MWEB - International Bandwidth - Update

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MWEBHelp

MWEB Representative
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We can confirm that we are back up to full capacity on our international links. Thank you for your patience over the weekend, and please accept our apologies once again for any inconvenience that it may have caused you.

Regards
MWEB Operations
 
How often is this going to happen?

I don't think I've been with an ISP who has this much international downtime issues.
 
lets hope it stay stable, i've got a lot of stuff scheduled
 
My downloads are going again at a lame 30KB/s

After all this drama, you would expect MWEB to say, hey guys, sorry for this, here, have 100KB/s! :mad:
 
Great thanx mweb, oddly enough i had full international the whole weekend. No pirate networks but i understand that you were using a back up and that would have clogged the network :D

w00t w00t

Thanx for keeping us updated. Gdi it is normal shaping during the day. You guys should stop being so damn ungrateful in my opinion. If you are so upset then cancel and go with afrihost or something.

Would love to know how many gb's all the moaners have pulled this month. I have pulled 110gb so maybe i don't feel the need to complain about the 3 days downtime or maybe i am just grateful that i can download so much, compared to 3 months ago i am very flippin grateful actually
 
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killadoob said:
Would love to know how many gb's all the moaners have pulled this month. I have pulled 110gb so maybe i don't feel the need to complain about the 3 days downtime or maybe i am just grateful that i can download so much, compared to 3 months ago i am very flippin grateful actually
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How much people have downloaded is irrelevant in this context. When my car starts acting up and the manufacturer can't tell me what's wrong with it, I don't shrug and think "at least I got 90 000 km out of the car, so I should I just just sit back while the dealer f**ks me around". Past performance is not as important as present day performance.

I'm glad things seem to improving, but the long silence from MWeb over the weekend was disappointing. I understand that networks have problems, but no customer likes to hear their service provider telling them that 1. We don't know what the problem is and 2. We don't know when it will be fixed. If you're a techie, try telling your boss that next time a system of yours goes down and see how well he/she takes it.
 
Ya but orin as far as i can tell nobody struggled with anything but the pirate networks? As far as i am aware everyone had international access?

So i am not sure why everyone always has to use car analogies. The outage basically affected the protocols that use the most bandwidth, pretty much everything else ran as normal on the back up supply or am i wrong? have people had no internet access for 3 days?

The system was not down only certain parts of the system were down and honestly it is not the end of the world of us pirates cannot get our goodies for 3 days is it? As long as the interwbebs is working then i see no reason to moan and go nutz and threaten to cancel :D so yes usage should be a factor.

How many of us could afford to download 100gb a month 3 months ago?
 
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venomzn said:
is anyone experiencing problems still on mweb?
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Still a few problems, but it's a 1000% improvement on the weekend's performance. Newsgroups downloads are slow (35kB/s - usually around 50kB/s during office hours), rapidshare is very slow (16kB/s), other file-sharing services are full speed (e.g. hotfile, sendspace etc). I don't use torrents very often so I can't comment on that.
 
killadoob said:
Ya but orin as far as i can tell nobody struggled with anything but the pirate networks? As far as i am aware everyone had international access?

So i am not sure why everyone always has to use car analogies. The outage basically affected the protocols that use the most bandwidth, pretty much everything else ran as normal on the back up supply or am i wrong? have people had no internet access for 3 days?
Click to expand...

http was also affected. Granted, I could surf and watch youtube at full speed, but downloads were affected. My opensuse updates were VERY slow and some people complained that windows updates were coming down at 10kB/s. You were obviously content with your experiences over the weekend, but just because your were happy doesn't mean the rest of us are spoilt whingers.
 
Yeah HTTP was impacted over the weekend. My Linux updates were not great.

Hopefully it holds out so I can watch Lost this evening
 
Car analogy is ridiculous. You dont use a car to drive around the world at 200km/hr 24 hours a day and 7 days a week?

No you use a car to get from point A to B, which at either you can act productively in your capacity.

If your car is used for couriering (which i doubt your uncapped mweb adsl and 'legal' torrents are) then get something designed for your needs like a van instead of a beamer.

So yes if you need a car to run as above dont complain if you bought a top of the range consumer car to do so.

I am thankful that I have uncapped at a much reduced price and MWEB have done a stellar job at doing so - lets hope they keep at it.
 
hellomweb said:
I am thankful that I have uncapped at a much reduced price and MWEB have done a stellar job at doing so - lets hope they keep at it.
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Me as well and if there are problems along the way i will either just live with it or use my back up 4gb axxess lite account until things are sorted. I get so much for my 539 bucks a month i would feel like a right chop if i bitched about 3 days of no downloads or slow downloads when i use so much in a month :D.

Rather they have problems on a weekend than during working hours i guess :D
 
killadoob said:
Me as well and if there are problems along the way i will either just live with it or use my back up 4gb axxess lite account until things are sorted. I get so much for my 539 bucks a month i would feel like a right chop if i bitched about 3 days of no downloads or slow downloads when i use so much in a month :D.

Rather they have problems on a weekend than during working hours i guess :D
Click to expand...

Amen
 
SEACOM is not down. Please contact your ISP for more information regarding your service
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- From the seacom fb page. So if seacom was never down, as we thought, why were we being lied to?
 
I'm thankful too and I do understand that problems happen. What I don't like is the lack of real information. The previous time Seacom went down, we were given regular updates and ETAs, Even though the ETA kept changing, we were kept informed by MWeb and Seacom. I didn't like it, but I understood the difficulties being experienced by my ISP. This time round we get a notice saying "Sorry we have problem, but have no idea what those problems are and when they will be fixed". The next morning another update saying "We've now got 80% capacity back". There was not change in my quality of service between the 2 announcements. After those announcements there was nothing until this mornring.

We still don't know what happened or what the likelihood is of the problem reoccurring. It's not just about not being able to download the internet, it's about being kept informed.
 
If it has been resolved why does there network notice board still show it as open, u suspect more bull*****
 
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