Plenty of outages!
They've provided an SAIX link to numerous
account holders in case it goes down again.
They're getting narked with people who
download too much or who bypass the
shaping.
Shaping was getting steadily worse and
worse, so I can understand why people
try and get past it.
Technical support is a shoestring affair
and they generally pass you off to
Telkom or let the problem grow mould.
MWEB seem overly concerned about their
reputation, but not too concerned in
doing anything active to improve it.
Latency tends to be up and down on
MWEB, so games are hit & miss.
Torrents are out during the day and
relatively slow during the night. I
measured them against a Telkom
account and they were around 1/3rd
to 2/3rds of what they could be. The
lower part being more common.
Rapidshare and other filesharing sites
are lumped together with torrents as
a discouraged activity, with the same
performance.
Browsing is generally good all of the
time. Normal downloads are also fine,
if not completely top speed.
They keep referring people to new
terms & conditions, but they are quite
vague and seem to be a 'cover-all'.
