MWEB Uncapped ADSL Feedback - Part 2

[Rouxenator]

Please continue to test and let me know if your experience improves.

I don't get it. Torrents are downloading at fullspeed, but hotfile.com does not work?!

 

[Rouxenator]

Please continue to test and let me know if your experience improves.

Because of your absolute inability to resolve this issue or even show a remote level of interest I have now resolved the issue using a web proxy.

Thank you for nothing!

 

[The_Unbeliever]

Because of your absolute inability to resolve this issue or even show a remote level of interest I have now resolved the issue using a web proxy.

Thank you for nothing!

Eish bro, that sort of nastiness is not welcome here.

 

[AthenianOwl]

Hey,

My phone line is still dead (ie. No Dial-tone) It's been like this since last week's Thursday. I have reported this problem to Telkom via the official site's self help page. Should I call 10210 now to tell Telkom to fix my line asap? Will it help?

 

[MWEBHelp]

Because of your absolute inability to resolve this issue or even show a remote level of interest I have now resolved the issue using a web proxy.

Thank you for nothing!

Hi Rouxenator.

I am sorry you feel that way and I can assure you that I take our customer complaints very seriously and do my best to assist.

Good to hear that you have managed to sort this out and it is working for you.

 

[Rouxenator]

Eish bro, that sort of nastiness is not welcome here.

Ah, how sweet So what exactly do you suppose I do when I get a brick wall with support? Just be happy about it and nod and smile? Maybe ask a friend to download the file for me and then RAR it onto 238 stiffies ?!

Good to hear that you have managed to sort this out and it is working for you.

Yeah, its good to hear I did something illegal. Bravo.

 

[Mortiiy]

Ok i have the same problem. The above hotfile site not available, my 4shared.com also not available, but can be done via proxy...
Who is $%$# around over there??
WTF???

 

[Mortiiy]

Is there any-one else using Mweb Uncapped that cannot access hotfile.com or 4shared.com except via a proxy??

Mortiiy

 

[Mortiiy]

Ok MWebguy. Based on the previous poster for hotfile.com and another mweb user I asked to test, he also got no access to 4shared.com but can via his telkomsa account.

SO, i can safely say this is an Mweb issue. Can we have this resolved ASAP.

Thanks
Mortiiy

 

[sybertiger]

youtube wont play
400kbps max

but downloads run fine it just jumps from 80-130kb/s like mad ,not slow,just unstable

 

[MWEBHelp]

Ok i have the same problem. The above hotfile site not available, my 4shared.com also not available, but can be done via proxy...
Who is $%$# around over there??
WTF???

Provide me with a trace route and ping test to that site and I will escalate this matter to our specialists

 

[Mortiiy]

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\>ping www.4shared.com

Pinging www.4shared.com [199.101.134.235] with 32 bytes of data:
Reply from 199.101.134.235: bytes=32 time=265ms TTL=52
Reply from 199.101.134.235: bytes=32 time=264ms TTL=52
Reply from 199.101.134.235: bytes=32 time=264ms TTL=52
Reply from 199.101.134.235: bytes=32 time=263ms TTL=52

Ping statistics for 199.101.134.235:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 263ms, Maximum = 265ms, Average = 264ms


Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\>tracert www.4shared.com

Tracing route to www.4shared.com [199.101.134.235]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms . [192.168.0.1]
2 7 ms 7 ms 7 ms 41-133-134-1.dsl.mweb.co.za [41.133.134.1]
3 8 ms 9 ms 8 ms 197-84-8-10.cpt.mweb.co.za [197.84.8.10]
4 10 ms 51 ms 9 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 158 ms 155 ms 155 ms TenGigE0-0-0-2.11.cpt-p-2.mweb.co.za [196.28.178
.98]
6 154 ms 170 ms 157 ms 197-84-4-195.cpt.mweb.co.za [197.84.4.195]
7 154 ms 154 ms 155 ms 176.67.177.131
8 157 ms 155 ms 156 ms 176.67.177.133
9 173 ms 152 ms 153 ms peering.linx.eu.iptransit.com [195.66.225.106]
10 227 ms 228 ms 278 ms xe-0-1-1.r1.ny.us.iptransit.com [204.26.60.210]

11 263 ms 263 ms 264 ms te8-8.r3.dal.us.iptransit.com [204.26.60.62]
12 263 ms 263 ms 290 ms 199.59.204.138
13 264 ms 264 ms 266 ms 199.101.134.235

Trace complete.

