Zewp
Banned
For the past 6 months the MWEB outgoing mail server seems to sporadically stop working for desktop mail clients.
I upgraded to the new version of Office in January and chalked the email problem up to bad settings and then stuck to using to online email service. Recently I installed Mozilla Thunderbird and left it to autodetect the email settings and while it receives email fine, I've been unable to send mail using the program. It simply tells me 'login to smtp.mweb.co.za has failed.' I've triple checked that my account and password settings are fine (it wouldn't receive mail if my password was incorrect) and my only conclusion is that the settings the program auto-detects don't work or there's something wrong with the MWEB mail server.
Can Mweb please provide assistance in this matter? It's annoying to have to log into your website every time I want to send an email. Especially as emails that come to my desktop don't appear in my online mailbox, which makes responding to email a pain.
I upgraded to the new version of Office in January and chalked the email problem up to bad settings and then stuck to using to online email service. Recently I installed Mozilla Thunderbird and left it to autodetect the email settings and while it receives email fine, I've been unable to send mail using the program. It simply tells me 'login to smtp.mweb.co.za has failed.' I've triple checked that my account and password settings are fine (it wouldn't receive mail if my password was incorrect) and my only conclusion is that the settings the program auto-detects don't work or there's something wrong with the MWEB mail server.
Can Mweb please provide assistance in this matter? It's annoying to have to log into your website every time I want to send an email. Especially as emails that come to my desktop don't appear in my online mailbox, which makes responding to email a pain.