MWEB International down again ?

What IP are u guys on? Last night (with traffic routed via telkom) I was on 165.xxx.xxx.xxx now I am back on 41.xxx.xxx.xxx
 
got my international link back and downloading torrents (didn't know the program was running just got a completed pop-up)
 
Wow so many retards on this forum that can't read :rolleyes:

Seacom is down, not mwebs fault...Read the ****ing news idiots.

Also Mweb have made a backup plan. Restart your routers you retards and you will see you on saix :rolleyes:
 
Mike_De_Lange said:
Wow so many retards on this forum that can't read :rolleyes:

Seacom is down, not mwebs fault...Read the ****ing news idiots.

Also Mweb have made a backup plan. Restart your routers you retards and you will see you on saix :rolleyes:
Click to expand...

Actually ... the IP assigned to me is from MWEB's own netblock, so we're no longer directly on SAIX.
 
Mike_De_Lange said:
Wow so many retards on this forum that can't read :rolleyes:

Seacom is down, not mwebs fault...Read the ****ing news idiots.

Also Mweb have made a backup plan. Restart your routers you retards and you will see you on saix :rolleyes:
Click to expand...
Why don't you check before flinging insults. The so-called SAIX link has been tinkered with and most things are blocked except browsing. Even that is unpredictable.
 
Mike_De_Lange said:
Wow so many retards on this forum that can't read :rolleyes:

Seacom is down, not mwebs fault...Read the ****ing news idiots.

Also Mweb have made a backup plan. Restart your routers you retards and you will see you on saix :rolleyes:
Click to expand...

What a retard. I pay for a full service and so expect a full service. Why must I settle for a crappy internet connection that keeps going out on me. You are right it is not Mweb's fault but Mweb have still charged me for full service so it is up to them to insure I get what I paid for by providing an alternative connection that provides the same quality of service. Why are people so ready to accept anything and everything from providers, they charge for a service and so you as the consumer are entitled to what you paid for. It is not Mweb's fault the Seacom line is down but they still have a responsibility to insure the service for which they have charged for is still being provided or refund a portion of the money for the days of poor or no service.
 
Ronjay said:
What a retard. I pay for a full service and so expect a full service. Why must I settle for a crappy internet connection that keeps going out on me. You are right it is not Mweb's fault but Mweb have still charged me for full service so it is up to them to insure I get what I paid for by providing an alternative connection that provides the same quality of service. Why are people so ready to accept anything and everything from providers, they charge for a service and so you as the consumer are entitled to what you paid for. It is not Mweb's fault the Seacom line is down but they still have a responsibility to insure the service for which they have charged for is still being provided or refund a portion of the money for the days of poor or no service.
Click to expand...
You're forgetting that the only source these ISP's have which is _able_ to provide such feasible wholesale bandwidth (Seacom) has proven to be unreliable at this stage. So if we're to have it your way ("100% reliability, or nothing"), then all mweb customers may as well not have their account at all, and instead go back to expensive per-gig billing - now of course that would be absurd. I may not be an Mweb customer myself, but from my point of view you guys are quite an intolerant bunch - which would be okay if Mweb were plain incompetent behind some sworn oath to provide all customers with 100% uptime on all local and international bandwidth - but that's not the case - if you are unable to consider their tight situation of having to take such a risk to offer us a service of greater value compared to the rest (even with the downtimes), then really rather just cancel your account and shut up about it than complain that you're paying for a service, because that clearly shows where the retard tendency really lies. You always knew Seacom was the reason Mweb could provide this service in the first place, so all the people who are BLAMING Mweb for their lack of international access on these specific accounts are really ignorant. Until a feasible backup plan is made available (EASSy/WACS/etc), you're going to either have to live with a "best effort" service, or PAY MORE for another service which can guarantee you your redundancy. As far as I'm concerned Seacom has been really unluckily hit by a recent series of faults, many of them out of their own control... I don't think it's going to be a sustained problem, so the smart people will keep their account and benefit off it in the long run as opposed to all the impulsive people who cancel their account if they don't get their every cents worth, and then inevitably, and ironically end up losing out on value in the long run with the next ISP they go to...
 
Last edited:
(I posted this in one of the other million MWEB/Seacom threads, but it looks like you could use a copy of it here too...)

Lets start with some facts:
- Seacom is one of the Submarine fiber cables that connect South Africa to Europe.
- There are other ways out of South Africa to Europe, that do not rely on Seacom.
- Residential ADSL users are quite far down the list of priorities for most ISP’s.
- Business users on leased lines account for significantly more income than ADSL users.

You get what you pay for.

Your choice of ISP should take all of these facts into account:
- Does your ISP have multiple international circuits?
- Are these circuits physically diverse (ie: not the same cable).
- Are you actually paying for a service that will make use of the backup circuits in the event of a failure?

