MWEB Gaming Feedback

[Nicelag]

Im getting the same as you 160 ms ><

 

[Nicelag]

Im getting the same as you Will 160 ms, but i still cant get on the server, going to have a look what i can do on my side.

 

[Nicelag]

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Administrator>ipconfig /flushdns

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

C:\Documents and Settings\Administrator>tracert 80.239.179.25

Tracing route to host-25.wow-europe.com [80.239.179.25]
over a maximum of 30 hops:

1 1 ms 2 ms <1 ms home.gateway [192.168.1.254]
2 13 ms 10 ms 9 ms 41-132-40-1.dsl.mweb.co.za [41.132.40.1]
3 11 ms 10 ms 11 ms Te1-1-0.508.cpt-ipc-1.mweb.co.za [196.28.178.190
]
4 12 ms 11 ms 11 ms Vlan92.cpt-hscore-1.mweb.co.za [196.28.179.11]
5 12 ms 15 ms 13 ms TenGigE0-2-0-0.11.cpt-up-1.mweb.co.za [196.28.17
8.97]
6 162 ms 164 ms 179 ms pos0-0-3-0.lon-up-1.mweb.co.za [196.22.164.2]
7 167 ms 163 ms 164 ms 149.6.98.17
8 162 ms 164 ms 163 ms te7-2.ccr01.lon01.atlas.cogentco.com [154.54.36.
165]
9 163 ms 162 ms 164 ms te4-4.mpd02.lon01.atlas.cogentco.com [130.117.1.
134]
10 163 ms 163 ms 163 ms ldn-b4-link.telia.net [213.248.70.237]
11 163 ms 201 ms 162 ms ldn-bb1-link.telia.net [80.91.247.91]
12 171 ms 170 ms 171 ms prs-bb1-link.telia.net [80.91.247.6]
13 171 ms 171 ms 171 ms prs-b1-link.telia.net [80.91.247.57]
14 172 ms 172 ms 172 ms prs-tc-i1-link-telia.net [80.91.250.30]
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

C:\Documents and Settings\Administrator>

 

[Will@MWEB]

@Nicelag What realm are you on? I'll try and replicate from my side.

 

[Nicelag]

Sunstrider

 

[Nicelag]

Steam and Vent is fine, only Wow i cant get on.

 

[Mooler]

Anyone else having problems with BC2? My ping is about 100ms higher than usual and I'm constantly getting dropped with the "Failed to connect to EA Online" error. Everything else is working fine.

 

[Magnarmalok]

My wow plays fine but once I do bg's or raids (specifically 25man's) The lag kicks in and I get booted from the server.

 

[Nicelag]

I still cant get on the wow servers btw.

 

[Will@MWEB]

Really not sure what to make of that. If it was on our side the only thing that it might be is an upstream routing issue, I've just created a toon on Sunstrider went through fine and latency was normal. The only other thing I can think of is that it might be some sort of caching issue. I'm fairly certain that our transparent proxies have been set to completely ignore anything WoW related as one of the steps we went through when isolating last year's latency issues. If you haven't done so already try clearing out client side WoW caches and also see what happens if you create on another realm - is it localized to Sunstrider, or do you get this problem connecting to any realm? I'll check in with the networks team on the transparent caches tomorrow just to make sure that's not it.

 

[Nicelag]

Iv done what you have asked and i still cant get on the servers. It looks like im the only one /cry

 

[Angered Yeti]

Getting random drops using MWEB. 5min +-. Play on WoW EU servers.
Ping is fine on sub 200ms using Lowerping until it eventually drops. Problem started very recently.
Other ISPs like Axxess/Openweb doing fine tho.

Any help out there?

 

[Nicelag]

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Administrator>pathping 80.239.179.25

