MWEB intermittent disconnects

[stevemarais]

Im on 4mb line and it drops every 5 minutes or so and then comes back on - all my devices. Normal browsing is impossible. Its been doing this for the past month or so. Line up and down and up and down. I cannot work like this, please help! My phone has just dropped to 3g as im typing this. Too frustrating!

 

[regardtv]

Check on the DSL modem itself - are you seeing 'resync' or sync losses at all? If so, its a physical line issue and you need to get Telkom involved.

 

[NoNameBrand]

Regardtv's advice is spot on. First make sure that your line is fine. If not, it is Telkom's problem.

If your line is fine, then contact MWEB.

 

[vissie22]

I had the exact same issue

turned out my line was faulty.

Check the noise on your line . that's normaly a good indication if somethings wrong!

 

[Rickster]

Mine has also been doing the same, the DSL light would go off and the internet light would go off with it, and it would take a long time to resync.

I also have a huge amount off DDOS attacks in my routers log, not sure if that has anything to do with it.

MWEB said they are going to send me a test router so i can eliminate the possibility of the router being faulty.