled entirely.

I believe the problem is simple: Greedy companies looking out for no.1 and their shareholders, so people complaining on a forum don't really matter much to them in the grand scheme of things. They've struck the balance between baseline performance and bullsh*t marketing like calling it "uncapped". That's capitalism, and that's SA in particular. Plenty gaping buttholes to testify to that fact. They rely on the ignorance of the masses.

Maybe after a couple more cables land, but I won't hold my breath.

Thing is I wouldn't mind as much if their advertising wasn't misleading, and performance hadn't been encouraging for the first few weeks.
Click to expand...

It's not capitalism where there is an oligopoly (ISPs) and a telco (TELKOM - IPC, SAT3) monopoly.
 
PeterCH said:
It's not capitalism where there is an oligopoly (ISPs) and a telco (TELKOM - IPC, SAT3) monopoly.
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Referring to the overall macro/micro setting in which businesses in general operate. It's all about making as much money as possible without regard for the customer. eg. they don't lower their prices or offer more value unless it's to compete with other companies, and THAT's in order not to lose market share, and only as a last resort (and usually some other aspect suffers). Shareholders and CEO's and CFO's and board members rule ok.

Otherwise please educate me.
 
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