MWeb to sell iBurst services

We asked for a 512mb or 1024mb capped service at something like R100 or R200 respectively which is still more than what the service is worth. We got the 210mb and 512mb over priced table scraps instead and some people just have to be content with it because the initial adsl charges are too expensive and they can't afford the higher capped packages. It's more a matter of not being able to afford anything else than there being any demand for it and most people struggle with the idea that their cellphone can also double as an internet connection. Tell most people that and their mounth falls open.

When did you ask for this? Anyway you might well have i guess, but iBurst offering was in line with the current market, if thy had 512 and 1024 accounts it wouldnt sell as well. There realyl are alot of people who only need so litttle, often because iBurst would be there secondary connection and only for the office and mostly emails on the go.

With adsl you have to keep the lines in working order, but with wireless there is only the air between your modem and the tower. The running costs for their network is far less than a teleline network which makes the hidden access charges redundant and is precisely the reason wireless is so attractive elsewhere in the world. As for not making any money if they don't charge for their network and isp, well, I guess Virgin is losing money then. :rolleyes:

They still have a huge network to keep runing, like their international connections to the towers etc, that stuff isnt over the air. And a big staff..
While ther may be less running fee, there is still some definately. Its just not comparable to ADLS as a pergig charge that all.

No, I am asking for a fair price not exceeding R150/GB which a lot of people will find a good alternative. I don't care about that extra 64kbps, it's redundant when I pay per Gig and a hard cap on a pay per Gig service could actually save IBurst some money as a lot of people on a 1G package probably go over their 1GB cap. They are too interested in pushing their softcap on people who never asked for it. I will not keep quiet when companies don't deliver what the market wants.

Well alot of people do really care about the 64kb, infact its quite a few people main reason for being on iBurst. I understand your problem though, the per gig price is way too high for extra bandwidth, thats why I rather wouldnt use it. So whats wrong with the 1G account for you then? Its only R389 on that contract now, pretty cheap, with 64kb if you need it for the last day or two.. But the 24 month thing sucks.
 
When did you ask for this? Anyway you might well have i guess, but iBurst offering was in line with the current market, if thy had 512 and 1024 accounts it wouldnt sell as well. There realyl are alot of people who only need so litttle, often because iBurst would be there secondary connection and only for the office and mostly emails on the go.
I've posted it numerous times that I would be content with R150 for 1GB of bandwidth and so has a lot of other forumites with figures ranging between R100 and R200. I haven't seen anyone ask for 200MB of data for R195 or 500MB for R299. They haven't listened to the former, but are instead trying to rip people off with the latter. There aren't really so many people who need such a connection and those the few that do obviously keep a very close eye on their usage. Most that need a secondary connection are savvy enough to use their cellular provider which all offer cheaper options. This is aimed primarily at the primary market which is very ignorant as to what options are available to them and IBurst hasn't denied it either.
They still have a huge network to keep runing, like their international connections to the towers etc, that stuff isnt over the air. And a big staff..
While ther may be less running fee, there is still some definately. Its just not comparable to ADLS as a pergig charge that all.
I never said there wasn't any running costs, only that their costs can not nearly be as high as with adsl. With adsl the highest operating cost undeniably lies with the copper wire leading from the exchange to the premises. It is quite possible to have 100km of wire leading from an exchange for every km of wire or fibre leading to an exchange or even more in a densely poppulated area. Wireless networks are easy and cheap to deploy relatively speaking. To ask the same access charges as for adsl is simply not justified. Not that I'm saying Telkom is justified in their rates, but if they should only charge R99.92 for your telephone line then the access charges for wireless shouldn't be more than R25 which makes it almost redundant. Their internal network is very much comparible to the adsl network and they use a lot less of the Telkom infrastructure and also satellite connectivity if I'm not mistaken so the cost of data on their network could actually be less than any adsl provider. It's no use trying to dispute this. I'm sure the costs of wireless networks are well documented and it's far less than wired networks. And then to top it all off it isn't even a mobile service like the cell providers are offering.
Well alot of people do really care about the 64kb, infact its quite a few people main reason for being on iBurst. I understand your problem though, the per gig price is way too high for extra bandwidth, thats why I rather wouldnt use it. So whats wrong with the 1G account for you then? Its only R389 on that contract now, pretty cheap, with 64kb if you need it for the last day or two.. But the 24 month thing sucks.
If this is the case then why offer the iGo packages in the first place. :confused: According to your own post there is a market for packages that doesn't include the extra 64kb. If it wasn't for the contract I would probably take it at R389 and see what kind of coverage I can get out of it as there is often some extra leverage boyond what the coverage maps show. If they weren't afraid to lose customers to the competition they would offer it. I would then use it to its max to make up for the exorbitant price I am paying. I can't see why IBurst would think that an expensive softcapped package would make them more money than a 'cheap' hardcapped one. There is a larger market for pay per gig wireless than for softcapped wireless. IBurst is just like Telkom. Just because they are the competition doesn't make them any different.
 
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