MWEB Uncapped ADSL Feedback - Part 2

Status
Not open for further replies.
Hi MWEB guys

could you test this site for me?

http://www.waves-audio.com
and just http://www.waves.com
(waves-audio redirects to waves.com i think)

and if it works/doesn't work could you tracert too?
not sure if this is a problem with something on my side or not but I can't access Waves Audio from work or home (both on MWEB) but I can ping both sites OK.
 
nihilist said:
Hi MWEB guys

could you test this site for me?

http://www.waves-audio.com
and just http://www.waves.com
(waves-audio redirects to waves.com i think)

and if it works/doesn't work could you tracert too?
not sure if this is a problem with something on my side or not but I can't access Waves Audio from work or home (both on MWEB) but I can ping both sites OK.
Click to expand...

Hi nilhilist

I have tested this on our test PC here and I am able to access it without any trouble.
 
:wtf: FFS! Switched from Afrihost to Mweb and now the web are crawling like shiite.

Mwebguy? it must be congestion, the new defacto excuse.

The speedtest.net site took 5+ minutes to load. No joke.
http://www.speedtest.net/my-result/2876771006

After a Mweb "refresh"
2876827703.png
 
Last edited:
MWEB Guy said:
Hi Seriously

Is your speeds better now?
Click to expand...

For Mweb it must be a record performance. Thanks, I could not stream cricket, neither play online. It's heaven having Mweb as a ISP on a premium 4M uncapped.

Canceling is the best bet. Openweb seems to be the least troublesome of them all.
 
Still having trouble with my Mweb account. Gaming has been unplayable for the last 3 weeks, as I keep getting latency spikes. Would be normal for a minute, then shoot up to 900+. Minute later it will either return to normal, or stay at around 500, then back up to 900+ again, and repeat it's cycle. This being steam games, like Mount & Blade: Warband.

For games like SWTOR, this makes you disconnect (because my ping goes to 50,000+). So I have to unsub that mmo because it's unplayable now.
 
Last edited:
Gimaru said:
Still having trouble with my Mweb account. Gaming has been unplayable for the last 3 weeks, as I keep getting latency spikes. Would be normal for a minute, then shoot up to 900+. Minute later it will either return to normal, or stay at around 500, then back up to 900+ again, and repeat it's cycle. This being steam games, like Mount & Blade: Warband.

For games like SWTOR, this makes you disconnect (because my ping goes to 50,000+). So I have to unsub that mmo because it's unplayable now.
Click to expand...

Hi Gimaru

Can you please provide me with the tests done and I'll look into it. e.g speed test, tracert & ping

I have refreshed your account. Have your been on our dedicated Gaming site/forum regarding your Gaming issue?

http://www.mweb.co.za/games/Home.aspx / https://www.facebook.com/MWEBGameZone
 
Seriously said:
For Mweb it must be a record performance. Thanks, I could not stream cricket, neither play online. It's heaven having Mweb as a ISP on a premium 4M uncapped.

Canceling is the best bet. Openweb seems to be the least troublesome of them all.
Click to expand...

Hi Seriously

Please provide me with your MWEB email address and the tests you've done.
 
Been very impressed with mweb latly been getting steady speed and great service keep up the good work Mweb
 
MWEB Guy said:
Hi Gimaru

Can you please provide me with the tests done and I'll look into it. e.g speed test, tracert & ping

I have refreshed your account. Have your been on our dedicated Gaming site/forum regarding your Gaming issue?

http://www.mweb.co.za/games/Home.aspx / https://www.facebook.com/MWEBGameZone
Click to expand...

Speed tests I did to London:

http://www.speedtest.net/my-result/2877104868 Ping: 642ms Download: 0.56mb/s Upload: 0.35mb/s

http://www.speedtest.net/my-result/2877108887 Ping: 215ms Download: 0.28mb/s Upload: 0.28mb/s

http://www.speedtest.net/my-result/2877114302 Ping: 850ms Download: 0.36mb/s Upload: 0.33mb/s

http://www.speedtest.net/my-result/2877115670 Ping: 215ms Download: 0.58mb/s Upload: 0.27mb/s

http://www.speedtest.net/my-result/2877128016 Ping: 231ms Download: 0.38mb/s Upload: 0.16mb/s
 
MWEB Guy said:
Hi Seriously

Please provide me with your MWEB email address and the tests you've done.
Click to expand...

Not worth the lying effort. I would just rather cancel as Mweb is not a patch of their former self.

