MWEB - SEACOM OUTAGE UPDATE

@SabreWolfy - Agreed, no one knows enough about the untried, untested and uncertain future. The only thing we can say for certain right now is that Seacom is definitely, systematically dysfunctional.

From http://mybroadband.co.za/news/telecoms/13503-EASSy-will-slash-bandwidth-prices.html
'Chris Wood, CEO of WIOC told us: ”We’ve been selling an STM1 IRU for between US$2.3-2.4 million up to London compared with US$3.2-3.3 million from Seacom. Therefore the impact of EASSy will filter through over the coming period.”'

Given the roughly 30% lower pricing that EASSy quotes. EASSy would have to have to be at least 30% less able to provide a service than Seacom's already disastrous standard to reduce their impact to insignificant.

Plus the market is inherently more mature due to Seacom. We now know, for example, that Neotel cannot achieve acceptable service levels. We can hope that with this information available, EASSy will not repeat the same errors.

The assymetical nature of the comparison; rubbish vs unknown, has little value and it's not really the point. Seacom appears to be deeply flawed and it will be beneficial to have a market force compelling them to be more effective. All the indignation comes from the fact that we are paying enough to deserve a quality service.
 
xrapidx said:
Apparently the brain dead aren't able to to read that its going to be a couple of days without proper access :rolleyes:

...and what the hell does "while you are at some perspective too" mean... must be the brain dead parts attempting communication.

When the couple of days become a week or two, and you've paid for a month - we'll see if you're still not complaining about the R1k you spent on internet access.
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That's an interesting way of interpreting it.Last time I checked International was working.
Says a lot about you and your view on life.....Shame
 
@Mike43110 - Seacom selected Neotel as a partner. Neotel's failure is Seacom's failure, is eventually Mweb's failure. There is no choice, but that is my point, get the choice online as soon as possible. If all goes well, Seacom will have no choice but to improve.

@SabreWolfy & @Mike43110 - Seacom tested for months, what was the point of all that waiting while we were getting the stick from Telkom? We have made significant progress after years of stagnation. I am benefiting from a 33% reduction in costs but we are paying enough to deserve a high quality service. The improvements are real but there is still much room for further improvement, keep the pressure up, get EASSy on as soon as possible.

I think there are a number of sane sides to this debate.
 
wow how's that usenet coming in at 300kB/s+ on my mweb line. i am regretting ever getting this account.
 
ajules said:
That's an interesting way of interpreting it.Last time I checked International was working.
Says a lot about you and your view on life.....Shame
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You really do have a problem reading? I thought it was made quite clear what was working and what wasn't....

Little internet insults don't bother me... especially from those who apparently lack the ability to read, or type.
 
@MWEB Operations :

GMail appears to be blocked (pop and imap). Can you please get it unblocked for us?
 
Hi All



The current functionality is limited to browsing and mail. We will keep you posted as things improve.


Regards
MWEB Operations
 
No, man not again.. This is bullsh*t
Why are there breakages in SEACOM so frequently??
Why is it that SAT3 hasn't had issues that affected us?
I have been with MWEB since 2003, and in those 7 years, i can only recall 2 instances which affected me briefly (a few hours max)
This is becoming ridicules.
zs6cey is correct! I can't access Gmail Imap as well :(
 
rm501 said:
No, man not again.. This is bullsh*t
Why are there breakages in SEACOM so frequently??
Why is it that SAT3 hasn't had issues that affected us?
I have been with MWEB since 2003, and in those 7 years, i can only recall 2 instances which affected me briefly (a few hours max)
This is becoming ridicules.
zs6cey is correct! I can't access Gmail Imap as well :(
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Hi rm501


We are working on the Google mail Imap issue.
The web interface for Google mail does work.


Regards
MWEB Operations
 
MWEB Operations said:
Hi rm501


We are working on the Google mail Imap issue.
The web interface for Google mail does work.


Regards
MWEB Operations
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The remote desktop protocol seems to be dead as well. Can this be restored as well?
 
I have a "secondary" account with axxess with a gig of bandwidth for such eventualities. who knew i would need to use it only a few days into the month.

lol. sad.
 
Please note that with immediate effect the interim capacity that we obtained from SAIX has been significantly reduced due to constraints on their own network. Most customers will not have access to international bandwidth at this point in time. Access to local web sites, Internet banking and e-mail will continue as per normal. We are urgently trying to secure alternative international capacity and we will keep you updated of any developments in this regard.
 
MWEB Operations said:
Please note that with immediate effect the interim capacity that we obtained from SAIX has been significantly reduced due to constraints on their own network. Most customers will not have access to international bandwidth at this point in time. Access to local web sites, Internet banking and e-mail will continue as per normal. We are urgently trying to secure alternative international capacity and we will keep you updated of any developments in this regard.
Click to expand...

BWAHAHAAHAHAAH how i love this its freaken funny. My axxess(obviously network degraded) account is working, and webafrica(perfectly).
 
Thank you for keeping us updated Mweb Operations!

Before I complained about webpage timeouts etc. Now can't access anything international due to Seacom.

This keeps getting better and better!
 
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