MWEB Uncapped ADSL Feedback - Part 2

[Bar_Rat]

Unfortunately not Bar_Rat, it is dependent on the area (province) you are in.

Thought so. Would have liked to test if SAT3 is better even in kzn.

 

[brb]

C:\Users\User>tracert bbc.co.uk

Tracing route to bbc.co.uk [212.58.253.67]
over a maximum of 30 hops:

1 2 ms 2 ms 3 ms Billion.400G [10.0.0.2]
2 339 ms 328 ms 358 ms 41-133-136-1.dsl.mweb.co.za [41.133.136.1]
3 350 ms 319 ms 309 ms 41-86-107-18.mweb.co.za [41.86.107.18]
4 236 ms 241 ms 229 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
5 413 ms 426 ms 391 ms tengig0-0-0-2.11.vic-p-2.mweb.co.za [196.22.169.
226]
6 451 ms 433 ms 432 ms pos0-3-0-0.lon-up-1.mweb.co.za [197.80.5.9]
7 491 ms 494 ms 481 ms 176.67.177.131
8 474 ms 453 ms 441 ms xe-8-1-0.edge3.London1.Level3.net [195.50.124.13
3]
9 436 ms 433 ms 425 ms vl-3504-ve-118.csw1.London1.Level3.net [4.69.166
.141]
10 444 ms 447 ms 432 ms ae-1-51.edge4.London1.Level3.net [4.69.139.74]
11 502 ms 498 ms 502 ms BBC-TECHNOL.edge4.London1.Level3.net [212.113.14
.222]
12 * * * Request timed out.
13 * * * Request timed out.
14 458 ms 488 ms 493 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
15 483 ms 482 ms 501 ms 132.185.255.156
16 502 ms 489 ms 494 ms www-vip.cwwtf.bbc.co.uk [212.58.253.67]

Trace complete.

C:\Users\User>

This is my tracecert. Telkom techies came out today to fix the problem but still getting abysmal speeds and high pings.

 

[MWEBHelp]

C:\Users\User>tracert bbc.co.uk

Tracing route to bbc.co.uk [212.58.253.67]
over a maximum of 30 hops:

1 2 ms 2 ms 3 ms Billion.400G [10.0.0.2]
2 339 ms 328 ms 358 ms 41-133-136-1.dsl.mweb.co.za [41.133.136.1]
3 350 ms 319 ms 309 ms 41-86-107-18.mweb.co.za [41.86.107.18]
4 236 ms 241 ms 229 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
5 413 ms 426 ms 391 ms tengig0-0-0-2.11.vic-p-2.mweb.co.za [196.22.169.
226]
6 451 ms 433 ms 432 ms pos0-3-0-0.lon-up-1.mweb.co.za [197.80.5.9]
7 491 ms 494 ms 481 ms 176.67.177.131
8 474 ms 453 ms 441 ms xe-8-1-0.edge3.London1.Level3.net [195.50.124.13
3]
9 436 ms 433 ms 425 ms vl-3504-ve-118.csw1.London1.Level3.net [4.69.166
.141]
10 444 ms 447 ms 432 ms ae-1-51.edge4.London1.Level3.net [4.69.139.74]
11 502 ms 498 ms 502 ms BBC-TECHNOL.edge4.London1.Level3.net [212.113.14
.222]
12 * * * Request timed out.
13 * * * Request timed out.
14 458 ms 488 ms 493 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
15 483 ms 482 ms 501 ms 132.185.255.156
16 502 ms 489 ms 494 ms www-vip.cwwtf.bbc.co.uk [212.58.253.67]

Trace complete.

C:\Users\User>

This is my tracecert. Telkom techies came out today to fix the problem but still getting abysmal speeds and high pings.

Morning brb

The results from the traceroute reflects there is congestion at the exchange. Can you do a traceroute to a local site, www.mweb.co.za, just to see what results you get.

I also see that there is a open fault on the account, I will add this to the open log so that we can follow up on this from our side.

 

[estiaanf]

Anybody else having problems with Mweb, www.mweb.co.za takes ages to load!

 

[Gordon_R]

Slowdown on MWeb international at 7.57 this morning. 50% packet loss to the UK...

 

[kohlhtor]

Same in pe speed 7 Kb/s on 6 mb line

 

[Nick333]

Just died in pe.

 

[alternate]

Packet loss for international is terrible!

