MWEB - SEACOM OUTAGE UPDATE

xrapidx said:
Love how the african mentality is that paying for full service and getting sub-standard service is good enough....


I suppose everything is fine because we're getting uncapped for sooo cheap when compared to the rest of the worlds prices, speed, and stability.
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Ah, this argument again. We're all stupid idiots for continuing to accept such poor service. We're all apathetically and gratefully accepting the meager crumbs which are thrown to us. We have no idea what we're actually missing when compared to the rest of the world. Etc. Etc. Yawn.
 
killadoob said:
Aqua how much bandwidth you got? Can you get 100+gb a month?
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lmao, why do I need 100GB's? that's insane, 30GB is enough for me and I pay R200 for it, I only download games off steam anyway and use the WA Freezone server for that so it's mostly free gigs anyway. :D

Uptime is 99.9% as well as speeds. that is more important to me.
 
Aqua_lung said:
lmao, why do I need 100GB's? that's insane, 30GB is enough for me and I pay R200 for it, I only download games off steam anyway and use the WA Freezone server for that so it's mostly free gigs anyway. :D

Uptime is 99.9% as well as speeds. that is more important to me.
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Yup but for heavy users your 30gb is like 5 days downloading :D.
 
SabreWolfy said:
Ah, this argument again. We're all stupid idiots for continuing to accept such poor service. We're all apathetically and gratefully accepting the meager crumbs which are thrown to us. We have no idea what we're actually missing when compared to the rest of the world. Etc. Etc. Yawn.
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That about sums it up - but I guess there will always be those that find mediocre acceptable.

You want to comment about how great it is, and I'll comment about how its unacceptable (and not just from Mweb)
 
xrapidx said:
That about sums it up - but I guess there will always be those that find mediocre acceptable.

You want to comment about how great it is, and I'll comment about how its unacceptable (and not just from Mweb)
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I don't find 100+gb's a month mediocre dude. So there is some downtime. Not a big deal.
 
xrapidx said:
That about sums it up - but I guess there will always be those that find mediocre acceptable.

You want to comment about how great it is, and I'll comment about how its unacceptable (and not just from Mweb)
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It's easy to comment on how unacceptable something is. What's your workable, implementable solution? I'm sure everyone -- including MWeb -- would be interested. EASSy is landing soon. There will be affordable redundancy. Just relax.
 
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Aqua_lung said:
*WA user(sustainable) wonders what the fuss is about and continues downloading at Fullspeed*
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Not much to download if you have to come hang around MWeb forums. You're so clever for not choosing MWeb! I can't believe how stupid we all are. All 150,000 MWeb subscribers. You've allowed us to see the light. I expect all 150,000 will be canceling today or tomorrow and moving to WA. Yawn.
 
SabreWolfy said:
It's easy to comment on how unacceptable something is. What's your workable, implementable solution?
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Its just as easy to comment on how great something is?

Why do I need a workable, implementable solution? I'm not the one selling a product that breaks frequently, or goes down every other weekend. Does this mean I must find it acceptable, and put all sorts of praise out there when the product isn't functioning as intended?

I don't sit and download 24/7 - so yes, when I get home and I actually want to download something, only to find yet another problem, it annoys me.

As I've stated before - I don't do the fanboi thing.... see what happened to Afrihosts fanboi club when they realised they were getting shafted?
 
My international is completely dead only local working. Mweb 384 uncapped.
 
Mweb, please do everything in your power to get EASSy bandwidth available to us as soon as possible. Every cent you avoid spending on Seacom will improve the quality of the service you provide us and your margins.

Seacom is flawed, that organisation is incompetent, the result of which is their inevitable selection of incompetent partners. Their influence in the South African telecommunications market needs to be minimalised as rapidly as possible; until their managment/board are replaced with people capable of negotiating functional partnerships with capable partners and running their product effectively, or alternatively their prices reflect the below third rate services they offer.
 
@rusty1404: How do you know EASSy will be any better? Surely we can expect teething problems on EASSy as well?
 
So here we go again - International is down for a few hours and all the whiners come crawling out of the closet.
For f... sakes get a life and while you are at some perspective too.We have made huge strides in the past year with even more to come.
Fact is if you want a product which has failsafes,redundancy etc expect to pay lots more.If you dont want to pay more then suck it up.
 
ajules said:
So here we go again - International is down for a few hours and all the whiners come crawling out of the closet.
For f... sakes get a life and while you are at some perspective too.We have made huge strides in the past year with even more to come.
Fact is if you want a product which has failsafes,redundancy etc expect to pay lots more.If you dont want to pay more then suck it up.
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+1

Here's hoping that EASSy will provide the redundancy we need. SEACOM may be down for a week.
 
MWEB Operations said:
The outage on our international bandwidth is going to take a couple of days to repair
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ajules said:
So here we go again - International is down for a few hours and all the whiners come crawling out of the closet.
For f... sakes get a life and while you are at some perspective too.We have made huge strides in the past year with even more to come.
Fact is if you want a product which has failsafes,redundancy etc expect to pay lots more.If you dont want to pay more then suck it up.
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Apparently the brain dead aren't able to to read that its going to be a couple of days without proper access :rolleyes:

...and what the hell does "while you are at some perspective too" mean... must be the brain dead parts attempting communication.

When the couple of days become a week or two, and you've paid for a month - we'll see if you're still not complaining about the R1k you spent on internet access.
 
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Wolfy, I think you may be one of the few same ones here.

Until we can get location based IPconnect we are always going to have breaks that take out the whole country at once.
Also prices have shot down like a rock falling to earth, it has made a huge improvment over recent times!

EASSY will help bring speeds up instead of prices down. But all in all, we will hit the wall that is telkom.
IPC is still extremely expensive, notwithstanding the fact that we still have line rental.

Teething problems have been on ALL networks, we are actually doing quite good for SEACOM, Neotel is more of an issue than anything.
 
Mike43110 said:
Wolfy, I think you may be one of the few same ones here.

Until we can get location based IPconnect we are always going to have breaks that take out the whole country at once.
Also prices have shot down like a rock falling to earth, it has made a huge improvment over recent times!

EASSY will help bring speeds up instead of prices down. But all in all, we will hit the wall that is telkom.
IPC is still extremely expensive, notwithstanding the fact that we still have line rental.

Teething problems have been on ALL networks, we are actually doing quite good for SEACOM, Neotel is more of an issue than anything.
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Yeah. Just think of how many terabytes of data SEACOM has successfully hauled :)

The reason why outages are a problem is that there is no cost-effective redundancy -- that's where I see EASSy will be beneficial. MWeb would purchase backup capacity over EASSy; if SEACOM goes down, we route via EASSy, and vice versa. SEACOM is not running anywhere near capacity at present as I understand it, so the actual capacity is not as much of an issue at present as is redundancy.

Weeping and wailing and gnashing of teeth over outages is futile. The cable needs to be physically repaired; a ship needs to actually sail out over the actual ocean and lift the actual equipment on board, replace it and lower it back onto the actual ocean floor. That takes time and nothing can be done about it. Foaming at the mouth about why MWeb does not have redundancy is also futile and has been discussed at length on these forums several times. It's simply too expensive. Additionally, there actually is physically insufficient bandwidth to move all SEACOM usage over to other lines. EASSy will ameliorate this.
 
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