Tracing route to host-25.wow-europe.com [80.239.179.25]
over a maximum of 30 hops:
0 tonys-pc [192.168.1.100]
1 home.gateway [192.168.1.254]
2 41-132-40-1.dsl.mweb.co.za [41.132.40.1]
3 Te1-1-0.505.cpt-ipc-1.mweb.co.za [196.28.178.178]
4 Vlan92.cpt-hscore-1.mweb.co.za [196.28.179.11]
5 TenGigE0-2-0-0.11.cpt-up-1.mweb.co.za [196.28.178.97]
6 pos0-0-3-0.lon-up-1.mweb.co.za [196.22.164.2]
7 149.6.98.5
8 te7-2.ccr01.lon01.atlas.cogentco.com [154.54.36.165]
9 te4-4.mpd02.lon01.atlas.cogentco.com [130.117.1.134]
10 ldn-b4-link.telia.net [213.248.70.237]
11 ldn-bb1-link.telia.net [80.91.247.91]
12 prs-bb1-link.telia.net [80.91.247.254]
13 prs-b1-link.telia.net [80.91.247.57]
14 prs-tc-i1-link-telia.net [80.91.250.30]
15 80-239-174-106.customer.teliacarrier.com [80.239.174.106] reports: Destina
tion net unreachable.

Computing statistics for 375 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 tonys-pc [192.168.1.100]
0/ 100 = 0% |
1 1ms 0/ 100 = 0% 0/ 100 = 0% home.gateway [192.168.1.254]
0/ 100 = 0% |
2 10ms 0/ 100 = 0% 0/ 100 = 0% 41-132-40-1.dsl.mweb.co.za [41.132
.40.1]
0/ 100 = 0% |
3 11ms 0/ 100 = 0% 0/ 100 = 0% Te1-1-0.505.cpt-ipc-1.mweb.co.za [
196.28.178.178]
0/ 100 = 0% |
4 12ms 0/ 100 = 0% 0/ 100 = 0% Vlan92.cpt-hscore-1.mweb.co.za [19
6.28.179.11]
0/ 100 = 0% |
5 12ms 0/ 100 = 0% 0/ 100 = 0% TenGigE0-2-0-0.11.cpt-up-1.mweb.co
.za [196.28.178.97]
0/ 100 = 0% |
6 163ms 0/ 100 = 0% 0/ 100 = 0% pos0-0-3-0.lon-up-1.mweb.co.za [19
6.22.164.2]
0/ 100 = 0% |
7 167ms 0/ 100 = 0% 0/ 100 = 0% 149.6.98.5
0/ 100 = 0% |
8 189ms 3/ 100 = 3% 3/ 100 = 3% te7-2.ccr01.lon01.atlas.cogentco.c
om [154.54.36.165]
0/ 100 = 0% |
9 166ms 0/ 100 = 0% 0/ 100 = 0% te4-4.mpd02.lon01.atlas.cogentco.c
om [130.117.1.134]
0/ 100 = 0% |
10 166ms 0/ 100 = 0% 0/ 100 = 0% ldn-b4-link.telia.net [213.248.70.
237]
0/ 100 = 0% |
11 168ms 0/ 100 = 0% 0/ 100 = 0% ldn-bb1-link.telia.net [80.91.247.
91]
0/ 100 = 0% |
12 174ms 0/ 100 = 0% 0/ 100 = 0% prs-bb1-link.telia.net [80.91.247.
254]
0/ 100 = 0% |
13 171ms 0/ 100 = 0% 0/ 100 = 0% prs-b1-link.telia.net [80.91.247.5
7]
0/ 100 = 0% |
14 171ms 0/ 100 = 0% 0/ 100 = 0% prs-tc-i1-link-telia.net [80.91.25
0.30]
100/ 100 =100% |
15 --- 100/ 100 =100% 0/ 100 = 0% tonys-pc [0.0.0.0]

Trace complete.

C:\Documents and Settings\Administrator>

 

[Nicelag]

I dont know what it is, im on the loading part for like 5 mins then it kick's me right off, what more info can i get from my side Will?

 

[Will@MWEB]

Getting random drops using MWEB. 5min +-. Play on WoW EU servers.
Ping is fine on sub 200ms using Lowerping until it eventually drops. Problem started very recently.
Other ISPs like Axxess/Openweb doing fine tho.

Any help out there?

Please PM your details - I'll get someone to look at this for you tomorrow.

 

[Nicelag]

Im reinstalling wow to see if that works.

 

[wAh]

Just out of interest. What's the best MTU size you'd recommend for someone using a tunneler (Lowerping) on MWEB's shaped uncapped packages? Also, should my router be set to PPPoE or PPPoE with multiple session?

 

[Nicelag]

1492 = Standard ADSL value (PPPoE) as far as i know.

 

[Nicelag]

Looks like i cant download all the patches to, all my ports are open.

 

[Will@MWEB]

@nicelag

Can you PM me your username so I can check a few things on my side.