Tracing route to imgurl.com [208.73.211.208]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2    12 ms    12 ms    12 ms  41-133-108-_.dsl.mweb.co.za [41.133.108._]
  3    12 ms    12 ms    24 ms  te1-1-0.511.cpt-ipc-1.mweb.co.za [196.28.178.202
]
  4    14 ms    14 ms    13 ms  197-84-3-2.cpt.mweb.co.za [197.84.3.2]
  5     *      180 ms     *     TenGigE0-7-0-2.12.cpt-p-2.mweb.co.za [196.28.178
.114]
  6   180 ms   180 ms   184 ms  197-84-4-197.cpt.mweb.co.za [197.84.4.197]
  7     *        *        *     Request timed out.
  8     *        *      178 ms  176.67.177.129
  9   223 ms     *        *     176.67.177.148
 10     *      213 ms     *     ldn-b5-link.telia.net [62.115.13.17]
 11     *      308 ms     *     213.248.100.50
 12   210 ms   212 ms   212 ms  ae-4.r22.londen03.uk.bb.gin.ntt.net [129.250.5.2
4]
 13   348 ms     *        *     as-0.r22.nycmny01.us.bb.gin.ntt.net [129.250.3.2
54]
 14     *      348 ms   332 ms  ae-0.r23.nycmny01.us.bb.gin.ntt.net [129.250.3.7
3]
 15   356 ms   340 ms   334 ms  ae-1.r20.asbnva02.us.bb.gin.ntt.net [129.250.2.9
]
 16   362 ms   348 ms   363 ms  ae-2.r21.lsanca03.us.bb.gin.ntt.net [129.250.3.5
5]
 17     *        *        *     Request timed out.
 18   320 ms   343 ms     *     ae-9.r01.lsanca19.us.bb.gin.ntt.net [129.250.6.9
1]
 19   362 ms   347 ms   383 ms  xe-0-0-0-2-50.r01.lsanca19.us.ce.gin.ntt.net [20
6.183.201.18]
 20   295 ms   301 ms   302 ms  208.73.208.14
 21   380 ms     *      407 ms  208.73.211.208

Trace complete.

 

[pmurgs]

Yep, mweb just went super slow here in Cape Town. Torrents dead and even web pages struggling to load.

 

[colin87]

Dead in Somerset West

 

[Nick333]

Aaaaand... it's back.

 

[MJ INC]

Web pages are not loading for me but strangely enough I tried to download a file and that went fine. This is very strange

 

[fbman]

Me tooo..

cant load international websites.. astraweb very slow..

 

[MWEBHelp]

Anybody else having problems with Mweb, www.mweb.co.za takes ages to load!

Slowdown on MWeb international at 7.57 this morning. 50% packet loss to the UK...

Same in pe speed 7 Kb/s on 6 mb line

Just died in pe.

Packet loss for international is terrible!

Tracing route to imgurl.com [208.73.211.208]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2    12 ms    12 ms    12 ms  41-133-108-_.dsl.mweb.co.za [41.133.108._]
  3    12 ms    12 ms    24 ms  te1-1-0.511.cpt-ipc-1.mweb.co.za [196.28.178.202
]
  4    14 ms    14 ms    13 ms  197-84-3-2.cpt.mweb.co.za [197.84.3.2]
  5     *      180 ms     *     TenGigE0-7-0-2.12.cpt-p-2.mweb.co.za [196.28.178
.114]
  6   180 ms   180 ms   184 ms  197-84-4-197.cpt.mweb.co.za [197.84.4.197]
  7     *        *        *     Request timed out.
  8     *        *      178 ms  176.67.177.129
  9   223 ms     *        *     176.67.177.148
 10     *      213 ms     *     ldn-b5-link.telia.net [62.115.13.17]
 11     *      308 ms     *     213.248.100.50
 12   210 ms   212 ms   212 ms  ae-4.r22.londen03.uk.bb.gin.ntt.net [129.250.5.2
4]
 13   348 ms     *        *     as-0.r22.nycmny01.us.bb.gin.ntt.net [129.250.3.2
54]
 14     *      348 ms   332 ms  ae-0.r23.nycmny01.us.bb.gin.ntt.net [129.250.3.7
3]
 15   356 ms   340 ms   334 ms  ae-1.r20.asbnva02.us.bb.gin.ntt.net [129.250.2.9
]
 16   362 ms   348 ms   363 ms  ae-2.r21.lsanca03.us.bb.gin.ntt.net [129.250.3.5
5]
 17     *        *        *     Request timed out.
 18   320 ms   343 ms     *     ae-9.r01.lsanca19.us.bb.gin.ntt.net [129.250.6.9
1]
 19   362 ms   347 ms   383 ms  xe-0-0-0-2-50.r01.lsanca19.us.ce.gin.ntt.net [20
6.183.201.18]
 20   295 ms   301 ms   302 ms  208.73.208.14
 21   380 ms     *      407 ms  208.73.211.208

Trace complete.

Morning All

Thanks for the information.

I will have to run this by the team and provide feedback as soon as possible.

 

[Nick333]

Spoke to soon.

 

[Sneeky]

Nothing international for me either, was fine right up until just before 0800

I wont even bother to call, them, they just point me to Telkom all the time.


Durban

 

[Sidious28]

International seems to be borked, great way to start the weekend.

 

[kohlhtor]

I try on afrihost account and I get full linespeed

 

[kimbo]

My International is dead as well

 

[cybershark]

something is wrong somewhere, timeouts all over, wlm can't connect