MWEB 384 Abominable for anybody else?

[unwired]

my mweb 384 sucks.
Tried to cancel this morning. was told that I needed to give 1 month's calendar notice. Is that right?

 

[Chevron]

my mweb 384 sucks.
Tried to cancel this morning. was told that I needed to give 1 month's calendar notice. Is that right?

They told me that to.

 

[SabreWolfy]

my mweb 384 sucks.
Tried to cancel this morning. was told that I needed to give 1 month's calendar notice. Is that right?

They told me that to.

The notice period is detailed in the T&C. See sections 6.1 and 6.2. Check the application form you submitted too.

 

[Chevron]

The notice period is detailed in the T&C. See sections 6.1 and 6.2. Check the application form you submitted too.

It's great to have someone that works for mweb here.

 

[semaphore]

The notice period is detailed in the T&C. See sections 6.1 and 6.2. Check the application form you submitted too.

You can get out of them

 

[unwired]

They told me that to.

i phoned their technical support to complain about the speeds, and was told that maybe it is a problem with my line. when told that my other accounts work fine - was then told to phone telkom and ask them to recreate my port when connecting up to mweb.

If my speeds dont improve i am going to phone up again until it is sorted out. if i am paying for something I should get it.

 

[semaphore]

i phoned their technical support to complain about the speeds, and was told that maybe it is a problem with my line. when told that my other accounts work fine - was then told to phone telkom and ask them to recreate my port when connecting up to mweb.

If my speeds dont improve i am going to phone up again until it is sorted out. if i am paying for something I should get it.

They will just keep spewing you the rubbish they did with me, try your MTU settings(lol), try restarting your router, yes because the 20th time is a charm. Oh perhaps you have a virus. Yes a virus infected my telephone line, its your line sir. Umm then how is it that my other accounts perform perfectly, Sir. Mweb do not care, Telkom do not care.

 

[dudewotevr]

They will just keep spewing you the rubbish they did with me, try your MTU settings(lol), try restarting your router, yes because the 20th time is a charm. Oh perhaps you have a virus. Yes a virus infected my telephone line, its your line sir. Umm then how is it that my other accounts perform perfectly, Sir. Mweb do not care, Telkom do not care.

That^

 

[Pada]

When SEACOM was down, I enjoyed 38-40kB/s downloads on my 384kbps Mweb account. I have to add that I did change the realm from dslmweb.co.za to mweb.co.za, which gave me a Telkom IP address
So far I've been very happy with my 384kbps Mweb uncapped account, however this past couple of minutes the connection was intermittent, and also on the 4Mbps Mweb business uncapped account!

 

[Nothxkbi]

Ah, a shoulder to cry on!

Cancelled a couple of online gaming subscription a few months back after this Seacom episode, its just unbearable otherwise. Was down last night completely. Agh what can we do ey.

 

[dudewotevr]

When SEACOM was down, I enjoyed 38-40kB/s downloads on my 384kbps Mweb account. I have to add that I did change the realm from dslmweb.co.za to mweb.co.za, which gave me a Telkom IP address

Details?

 

[Handz]

Well,

Im on 384 and the past few days have been just useless...

http download is going at 2.85kbps...over 8 hours for a 60mb file...wtf???

mweb keeps disappointing me

 

[GingerBeer]

Well,

Im on 384 and the past few days have been just useless...

http download is going at 2.85kbps...over 8 hours for a 60mb file...wtf???

mweb keeps disappointing me

I've swapped over to 384Kb Axxess unshaped.
It's cheaper than MWEB by R23.
I'm still waiting to see where the limits are, but
games are much better. Downloading is faster
and works during the day too.
Again, how far to take it?