Not my line either?
Mode: G.DMT
Type: Fast
Line Coding: Trellis On
Status: No Defect
Link Power State: L0

Downstream Upstream
SNR Margin (dB): 18.8 14.0
Attenuation (dB): 36.0 15.5
Output Power (dBm): 8.1 8.3
Attainable Rate (Kbps): 10240 968
Rate (Kbps): 4096 512
K (number of bytes in DMT frame): 129 17
R (number of check bytes in RS code word): 0 0
S (RS code word size in DMT frame): 1 1
D (interleaver depth): 1 1
Delay (msec): 0 0

Super Frames: 353055 353002
Super Frame Errors: 4332 0
RS Words: 0 0
RS Correctable Errors: 0 0
RS Uncorrectable Errors: 0 N/A

HEC Errors: 4299 0
OCD Errors: 8 0
LCD Errors: 0 0
Total Cells: 57965282 0
Data Cells: 1222139 0
Bit Errors: 0 0

Total ES: 2163 0
Total SES: 0 0
Total UAS: 11 0

My Afrihost test account was fine.

Pinging mweb.co.za [196.2.63.110] with 32 bytes of data:
Reply from 196.2.63.110: bytes=32 time=125ms TTL=118
Reply from 196.2.63.110: bytes=32 time=132ms TTL=118
Request timed out.
Reply from 196.2.63.110: bytes=32 time=140ms TTL=118

Ping statistics for 196.2.63.110:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss)
Approximate round trip times in milli-seconds:
Minimum = 125ms, Maximum = 140ms, Average = 132ms


Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms READYSHARE [10.0.0.1]
2 3 ms 1 ms 1 ms ....
3 144 ms 141 ms 139 ms 41-133-120-1.dsl.mweb.co.za [......]
4 127 ms 124 ms 119 ms 197-80-4-94.jhb.mweb.co.za [197.80.4.94]
5 95 ms 111 ms 135 ms 197-80-2-2.jhb.mweb.co.za [197.80.2.2]
6 117 ms 118 ms 142 ms 197-80-5-242.jhb.mweb.co.za [197.80.5.242]
7 119 ms 158 ms * TenGigE0-0-0-0.cpt-p-1.mweb.co.za [197.84.4.34]

8 160 ms 129 ms 108 ms 197-84-5-238.cpt.mweb.co.za [197.84.5.238]
9 141 ms 125 ms 109 ms 196.28.178.66
10 149 ms 145 ms 128 ms cte-core-sw2.vwol.net [196.41.144.35]
11 153 ms 146 ms 137 ms www.mweb.co.za [196.2.63.110]

Trace complete.

Tracing route to google.com [74.125.233.46]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms READYSHARE [10.0.0.1]
2 2 ms 1 ms 1 ms .....
3 * 137 ms 146 ms 41-133-120-1.dsl.mweb.co.za [....]
4 121 ms * 147 ms 197-80-4-94.jhb.mweb.co.za [197.80.4.94]
5 62 ms 76 ms 79 ms 197-80-2-2.jhb.mweb.co.za [197.80.2.2]
6 129 ms 98 ms 73 ms 197-80-5-241.jhb.mweb.co.za [197.80.5.241]
7 149 ms 122 ms 92 ms tengig0-0-0.vic-pr-1.mweb.co.za [197.80.4.141]
8 147 ms 146 ms 138 ms 197-80-96-6.jhb.mweb.co.za [197.80.96.6]
9 150 ms 149 ms 135 ms 64.233.174.21
10 * 103 ms 104 ms jnb01s01-in-f14.1e100.net [74.125.233.46]

Trace complete.
 
Last edited:
Seriously said:
Not worth the lying effort. I would just rather cancel as Mweb is not a patch of their former self.

Not my line either?
Mode: G.DMT
Type: Fast
Line Coding: Trellis On
Status: No Defect
Link Power State: L0

Downstream Upstream
SNR Margin (dB): 18.8 14.0
Attenuation (dB): 36.0 15.5
Output Power (dBm): 8.1 8.3
Attainable Rate (Kbps): 10240 968
Rate (Kbps): 4096 512
K (number of bytes in DMT frame): 129 17
R (number of check bytes in RS code word): 0 0
S (RS code word size in DMT frame): 1 1
D (interleaver depth): 1 1
Delay (msec): 0 0

Super Frames: 353055 353002
Super Frame Errors: 4332 0
RS Words: 0 0
RS Correctable Errors: 0 0
RS Uncorrectable Errors: 0 N/A

HEC Errors: 4299 0
OCD Errors: 8 0
LCD Errors: 0 0
Total Cells: 57965282 0
Data Cells: 1222139 0
Bit Errors: 0 0

Total ES: 2163 0
Total SES: 0 0
Total UAS: 11 0

My Afrihost test account was fine.

