MWEB Business - Not Happy

Niren_M

Senior Member
Joined
Oct 15, 2010
Messages
808
Why is the service from MWEB so bad?

My wife has a home business and uses MWEB for website hosting & email services. They double bill, do not respond to emails or requests, etc. Request made in June, and still waiting. Looking at hellopeter.com, their complaints list seem to be ever growing.

On the contrary my ADSL is from another well known ISP, which responds to support requests promptly and the will to resolve issues.

Has MWEB grown that big, that they cannot serve their clients?
 

MWEBHelp

MWEB Representative
Company Rep
Joined
Apr 13, 2010
Messages
10,676
Why is the service from MWEB so bad?

My wife has a home business and uses MWEB for website hosting & email services. They double bill, do not respond to emails or requests, etc. Request made in June, and still waiting. Looking at hellopeter.com, their complaints list seem to be ever growing.

On the contrary my ADSL is from another well known ISP, which responds to support requests promptly and the will to resolve issues.

Has MWEB grown that big, that they cannot serve their clients?
Hi Niren_M

I'm so sorry to see you feel that way. Is there anything I can do to assist.
Please could you inbox me your MWEB account info, I'd like to try and assist from my side.
 

Niren_M

Senior Member
Joined
Oct 15, 2010
Messages
808
Hi Niren_M

I'm so sorry to see you feel that way. Is there anything I can do to assist.
Please could you inbox me your MWEB account info, I'd like to try and assist from my side.
Thanks, Wade (MWEB representative from hellopeter.com) is also looking at this.
 
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