 

[XennoX]

Anybody else experiencing severe latency? I'm pinging 800 ms+ to World of Tanks, whereas my buddies are averaging at around 220 - 240ms on other ISPs.

 

[copacetic]

Hotfile is fine here, only gripe seems to be Youtube videos...

 

[Jacques_mybb]

Thanks for the re-auth Mweb guy, but my connection is getting worse and is very unstable. It is the first time since 19:00 that I am able to post this due to no throughput.

Tracing route to www.myadsl.co.za [41.203.21.137]
over a maximum of 30 hops:

1 2 ms 1 ms 2 ms 192.168.1.1
2 11 ms 13 ms 11 ms 41-133-90-1.dsl.mweb.co.za [41.133.90.1]
3 14 ms * 28 ms 197-80-4-106.jhb.mweb.co.za [197.80.4.106]
4 * * 42 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
5 * 34 ms 26 ms tengig0-0-0-2.11.vic-p-1.mweb.co.za [196.22.169.225]
6 31 ms 43 ms 18 ms tengig0-0-0.vic-pr-1.mweb.co.za [197.80.4.141]
7 15 ms 14 ms 15 ms static161-134.netactive.co.za [196.22.161.134]
8 42 ms 45 ms 23 ms jh-cr-2.za--jh-pr-1.za.mtnns.net [196.44.0.223]
9 17 ms 16 ms 16 ms 196.44.31.99
10 75 ms 16 ms 16 ms ge4-0-0.gw17.jnb6.za.mtnbusiness.net [196.30.1.37]
11 15 ms 15 ms 15 ms vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.136]
12 40 ms 22 ms 18 ms core-router1.jnb2.host-h.net [196.30.213.108]
13 17 ms 28 ms 25 ms core-access-switch1-vlan1001.jnb.host-h.net [41.72.136.53]
14 27 ms 33 ms 22 ms mybroadband.co.za [41.203.21.137]

Trace complete.

The above tracert usually sees an average of 14-16 ms pings.

 

[Jacques_mybb]

I have never had issues with viewing videos on the verge channel. Is anyone else able to watch this video? http://www.youtube.com/watch?v=ykybJmYskTQ&feature=g-all-u

 

[MWEBHelp]

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\>ping www.4shared.com

Pinging www.4shared.com [199.101.134.235] with 32 bytes of data:
Reply from 199.101.134.235: bytes=32 time=265ms TTL=52
Reply from 199.101.134.235: bytes=32 time=264ms TTL=52
Reply from 199.101.134.235: bytes=32 time=264ms TTL=52
Reply from 199.101.134.235: bytes=32 time=263ms TTL=52

Ping statistics for 199.101.134.235:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 263ms, Maximum = 265ms, Average = 264ms


Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\>tracert www.4shared.com

Tracing route to www.4shared.com [199.101.134.235]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms . [192.168.0.1]
2 7 ms 7 ms 7 ms 41-133-134-1.dsl.mweb.co.za [41.133.134.1]
3 8 ms 9 ms 8 ms 197-84-8-10.cpt.mweb.co.za [197.84.8.10]
4 10 ms 51 ms 9 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 158 ms 155 ms 155 ms TenGigE0-0-0-2.11.cpt-p-2.mweb.co.za [196.28.178
.98]
6 154 ms 170 ms 157 ms 197-84-4-195.cpt.mweb.co.za [197.84.4.195]
7 154 ms 154 ms 155 ms 176.67.177.131
8 157 ms 155 ms 156 ms 176.67.177.133
9 173 ms 152 ms 153 ms peering.linx.eu.iptransit.com [195.66.225.106]
10 227 ms 228 ms 278 ms xe-0-1-1.r1.ny.us.iptransit.com [204.26.60.210]

11 263 ms 263 ms 264 ms te8-8.r3.dal.us.iptransit.com [204.26.60.62]
12 263 ms 263 ms 290 ms 199.59.204.138
13 264 ms 264 ms 266 ms 199.101.134.235

Trace complete.

