mweb and dropped connections

[bigcapebear]

me 2

Hello all
I was now for 2 month on the 499 addict service from Mweb - I also kept one telkom account.
My connection dropped too often - sometimes there was not even a connection at all
- I tried out my telkom account when I experienced these problems -
no problem with telkom - I cancelled my account with Mweb now and go back to telkom.

 

[MojoRisingZA]

I have been having MASSIVE issues with instability, high ping rates (internationally) and practically unusable p2p connectivity. I am using the MIA (Mweb Internet Addict or Missing In Action) package. I have had a running slap fight with Mweb since the Seacomm cable failure and everything was fine for about 2 weeks, but since friday it's been totally crap!

 

[MWEBHelp]

I have been having MASSIVE issues with instability, high ping rates (internationally) and practically unusable p2p connectivity. I am using the MIA (Mweb Internet Addict or Missing In Action) package. I have had a running slap fight with Mweb since the Seacomm cable failure and everything was fine for about 2 weeks, but since friday it's been totally crap!

Hi MojoRisingZA

PM me your details and I will have one of our specialists look into this for you.

Kind Regards
MWEB Operations

 

[p33kay]

4mbit line, syncs with Telkom at 8mbit. SNR good. Line constantly disconnects, have to reboot router to get reconnected. Speeds are terrible once reconnected.

 

[BigBear]

Same here 512 line syncing 512 & 256 on the MWEB Billion 7401VGP ADSL Router...
Was ok ish the weekend, but back to the same old same old ...
Disconnecting, having to reset router to reconnect..
Capped, but still awaiting any feedback from MWEB on the upgrade application sent through ... oh well ..
Propably will only be in effect if it get's approved in around a months time since it's prepaid service..

Not much we as consumers/customers can do ...

 

[MWEBHelp]

4mbit line, syncs with Telkom at 8mbit. SNR good. Line constantly disconnects, have to reboot router to get reconnected. Speeds are terrible once reconnected.

Hi p33kay,

Please PM me your details and I'll check this for you

Regards
Mweb Operations

 

[MWEBHelp]

Same here 512 line syncing 512 & 256 on the MWEB Billion 7401VGP ADSL Router...
Was ok ish the weekend, but back to the same old same old ...
Disconnecting, having to reset router to reconnect..
Capped, but still awaiting any feedback from MWEB on the upgrade application sent through ... oh well ..
Propably will only be in effect if it get's approved in around a months time since it's prepaid service..

Not much we as consumers/customers can do ...

Hi BigBear,

I'm waiting for feedback from the Sales Managers about your application

Regards
Mweb Operations

 

[BigBear]

Thx, Again. Mweb Ops.
Greatly Appreciated.

 

[linkinpark]

I've actually been having a lot of trouble with our connection as well lately.

Things that never gave me a problem are going on the fritz lately.

Steam simply -won't- work most of the time, Gtalk doesn't want to sign in and often the browsing is just completely dead.
Methinks I should PM mr. MWEB and see if he can tell me what the hell is going on, because calling them the other day helped bugger all.

Same here, been like this the past week or so, my connection does not disconnect but the internet just freezes for about a minute before it starts working again and happens every 20 minutes or so.
Doesn't happen on my prepaid account, so its not my pc or the line. Its definitely an mweb problem.