MWEB Gaming Feedback

[Soprono]

@mweb...will you guys be catering for xbox live ?

Afaik downloads via psn are very slow as reported by ps3 users in the gaming forum, as for pings not sure what can be done

 

[Merkaba]

My GOG is suffering too, I'm barely managing 2KB/s at this point. It's a normal http download and I'm using Free Download Manager to download it. I tested on our Web Africa account and I get normal speeds from them. Please sort this out because I'm not waiting 190 hours for a 1GB file to download. Download seems to be pointing to http://wpc.11df.edgecastcdn.net.

I've got the same issue. I haven't even bothered to download Planescape as trying to download the 11 meg wallpapers will apparently take me an hour to do. I was hoping it was a problem on GOG's side but it looks like us Mweb guys can't download from their site at full speed for some or other reason. :/

 

[Lobesy]

Steam status: still unable to do stuff. Obviously the few meager bytes needed to sync when logging in or launching games is just too much for MWEB's network to handle and must get dropped or whatever it is the hell that they're doing.

 

[Merkaba]

Solved my issue with GOG.com by using Google DNS rather than Mweb's DNS and getting full speed on my GOG downloads.

 

[Necuno]

Solved my issue with GOG.com by using Google DNS rather than Mweb's DNS and getting full speed on my GOG downloads.

wow, getting full line now. wonder if it's the dns or mweb fixed it...

 

[Will@MWEB]

Hi Everyone

Please bear with me until after the additional International bandwidth comes online.

If any of these issues are still present after that I'll tackle them.

Thanks
Will

 

[Isengard]

Hi Everyone

Please bear with me until after the additional International bandwidth comes online.

If any of these issues are still present after that I'll tackle them.


Will

Thanks Will, as long as you acknowledge that there are issues and dress them soon.
Thanks

 

[XperiAnce]

I am adding to the list to confirm ports used.

Playstation Network Required Ports

TCP 80
TCP 443
TCP 5223
UDP 3478
UDP 3479
UDP 3658

Playstation Online Game Ports

UDP 3074
TCP 3074
UDP 3659
UDP 3660

Some games might use different ports but these are used in the majority of cases.

Also would like to add Xbox Live ports

http://support.xbox.com/support/en/us/nxe/kb.aspx?ID=908874&lcid=1033&category=xboxlive

• TCP 80
• UDP 88
• UDP 3074
• TCP 3074
• UDP 53
• TCP 53

 

[Dareno]

Hi Will,

Sorry I have not read the entire thread, but I have some serious frustrations.

I have a 4mb/s line thru Telkom and Uncapped thru MWeb.

My latency to WoW is over 1000ms!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Not just that, but my service was disrupted from last Thursday to Sunday! I know you have had issues, but I need to just point this out:

I phone tech support, after following the prompts the line gets dropped.
I phone sales, **** on them - since it is the only options working - and the reply is "We don;t know when it will be fixed, it is an outside problem, we are sorry"

Mate sorry doesn't cut it! I certainly do not expect to be up 24hrs in every month and am sure every reasonable person will agree a DNS or whatever problem once a month is the norm, but I expect a company to sort it in 24hrs!

Further, this latency I am referring to is Bull sh*t!

If you ran out of bandwidth for your clients, please do not make it my problem - I have paid for it!!

If this continues I am gone and I know you are doing hard work to help with the gaming etc, but seriously, 1694ms is just ludicrous!

 

[uberutang]

Sjoe Moenie tussen Dareno en WOW kom nie...

 

[MJ512]

Hi Will,

Sorry I have not read the entire thread, but I have some serious frustrations.

I have a 4mb/s line thru Telkom and Uncapped thru MWeb.

My latency to WoW is over 1000ms!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Not just that, but my service was disrupted from last Thursday to Sunday! I know you have had issues, but I need to just point this out:

I phone tech support, after following the prompts the line gets dropped.
I phone sales, **** on them - since it is the only options working - and the reply is "We don;t know when it will be fixed, it is an outside problem, we are sorry"

Mate sorry doesn't cut it! I certainly do not expect to be up 24hrs in every month and am sure every reasonable person will agree a DNS or whatever problem once a month is the norm, but I expect a company to sort it in 24hrs!

Further, this latency I am referring to is Bull sh*t!

If you ran out of bandwidth for your clients, please do not make it my problem - I have paid for it!!

If this continues I am gone and I know you are doing hard work to help with the gaming etc, but seriously, 1694ms is just ludicrous!

DarEmo is that you?!?!?!? :wtf:

 

[Slapdash]

MWEB DOES sell a SHAPED UNCAPPED service... just like the other ISP's unless you go for the GOLD Uncapped then you get Unshaped Uncapped. There is a reason why that is so expensive.

BUT....

One expects a USABLE speed. No point if it's not usable.

I have to say that given that work was being done. At least I see better performance than last week.

 

[Dareno]

Hey Janrik

Don't derail the "MWeb wants to fix gaming in SA" thread!

LOL: I only started playing WoW a week or so ago again - toon is level 40 But yeah this 1500ms latency thing is annoying!

PS: Who is MJ512?

 

[MJ512]

Hey Janrik

Don't derail the "MWeb wants to fix gaming in SA" thread!

LOL: I only started playing WoW a week or so ago again - toon is level 40 But yeah this 1500ms latency thing is annoying!

PS: Who is MJ512?

That would be ZenFire..

 

[Dareno]

/Sorry Will for derailing

Howsit guys, he he, been having a really horrible time the last week or so with my line, so yeah venting a bit!

/Derail over Will

 

[Slapdash]

Serves you right for abandoning us and playing PC games.

Playing fine on PS3

 

[Dareno]

Hiya Slap...I have been thinking of getting myself a toaster....so shiny!

 

[darryn]

Will@MWEB i just smoke to a guy at your office and he told me that they are shaping all there customers because they adding more bandwidth. i have not had a problem with my overseas latency for a while until now would this be because of the network upgrade or ?

This is world of warcraft eu btw

Last night i had 350-400 ms the entire night today its spiking to over 500+

 

[Will@MWEB]

@Darryn and Dareno and other international gamers.

Our international upgrades are scheduled for Sunday morning and this should take some load off those links and bring your latency back to the levels you experienced previously.

You can see the full detail of this in the announcement made by our CEO today in the mailer that was sent out, or you can read it here:

http://mybroadband.co.za/vb/showthread.php/273236-MWEB-Network-Upgrade-Mailer

 

[Dareno]

Cool Will,

Well let's see how things go next week! I am not going to make any rash decisions, but I did buy myself a couple of gigs on Axxess and my latency is down to 400ms...just saying, MWeb should be hitting that and lower!