MWEB Uncapped ADSL Feedback - Part 2

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Any idea why a 2nd PC using the same Mweb connection for over a year would suddenly get a Warning, Incorrect Password landing page?
 
MWEB Guy said:
Hi

From what I can see your line fault is still open on our side.
I will ask our team to follow up Telkom and contact you with an update.

If you still having trouble with speeds drop me a PM with the types of speeds you getting and a trace route to mweb.co.za and bbc.co.uk
Click to expand...

Line Fault Resolved Tx.

Speedtest.net
Rosebank Telkom SAIX Down 0.83 Mb/s Up 0.39 Mb/s Ping 27 ms Grade D
2713686410.png

Durban Telkom SAIX Down 0.92 Mb/s Up 0.42 Mb/s Ping 53 ms Grade D+
2713690049.png

Cape Town Telkom SAIX Down 0.88 Mb/s Up 0.40 Mb/s Ping 131 ms Grade D
2713697510.png

Cape Town MWEB Down 0.92 Mb/s Up 0.40 Mb/s Ping 57 ms Grade D
2713738990.png


Ping & Trace Route

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>echo %DATE%
2013/05/17

C:\Windows\system32>echo %TIME%
12:25:44.58

C:\Windows\system32>ping -a mweb.co.za

Pinging mweb.co.za [196.2.63.110] with 32 bytes of data:
Reply from 196.2.63.110: bytes=32 time=37ms TTL=119
Request timed out.
Reply from 196.2.63.110: bytes=32 time=32ms TTL=119
Reply from 196.2.63.110: bytes=32 time=33ms TTL=119

Ping statistics for 196.2.63.110:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 32ms, Maximum = 37ms, Average = 34ms

C:\Windows\system32>ping -a bbc.co.uk

Pinging bbc.co.uk [212.58.251.195] with 32 bytes of data:
Reply from 212.58.251.195: bytes=32 time=193ms TTL=111
Reply from 212.58.251.195: bytes=32 time=189ms TTL=111
Reply from 212.58.251.195: bytes=32 time=189ms TTL=111
Reply from 212.58.251.195: bytes=32 time=188ms TTL=111

Ping statistics for 212.58.251.195:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 188ms, Maximum = 193ms, Average = 189ms

C:\Windows\system32>tracert mweb.co.za

Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms MWEB Billion 7401 VGP DSL 1 Mbps
2 9 ms 11 ms 10 ms 41-133-94-1.dsl.mweb.co.za [41.133.94.1]
3 14 ms 11 ms 11 ms 197-80-4-210.jhb.mweb.co.za [197.80.4.210]
4 48 ms 34 ms 13 ms vl-92.vic-hscore-1.mweb.co.za [196.22.189.2]
5 35 ms 34 ms 36 ms tengig0-0-0-2.11.vic-p-2.mweb.co.za [196.22.169.
226]
6 40 ms 37 ms 39 ms TenGigE0-0-0-0.cpt-p-1.mweb.co.za [197.84.4.34]

7 33 ms 34 ms 30 ms vlan11.cpt-hscore-1.mweb.co.za [196.28.178.99]
8 35 ms 34 ms 31 ms 196.28.178.66
9 36 ms 34 ms 35 ms cte-core-sw2.vwol.net [196.41.144.35]
10 590 ms 32 ms 34 ms www.mweb.co.za [196.2.63.110]

Trace complete.

C:\Windows\system32>tracert bbc.co.uk

Tracing route to bbc.co.uk [212.58.251.195]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms MWEB Billion 7401 VGP DSL 1 Mbps
2 30 ms 14 ms 24 ms 41-133-94-1.dsl.mweb.co.za [41.133.94.1]
3 74 ms 12 ms 10 ms tengig-0-0-0-104.vic-ipc-1.mweb.co.za [196.22.16
9.146]
4 12 ms 10 ms 12 ms vl-92.vic-hscore-2.mweb.co.za [196.22.189.3]
5 202 ms 193 ms 203 ms tengig0-7-0-2.12.vic-p-1.mweb.co.za [196.22.169.
241]
6 195 ms 194 ms 194 ms pos0-3-2-0.lon-up-1.mweb.co.za [197.80.5.7]
7 190 ms 192 ms 195 ms 176.67.177.131
8 199 ms 191 ms 240 ms xe-8-1-0.edge3.London1.Level3.net [195.50.124.13
3]
9 193 ms 190 ms 191 ms vl-3502-ve-116.csw1.London1.Level3.net [4.69.166
.133]
10 207 ms 192 ms 191 ms ae-1-51.edge4.London1.Level3.net [4.69.139.74]
11 241 ms 187 ms 187 ms BBC-TECHNOL.edge4.London1.Level3.net [212.113.14
.222]
12 * * * Request timed out.
13 193 ms 191 ms 191 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]
14 189 ms 191 ms 190 ms 132.185.255.140
15 188 ms 191 ms 191 ms www-vip.telhc.bbc.co.uk [212.58.251.195]

Trace complete.

C:\Windows\system32>
Click to expand...
 
Hmmmmm, this almost dead newsserver is starting to look like a new backroom shaping change ...... 40kbps until up to midnight, eish
 
MongooseMan said:
Hi

Anything you can do to help my news server download speeds? Still sitting at <25k.
Click to expand...

It seems they will never admit this but in effect torrents and usenet get shaped completely independantly, mostly because the mweb news server counts as local. So either something has changed with news server caching or the shaping rules were recently modified. This morning usenet was the normal speed but at about 10:00 mayby it dropped down to 25-35.
 
Hi

Got full speed torrents at 6:30 this morning i.e. 430kb/s, at 07:00, speed dropped right down to 0.9kb/s. This never used to be the case. Downloading anything overnight does not help. Have to download each morning for 30mins to get decent speed. This what we call a Premium account in South Africa.
 
Last edited:
Mweb Guy why is mweb so slow today

Emails, https connection and my windows store updates are slowww.. even surfing.. (With no downloads running)

not to mention news servers - cant connect the mweb news at all, astraweb about 10k second..
 
fbman said:
Mweb Guy why is mweb so slow today

Emails, https connection and my windows store updates are slowww.. even surfing.. (With no downloads running)

not to mention news servers - cant connect the mweb news at all, astraweb about 10k second..
Click to expand...

Good Day,

I cannot pick up anything wrong with your MWEB account or your line at the moment.

Please change your username realm to @dsl512two.co.za and let me know if that helps.

You can also try connecting to the news server with the IP instead of news.mweb.co.za
 
What is the point of a representative on the forums if multiple customers are complaining about the degradation of the news server speeds and they cannot provide an answer , Ie. Yes the shaping rules have been updated , here is what to expect ....

I know I'm looking for a new ISP now and im sure some other people will be as well , seriously needs to be sorted out.
 
flashfire208 said:
What is the point of a representative on the forums if multiple customers are complaining about the degradation of the news server speeds and they cannot provide an answer , Ie. Yes the shaping rules have been updated , here is what to expect ....

I know I'm looking for a new ISP now and im sure some other people will be as well , seriously needs to be sorted out.
Click to expand...

Good Evening flashfire208,

News servers have always been a best effort service and your speeds will fluctuate.

Your speeds do improve when the network is more relaxed though.
 
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