Mweb and their pathetic hosting

S

Sharkie 187

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Location
Cape Town
Recently a few buddies and myself decided to start a sport website, dedicated to sports in SA and abroad, our views etc etc. My question is simple though:

Mweb tied us down for a 2 year contract with regards to hosting, which also includes uncapped storage. As far as I know, after 2 weeks, our data was just over 600mb, not too much considering the amount of post, pics and videos we uploaded. But for the last week, our site has gone down on more then one occasion, sometimes multiple times during the day.

Now AFAIK according to the CPA, if a Service Provider cannot gaurantee you the service as promised in their contract, can we walk out and cancel or contract with them? We have spoken to them on numerous occasions and have received no definite yes or no.
 
Sharkie 187 said:
Recently a few buddies and myself decided to start a sport website, dedicated to sports in SA and abroad, our views etc etc. My question is simple though:

Mweb tied us down for a 2 year contract with regards to hosting, which also includes uncapped storage. As far as I know, after 2 weeks, our data was just over 600mb, not too much considering the amount of post, pics and videos we uploaded. But for the last week, our site has gone down on more then one occasion, sometimes multiple times during the day.

Now AFAIK according to the CPA, if a Service Provider cannot gaurantee you the service as promised in their contract, can we walk out and cancel or contract with them? We have spoken to them on numerous occasions and have received no definite yes or no.
Click to expand...

Why on earth would you sign a 2 year contract when every other hosting provider out there does month-to-month?
 
Sharkie 187 said:
Recently a few buddies and myself decided to start a sport website, dedicated to sports in SA and abroad, our views etc etc. My question is simple though:

Mweb tied us down for a 2 year contract with regards to hosting, which also includes uncapped storage. As far as I know, after 2 weeks, our data was just over 600mb, not too much considering the amount of post, pics and videos we uploaded. But for the last week, our site has gone down on more then one occasion, sometimes multiple times during the day.

Now AFAIK according to the CPA, if a Service Provider cannot gaurantee you the service as promised in their contract, can we walk out and cancel or contract with them? We have spoken to them on numerous occasions and have received no definite yes or no.
Click to expand...

Hi Sharkie 187

Send me your MWEB details so that I can have a look into this for you.
 
took them 6 months to activate my account due to the lady writing my email wrong which i spelt correctly she mistook c for sea :wtf:. I suggest hostgator the best hosting ever!! cost more but its winning.
 
Hi Mweb Guy, no need. We have already jumped ship. And thus far have not received or encountered any further problems with our new host.
 
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