MWEB Gaming Feedback

MWEB Operations said:
I think two players doing Bad Company on a 384k might be pushing the envelope a little as the game is quite intense and on a full server there is a lot going on. Perhaps we can get some general feedback from other BC2 players if anyone else is doing this and what their experience is?
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Hi, I'm posting this on behalf of a friend who is running a 384kbps line , I've got a 4mbit line(mine seems fine) , and he's been having a lot of problems with Bad company 2 these last few weeks, on a very good night he will get 300ping on a local server but it will just go down from there and end up 999+ping after a few hours of play, its made it close to impossible for us to play together

Strange thing is that the same sort of thing happens to him on Call of Duty 2(the very old one not MW2) and the game will just slow down to a unplayable level after a few hours.
 
FaSMaN said:
Hi, I'm posting this on behalf of a friend who is running a 384kbps line , I've got a 4mbit line(mine seems fine) , and he's been having a lot of problems with Bad company 2 these last few weeks, on a very good night he will get 300ping on a local server but it will just go down from there and end up 999+ping after a few hours of play, its made it close to impossible for us to play together

Strange thing is that the same sort of thing happens to him on Call of Duty 2(the very old one not MW2) and the game will just slow down to a unplayable level after a few hours.
Click to expand...

Hi FaSMan

Can you possibly get your friend to contact us on here so that we can get one of our reps to go through full troubleshooting with him - this sounds like a problem that extends beyond gaming performance.
 
IRG said:
a Few quick tests...



and 56 seconds to log into steam....
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Thanks, we'll need to take another look at this clearly. All of the addresses listed by steam have been flagged and prioritized accordingly, so I'm not sure what else is needed.

I'm going to setup a steam account during this week and capture the login traffic so that we can get a proper handle on what it's doing in the background.
 
I think its a steam issue and not specifically an MWEB prob....

EDIT: constant Steam disconnects on the dslmweb account login..... going to switch back to plain old mweb (saix)
 
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Will@MWEB said:
how does it compare to when you were on the SAIX based login?
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will check now, going to switch back to the other login.... read my edit on my last post...

ok, useless, seems steam is just up to cr@p tonight....

dslmweb got me into steam in 11 seconds now...

My clannies tell me they also take long to log in... and they are using all different ISP's
 
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IRG said:
will check now, going to switch back to the other login.... read my edit on my last post...

ok, useless, seems steam is just up to cr@p tonight....

dslmweb got me into steam in 11 seconds now...

My clannies tell me they also take long to log in... and they are using all different ISP's
Click to expand...

I guess some things never change - I'm an original CS dinosaur and I have no fond memories of Steam at all.

I'm busy setting it up now so that I can get a first hand experience of how it behaves.
 
FaSMaN said:
Hi, I'm posting this on behalf of a friend who is running a 384kbps line , I've got a 4mbit line(mine seems fine) , and he's been having a lot of problems with Bad company 2 these last few weeks, on a very good night he will get 300ping on a local server but it will just go down from there and end up 999+ping after a few hours of play, its made it close to impossible for us to play together

Strange thing is that the same sort of thing happens to him on Call of Duty 2(the very old one not MW2) and the game will just slow down to a unplayable level after a few hours.
Click to expand...

That's how it behaves on Mweb 384.
 
Once again, MWEB impresses me with their presence on this forum. Similar to Keoma, they seem to care about what we have to say (the guys who know more than just the usual complaining customers).

I am mightily chuffed by the fact that I may be getting better performance (and *gasp* possibly unshaped) WoW traffic on my 384k line. It would mean not having to keep a backup account with another ISP just so I can raid if MWEB gets a bit laggy! If specific server IP is needed, I will scrounge around for it but I see you have a list of the IP ranges.

I am glad I went with MWEB all those months ago now, they really have been the best of any ISP I have been with so far. No, I don't work for them :P

Just to note - tonight has been a bit terrible performance wise, I guess it has to do with all the changes being made?
 
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i tested an 4mb business account, logged into BC2 when you search for the server it shows that the ping to the server are 54 when you enter the game it goes up 2 250-500, it can be 2 things either the account or the pc that can't proses everything fast enough, that game chows your pc...
 
Don't think the steam login times are ISP related - it's taken anywhere from a few seconds to a few minutes to log in regardless of ISP for as long as I can remember.

BFBC2 - The server browsers and in game ping have always differed. If my server browser shows 15, my in game ping shows as 100.

Don't suppose anyone can give an indication of what pings are like to EU WoW servers on the unshaped uncapped accounts? I currently game on the US servers where it's around 500...
 
I would just like to point out that I am gaming on Mweb uncapped, Counter-Strike: Source, and most of the time I play on the IS servers.

Lag is mostly through the roof and makes it impossible to play (in addition to this, anyone with a ping over 200ms gets kicked automatically).

CS:S uses very little bandwidth, so perhaps somebody could look into this.

