Mweb put up for sale by Dimension Data

SpaceIgniter said:
I've never been dumb enough to subscribe to them for any products. I also remember Mweb distributing their CDs with their software to connect via a 56K Modem. Back then we opted for Telkom too.

Mweb has this modus operandi:
Major specials. Everyone signs up.
They start increasing prices.

Customers stay or leave. Leave mostly these days.

So yes. I've never had confidence in them.
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I remember those bundles. Wasn't it called the Big Black Box? I have fond memories of playing those bundled Demo games on my mom's work PC. Age of Empires 1, Monster Truck Madness 2, Tomb Raider and Hexen spring to mind. Also, I think Dilbert was on one of the CD's as well.

Good times :)
 
system32 said:
-1
Been with MWEB fibre for the last 4 months, no problems so far.
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Same here, but not willingly as it's due to an agreement with my employer.

Haven't had trouble with them yet, but any issues experienced so far are likely due to Frogfoot and not the actual ISP
 
PhireSide said:
I remember those bundles. Wasn't it called the Big Black Box? I have fond memories of playing those bundled Demo games on my mom's work PC. Age of Empires 1, Monster Truck Madness 2, Tomb Raider and Hexen spring to mind. Also, I think Dilbert was on one of the CD's as well.

Good times :)
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Yep. That's it :p
I remembered it as I read your post, my memory sucks mostly. Good times.
 
Been with MWEB for over 10 years, both ADSL and Fibre.
Had nothing but good service.
Think I may have called tech support twice in all that time.
Interesting how so many have had such poor experiences.
 
justplain said:
Been with MWEB for over 10 years, both ADSL and Fibre.
Had nothing but good service.
Think I may have called tech support twice in all that time.
Interesting how so many have had such poor experiences.
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Yup, but that is the thingy right there. You are one of the 2 percenters who are getting a good service that you are paying for. You are one lucky bugger! However, there are loads of people who dropped them years ago (myself included) till recently, due to the rapid downward spiral of their crappy service and support.
 
I can swop a pair of well worn in Sennheiser headphones for MWeb.
Maybe this sale process should head over to Gumtree? They will get a deal realistically worthy of their diminished brand and public support. :ROFL:
 
They were at there peak when they launched uncapped adsl and never went off from then they lagged behind the competition.
 
I've been with MWeb (involuntarily) since around 1994 - first with Netactive, which got bought by MWeb way back in prehistory. I suppose apathy to change keeps me at MWeb. And to be fair, I've only had a hassle with them once when we moved house to change fibre locatio. Other wise like potatoes, only notice them when gone. Depends on who buys MWeb.
 
justplain said:
Been with MWEB for over 10 years, both ADSL and Fibre.
Had nothing but good service.
Think I may have called tech support twice in all that time.
Interesting how so many have had such poor experiences.
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It's more a case of not staying relevant. It started with uncapped adsl. They claimed it was a true uncapped product but instead it was a watered down version of what was already on offer and others were already heading in the same direction but were more open about it than Mweb. Over time the holes started appearing and even though they claimed it was uncapped in reality they were looking at people's usage and sending everyone who went over 600GB emails stating they were violating the terms as you couldn't use that much within the terms which people actually could do.

After this fiasco they rebranded as unlimited but even then there were severe shaping and people complaining about it were told to get their premium gaming services which were more like regular uncapped services others were offering. This caused a lot of bad sentiment as people started moving to other ISPs.

Mweb could have cornered the market if they rolled out fibre before 2010 when it was practically unheard of. But they departed from their old way of innovation and tried tricks instead.
 
I am trying to understand, which part of Mweb? Based on the previous sales it was split - consumer and business.
 
Illegal Allien said:
Emphasis on "So Far"
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Dan C said:
Have you tried switching it on ?
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I've been a MWEB customer for 2 periods:
1)
Was with MWEB for a few years back with ADSL - used MWEB for ~2 years​
MWEB offered an uncapped 6Mbps product (at the time Telkom only offered 4Mbps, 10Mbps)​
My line could only sync at ~5Mbps​
Worked very well and cost effective vs a 10Mbps line.​
Left MWEB when their uncapped became throttled.​
Also Telkom started offering 8Mbps ADSL which gave me options with other ISPs.​
During the ~2 years no real issues.​
2)
Recently company offered a "work from home" Fibre package in partnership with MWEB. where company funds the fibre.​
I've been on this "work from home" MWEB fibre for about 4 months​
Service has been good, speed has remained good.​

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All good
 
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