Mweb - How do I cancel ?

[KinsZA]

Hi

How do I gather all the necessary forms to cancel a uncapped account with mweb, no response via email and I need to get this process going.

 

[MWEBHelp]

Hi

How do I gather all the necessary forms to cancel a uncapped account with mweb, no response via email and I need to get this process going.

Hi KinsZA,

I would like to look into this for you from our side. Please can you PM me your Mweb account details so I can follow up on this.

Regards,
MWEB Guy

 

[Lycanthrope]

Hi

How do I gather all the necessary forms to cancel a uncapped account with mweb, no response via email and I need to get this process going.

[email protected]

ETA of a response is about 24 hours.

Good luck.

 

[Nick_K]

I phoned them and they sent me the forms straight away. You will probably find that they only cancel at the end of next month as they require a 30 day notice period.

 

[Lycanthrope]

I phoned them and they sent me the forms straight away. You will probably find that they only cancel at the end of next month as they require a 30 day notice period.

Yup. I sent my cancellation in on the third. Big ixnay on the ancellationcay

 

[KinsZA]

Mweb Guy you have a pm.

 

[Bar_Rat]

So it seems only when you threaten to leave will they try sort things out.

So if i say im also leaving Mweb will i get some support from someone?

 

[KinsZA]

I'm not a hater it just depends on what one needs, I still think mweb can most likely make the majority of their customers happy.

 

[Wolfy]

God speed!

 

[KinsZA]

Is there a number I can call because its been over 24 hours and no response to email.

 

[MWEBHelp]

Is there a number I can call because its been over 24 hours and no response to email.

Hi KinsZA

I will follow up on your query.

Please find a link with our contact details, http://www.mweb.co.za/helpcentre/ContactUs/tabid/390/Default.aspx

Kind regards
MWEb Guy

 

[kayvee]

Reminds me of the classic lines...

.
You can check-out any time you like,
But you can never leave!
.