Thank you for the information.

 

[XennoX]

This looks like congestion at the exchange:

c:\Users>tracert [url]www.worldoftanks.eu[/url]

Tracing route to [url]www.worldoftanks.eu[/url] [213.252.177.24]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2   256 ms    18 ms     7 ms  41-133-78-1.dsl.mweb.co.za [41.133.78.1]
  3   445 ms   387 ms   473 ms  tengig-0-0-0-110.vic-ipc-1.mweb.co.za [196.22.169.170]
  4   449 ms   418 ms   426 ms  vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
  5   598 ms   563 ms   343 ms  tengig0-7-0-2.12.vic-p-1.mweb.co.za [196.22.169.241]
  6   314 ms   421 ms   435 ms  pos0-3-2-0.lon-up-1.mweb.co.za [197.80.5.7]
  7   192 ms   520 ms   488 ms  176.67.177.131
  8   260 ms   291 ms   191 ms  176.67.177.133
  9   626 ms   715 ms   751 ms  bbrt21.lon.ewe-ip-backbone.de [195.66.224.30]
 10   626 ms   454 ms   597 ms  bbrt.hb-2-10ge-2-2-0.ewe-ip-backbone.de [212.6.114.21]
 11   605 ms   559 ms   646 ms  bbrt.ol-0-xe-1-1-0.ewe-ip-backbone.de [80.228.90.33]
 12   669 ms   546 ms   695 ms  interface-080-228-235-106.ewe-ip-backbone.de [80.228.235.106]
 13   770 ms   705 ms   767 ms  te-5-4-cr1-muc.de.bcc-ip.net [212.68.66.170]
 14   774 ms   721 ms   570 ms  213.252.176.35
 15   428 ms   500 ms   504 ms  woteu1-slave-5.worldoftanks.eu [213.252.177.24]

Trace complete.

c:\Users>tracert [url]www.worldoftanks.eu[/url]

Tracing route to [url]www.worldoftanks.eu[/url] [213.252.177.24]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2   502 ms   543 ms   355 ms  41-133-78-1.dsl.mweb.co.za [41.133.78.1]
  3   541 ms   597 ms   591 ms  tengig-0-0-0-110.vic-ipc-1.mweb.co.za [196.22.169.170]
  4   692 ms   658 ms   257 ms  vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
  5   854 ms   795 ms   487 ms  tengig0-7-0-2.12.vic-p-1.mweb.co.za [196.22.169.241]
  6   327 ms   295 ms   355 ms  pos0-3-2-0.lon-up-1.mweb.co.za [197.80.5.7]
  7   355 ms   395 ms   384 ms  176.67.177.131
  8   583 ms   621 ms   286 ms  176.67.177.133
  9   533 ms   545 ms   557 ms  bbrt21.lon.ewe-ip-backbone.de [195.66.224.30]
 10   625 ms   652 ms   501 ms  bbrt.hb-2-10ge-2-2-0.ewe-ip-backbone.de [212.6.114.21]
 11   759 ms   929 ms   840 ms  bbrt.ol-0-xe-1-1-0.ewe-ip-backbone.de [80.228.90.33]
 12   770 ms   895 ms   779 ms  interface-080-228-235-106.ewe-ip-backbone.de [80.228.235.106]
 13   817 ms   808 ms   737 ms  te-5-4-cr1-muc.de.bcc-ip.net [212.68.66.170]
 14   799 ms   796 ms   800 ms  213.252.176.35
 15   887 ms   559 ms   593 ms  woteu1-slave-5.worldoftanks.eu [213.252.177.24]

Trace complete.