Chances are, unless you have a leased line service, and you pay something in the region of R20000 a month for it, you will be affected by the Seacom problems.

It would be incredibly naive of any ISP to expect that a single upstream provider will be up 100% of the time. Seacom do not promise a 100% uptime, so how can you expect that level of service if you rely solely on them?

The solution for the ISPs? Use one of those other forms of international connectivity. Such as the SAT3-SAFE cable. Sure, thats expensive, so only use that for your “premium” customers. Like those guys paying R20000+ a month for their leased lines. They’ll get what they pay for.

And that there, is the difference between the R900 you pay a month for 4mbit ADSL, and R20000 per month for 4mbit leased line.

You get what you pay for.
 
fragtion_ said:
You're forgetting that the only source these ISP's have which is _able_ to provide such feasible wholesale bandwidth (Seacom) has proven to be unreliable at this stage. So if we're to have it your way ("100% reliability, or nothing"), then all mweb customers may as well not have their account at all, and instead go back to expensive per-gig billing - now of course that would be absurd. I may not be an Mweb customer myself, but from my point of view you guys are quite an intolerant bunch - which would be okay if Mweb were plain incompetent behind some sworn oath to provide all customers with 100% uptime on all local and international bandwidth - but that's not the case - if you are unable to consider their tight situation of having to take such a risk to offer us a service of greater value compared to the rest (even with the downtimes), then really rather just cancel your account and shut up about it than complain that you're paying for a service, because that clearly shows where the retard tendency really lies. You always knew Seacom was the reason Mweb could provide this service in the first place, so all the people who are BLAMING Mweb for their lack of international access on these specific accounts are really ignorant. Until a feasible backup plan is made available (EASSy/WACS/etc), you're going to either have to live with a "best effort" service, or PAY MORE for another service which can guarantee you your redundancy. As far as I'm concerned Seacom has been really unluckily hit by a recent series of faults, many of them out of their own control... I don't think it's going to be a sustained problem, so the smart people will keep their account and benefit off it in the long run as opposed to all the impulsive people who cancel their account if they don't get their every cents worth, and then inevitably, and ironically end up losing out on value in the long run with the next ISP they go to...
Click to expand...

Holy wall of text batman!
 
Ronjay said:
What a retard. I pay for a full service and so expect a full service. Why must I settle for a crappy internet connection that keeps going out on me. You are right it is not Mweb's fault but Mweb have still charged me for full service so it is up to them to insure I get what I paid for by providing an alternative connection that provides the same quality of service. Why are people so ready to accept anything and everything from providers, they charge for a service and so you as the consumer are entitled to what you paid for. It is not Mweb's fault the Seacom line is down but they still have a responsibility to insure the service for which they have charged for is still being provided or refund a portion of the money for the days of poor or no service.
Click to expand...

Well then please **** off to another ISP that "wont give you issues"! You do have the freedom of choice...kthxbye :D
 
Mike_De_Lange said:
Well then please **** off to another ISP that "wont give you issues"! You do have the freedom of choice...kthxbye :D
Click to expand...

Nah, I like Mweb and will stay with them. All I'm saying is Mweb are not providing a service out of the goodness of their hearts, they are doing it to make profits. I don't see Mweb as the messiah of the internet but as a competitive company that wants you to pay them to provide a service so that they get profit. They provide a very cheap service yes and therefor one cannot expect to have blistering downloads etc but I still think I'm entitled to what I pay for. Anyhow I'm not going to B!tch anymore so feel free to ignore me.;)
 
Well it seems that everything is working nicely this morning so either Mweb have found a working alternative or Seacom have come back online. Either way I'm happy. Mweb are a good company so if my previous posts came off sounding like a spoiled brat then I'm sorry.
 
As others have said, you get what you pay for - and I am very happy with what I get for what I pay. If your internet needs are "mission critical" you need to be prepared to pay mission critical prices.

Even with the outages Seacom is the best thing to have happened in the local ADSL market for a very long time - and when EASSY lands, things will get even better.

Sigh! People have such short memories - less than a year ago we were paying through our noses for bandwidth - uncapped is amazing - this was illustrated for me over the weekend when I bought a Steam game on special for $5 (R40) - same game in the shop (if you can find it) - R200. Now if I still had a cap, then this 2-3gig download last year would have cost me (at old per gig prices) in the region of R200 over and above the R40. Not to mention that I can now happily update all my applications and operating systems (ubuntu updates are about 50 meg a week; itunes 100 meg a month; graphic card drivers 90 meg a month; windows updates - ?? meg a week) for 4 machines without even thinking about it - no fiddling about with centralised downloading and carting external hard drive from machine to machine.

I don't mind the bit of inconvenience every now and then knowing that things will only get better.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X