I have included a list of IP's of all the CS:S servers I know of in South Africa. Also, it would help if the Mweb servers didn't use such crap maps. :P

196.38.180.25:27095
41.185.60.23:27015
41.185.60.30:27015
41.185.60.25:27015
41.185.60.19:27015
41.185.60.29:27015
196.28.33.136:27015
196.28.33.136:27018
196.28.33.136:27016
196.28.33.136:27019
196.28.33.136:27024
196.4.79.53:27016
196.4.79.25:27015
196.4.79.80:27016
196.38.180.55:27055
196.38.180.55:27015
196.38.180.25:27015
196.38.180.25:27075
196.207.47.115:27015
 
Sorry for being off topic here,

TigerTael ... you're not the same dood from ZANet are you? ... Adjuzt? If it's you, then I've missed you almost as much as Altaaf's cookies! :D

If this makes no sense, disregard that. <_<
 
Lounger said:
That's how it behaves on Mweb 384.
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Hi Lounger I would have to disagree with you on the Bad Company 2 experience. I play it myself on a 384k uncapped shaped connection and when I'm not being affected by Telkom related latency the in game performance is great. If your experience is similar to FasMan's friend then please speak to our reps here so we can see if we can assist with this.

@KillerB's comments in game pings for almost every game will report as higher than a straight command line ping which is a pure ICMP response. BC2 is a very resource hungry game, there is a lot going on on the screen and I'm sure that processing power and graphics capabilities will have a direct bearing on the response times measured in game.
 
MWEB Operations said:
Hi Lounger I would have to disagree with you on the Bad Company 2 experience. I play it myself on a 384k uncapped shaped connection and when I'm not being affected by Telkom related latency the in game performance is great. If your experience is similar to FasMan's friend then please speak to our reps here so we can see if we can assist with this.

@KillerB's comments in game pings for almost every game will report as higher than a straight command line ping which is a pure ICMP response. BC2 is a very resource hungry game, there is a lot going on on the screen and I'm sure that processing power and graphics capabilities will have a direct bearing on the response times measured in game.
Click to expand...

Yes because graphics card have so much to do with network adapters. But the latency you would be referring to would be massive FPS lag and frame tearing. Not network latency. UI responsiveness would not directly have any bearing on network related traffic, if we take WoW for example it pre-loads terrain, there is always tons of send/receives going on. My latency will stay the same if my fps is 1fps or 50fps. Network, is network.
 
MWEB Operations said:
Hi Lounger I would have to disagree with you on the Bad Company 2 experience. I play it myself on a 384k uncapped shaped connection and when I'm not being affected by Telkom related latency the in game performance is great. If your experience is similar to FasMan's friend then please speak to our reps here so we can see if we can assist with this.

@KillerB's comments in game pings for almost every game will report as higher than a straight command line ping which is a pure ICMP response. BC2 is a very resource hungry game, there is a lot going on on the screen and I'm sure that processing power and graphics capabilities will have a direct bearing on the response times measured in game.
Click to expand...

In-game pings are an averaged figure. It tends to be pretty obvious where the problem lies if the ping on one ISP is sub-100 and the Mweb ping is over 500.

Sure, you can sometimes play the game without getting kicked by console for too high ping. However you will not get a decent or even half-decent score.
 
semaphore said:
Yes because graphics card have so much to do with network adapters. But the latency you would be referring to would be massive FPS lag and frame tearing. Not network latency. UI responsiveness would not directly have any bearing on network related traffic, if we take WoW for example it pre-loads terrain, there is always tons of send/receives going on. My latency will stay the same if my fps is 1fps or 50fps. Network, is network.
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Thanks for pointing that out semaphore, you're quite right and I wasn't intending to create the impression that the two issues are related - just responding to the comment about it being a resource hungry game.

@Lounger I would really like the opportunity to do some troubleshooting on what you're experiencing as this really isn't in keeping with the general feedback I've seen so far on BC2
 
Thumbs-up to MWEB for taking this initiative!

I've seen a few of my fellow Quake Live mates (using MWEB uncapped or just MWEB) complaining of high latencies.

Could you guys include the Quake Live South African servers as well ?
(Will post IP addresses later on if required.)
 
On local warcraft and CS:S servers I get 150 ping during the daytime, 30-40 ping early morning/late night.

About the same goes for COD:MW2, daytime lag that is.

On 4meg uncapped
 
Will@MWEB said:
Thanks for pointing that out semaphore, you're quite right and I wasn't intending to create the impression that the two issues are related - just responding to the comment about it being a resource hungry game.

@Lounger I would really like the opportunity to do some troubleshooting on what you're experiencing as this really isn't in keeping with the general feedback I've seen so far on BC2
Click to expand...

When i was using mweb, and playing wow. There was almost over 18-22 hops before the destination. It took about 8 hops just to break into the telia network (Blizzards primary backbone provider)
 
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