C:\Users>tracert [url]www.worldoftanks.eu[/url]

Tracing route to [url]www.worldoftanks.eu[/url] [213.252.177.24]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2   473 ms   472 ms   367 ms  41-133-78-1.dsl.mweb.co.za [41.133.78.1]
  3   552 ms   509 ms   531 ms  tengig-0-0-0-110.vic-ipc-1.mweb.co.za [196.22.169.170]
  4   548 ms   444 ms    26 ms  vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
  5   781 ms   788 ms   831 ms  tengig0-7-0-2.12.vic-p-1.mweb.co.za [196.22.169.241]
  6   801 ms   842 ms   924 ms  pos0-3-2-0.lon-up-1.mweb.co.za [197.80.5.7]
  7   976 ms   241 ms   887 ms  176.67.177.131
  8   654 ms   719 ms   626 ms  176.67.177.133
  9   361 ms   378 ms   360 ms  bbrt21.lon.ewe-ip-backbone.de [195.66.224.30]
 10   498 ms   284 ms   505 ms  bbrt.hb-2-10ge-2-2-0.ewe-ip-backbone.de [212.6.114.21]
 11   578 ms   650 ms   640 ms  bbrt.ol-0-xe-1-1-0.ewe-ip-backbone.de [80.228.90.33]
 12   411 ms   653 ms   776 ms  interface-080-228-235-106.ewe-ip-backbone.de [80.228.235.106]
 13   756 ms   761 ms   436 ms  te-5-4-cr1-muc.de.bcc-ip.net [212.68.66.170]
 14   767 ms   772 ms   796 ms  213.252.176.35
 15   905 ms   895 ms   913 ms  woteu1-slave-5.worldoftanks.eu [213.252.177.24]

Trace complete.

MWEBGuy is there any way to sort this out?

 

[MWEBHelp]

Thanks for the re-auth Mweb guy, but my connection is getting worse and is very unstable. It is the first time since 19:00 that I am able to post this due to no throughput.

Tracing route to www.myadsl.co.za [41.203.21.137]
over a maximum of 30 hops:

1 2 ms 1 ms 2 ms 192.168.1.1
2 11 ms 13 ms 11 ms 41-133-90-1.dsl.mweb.co.za [41.133.90.1]
3 14 ms * 28 ms 197-80-4-106.jhb.mweb.co.za [197.80.4.106]
4 * * 42 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
5 * 34 ms 26 ms tengig0-0-0-2.11.vic-p-1.mweb.co.za [196.22.169.225]
6 31 ms 43 ms 18 ms tengig0-0-0.vic-pr-1.mweb.co.za [197.80.4.141]
7 15 ms 14 ms 15 ms static161-134.netactive.co.za [196.22.161.134]
8 42 ms 45 ms 23 ms jh-cr-2.za--jh-pr-1.za.mtnns.net [196.44.0.223]
9 17 ms 16 ms 16 ms 196.44.31.99
10 75 ms 16 ms 16 ms ge4-0-0.gw17.jnb6.za.mtnbusiness.net [196.30.1.37]
11 15 ms 15 ms 15 ms vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.136]
12 40 ms 22 ms 18 ms core-router1.jnb2.host-h.net [196.30.213.108]
13 17 ms 28 ms 25 ms core-access-switch1-vlan1001.jnb.host-h.net [41.72.136.53]
14 27 ms 33 ms 22 ms mybroadband.co.za [41.203.21.137]

Trace complete.

The above tracert usually sees an average of 14-16 ms pings.

Please see the inbox message I have sent you.

 

[Mortiiy]

Tx and apology for the strong words earlier. Been a long day here...

"Better to remain silent and be thought a fool, than to speak and remove all doubt."

Mortiiy