Mweb and Thunderbird Email Issue

[rakeshza]

Hi

I have only ever used thunderbird to send emails. I have an mweb account and recently I have been getting this error [see picture] https://lh4.googleusercontent.com/-L...mw/Capture.jpg

I have contacted mweb help but they could not assist me as they had no idea what the problem was. I have been sending emails for about 3 years using thunderbird and I cannot change to outlook.

Can any mweb web guys online help me??

 

[MWEBHelp]

Hi

I have only ever used thunderbird to send emails. I have an mweb account and recently I have been getting this error [see picture] https://lh4.googleusercontent.com/-L...mw/Capture.jpg

I have contacted mweb help but they could not assist me as they had no idea what the problem was. I have been sending emails for about 3 years using thunderbird and I cannot change to outlook.

Can any mweb web guys online help me??

Hi rakeshza,

How long have you received this error message? You are only receiving this error message when sending mail? What port are you using when sending mail?

Regards,
MWEB Guy

 

[rakeshza]

Port

Hi MwebGuy

I am using Port 25.

Have only received this error since last week.

I can receive email with thunderbird without any hassles.

 

[MWEBHelp]

Hi MwebGuy

I am using Port 25.

Have only received this error since last week.

I can receive email with thunderbird without any hassles.

Thank you for the information, please can you PM me your Mweb account details so that I can look further into this from our side.

Regards,
MWEB Guy

 

[Roamer]

Wasn't there a whole string of posts last week saying you need to use port 587 now for outgoing SMTP e-mails with MWeb?

 

[rakeshza]

pm sent! AND port 587 is refusing connections...so that does not work....

 

[bekdik]

It seems that delete post doesn't work, so please consider this post as deleted.

 

[matshelane]

Stay away from MWEB. Simple.