MWEB Business - Not Happy

Niren_M

Senior Member
Joined
Oct 15, 2010
Messages
809
Reaction score
1
Location
Sandton
Why is the service from MWEB so bad?

My wife has a home business and uses MWEB for website hosting & email services. They double bill, do not respond to emails or requests, etc. Request made in June, and still waiting. Looking at hellopeter.com, their complaints list seem to be ever growing.

On the contrary my ADSL is from another well known ISP, which responds to support requests promptly and the will to resolve issues.

Has MWEB grown that big, that they cannot serve their clients?
 
Why is the service from MWEB so bad?

My wife has a home business and uses MWEB for website hosting & email services. They double bill, do not respond to emails or requests, etc. Request made in June, and still waiting. Looking at hellopeter.com, their complaints list seem to be ever growing.

On the contrary my ADSL is from another well known ISP, which responds to support requests promptly and the will to resolve issues.

Has MWEB grown that big, that they cannot serve their clients?

Hi Niren_M

I'm so sorry to see you feel that way. Is there anything I can do to assist.
Please could you inbox me your MWEB account info, I'd like to try and assist from my side.
 
Hi Niren_M

I'm so sorry to see you feel that way. Is there anything I can do to assist.
Please could you inbox me your MWEB account info, I'd like to try and assist from my side.

Thanks, Wade (MWEB representative from hellopeter.com) is also looking at this.
 
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