Pinging mweb.co.za [196.2.63.110] with 32 bytes of data:
Reply from 196.2.63.110: bytes=32 time=125ms TTL=118
Reply from 196.2.63.110: bytes=32 time=132ms TTL=118
Request timed out.
Reply from 196.2.63.110: bytes=32 time=140ms TTL=118

Ping statistics for 196.2.63.110:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss)
Approximate round trip times in milli-seconds:
Minimum = 125ms, Maximum = 140ms, Average = 132ms


Tracing route to mweb.co.za [196.2.63.110]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms READYSHARE [10.0.0.1]
2 3 ms 1 ms 1 ms ....
3 144 ms 141 ms 139 ms 41-133-120-1.dsl.mweb.co.za [......]
4 127 ms 124 ms 119 ms 197-80-4-94.jhb.mweb.co.za [197.80.4.94]
5 95 ms 111 ms 135 ms 197-80-2-2.jhb.mweb.co.za [197.80.2.2]
6 117 ms 118 ms 142 ms 197-80-5-242.jhb.mweb.co.za [197.80.5.242]
7 119 ms 158 ms * TenGigE0-0-0-0.cpt-p-1.mweb.co.za [197.84.4.34]

8 160 ms 129 ms 108 ms 197-84-5-238.cpt.mweb.co.za [197.84.5.238]
9 141 ms 125 ms 109 ms 196.28.178.66
10 149 ms 145 ms 128 ms cte-core-sw2.vwol.net [196.41.144.35]
11 153 ms 146 ms 137 ms www.mweb.co.za [196.2.63.110]

Trace complete.

Tracing route to google.com [74.125.233.46]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms READYSHARE [10.0.0.1]
2 2 ms 1 ms 1 ms .....
3 * 137 ms 146 ms 41-133-120-1.dsl.mweb.co.za [....]
4 121 ms * 147 ms 197-80-4-94.jhb.mweb.co.za [197.80.4.94]
5 62 ms 76 ms 79 ms 197-80-2-2.jhb.mweb.co.za [197.80.2.2]
6 129 ms 98 ms 73 ms 197-80-5-241.jhb.mweb.co.za [197.80.5.241]
7 149 ms 122 ms 92 ms tengig0-0-0.vic-pr-1.mweb.co.za [197.80.4.141]
8 147 ms 146 ms 138 ms 197-80-96-6.jhb.mweb.co.za [197.80.96.6]
9 150 ms 149 ms 135 ms 64.233.174.21
10 * 103 ms 104 ms jnb01s01-in-f14.1e100.net [74.125.233.46]

Trace complete.
Click to expand...

Hi Seriously

Sorry you feel that way and hope you change your mind.
 
Gimaru said:
Speed tests I did to London:

http://www.speedtest.net/my-result/2877104868 Ping: 642ms Download: 0.56mb/s Upload: 0.35mb/s

http://www.speedtest.net/my-result/2877108887 Ping: 215ms Download: 0.28mb/s Upload: 0.28mb/s

http://www.speedtest.net/my-result/2877114302 Ping: 850ms Download: 0.36mb/s Upload: 0.33mb/s

http://www.speedtest.net/my-result/2877115670 Ping: 215ms Download: 0.58mb/s Upload: 0.27mb/s

http://www.speedtest.net/my-result/2877128016 Ping: 231ms Download: 0.38mb/s Upload: 0.16mb/s
Click to expand...


Hi

That's not good. Please also have Telkom recreate the ADSL port.

Also provide me with a tracert to a local & international site.
 
MWEB Guy said:
Hi Seriously

Sorry you feel that way and hope you change your mind.
Click to expand...

Not a chance. You had ample time (months) to fix your feckup of a network and I was very patient up to now. Employ new engineers that know ISP structures and systems.

I mean. The first time in months I download a torrent (6.7MB) it download at a lightning speed of 4kb/s ave with a attempted burst to 19 kb/s. 28 minutes to download the file and for that I fork out R539/month. Fecking pathetic and I was a Mweb client for more than 10 Years.
 
Last edited:
I can only laugh at this result.
2877942741.png


I used to be a big proponent of MWEB, now I'm not getting what I paid for. At first it was only torrents that were heavily shaped, so daytime speeds were pathetic. I was willing to accept poor torrent speeds to some extent. Poor overall browsing speed on the other hand is just unacceptable given that MWEB is definitely one of the most pricey ISPs around. Thankfully August is the last month I have to deal with this.
 
NS1 said:
I can only laugh at this result.
2877942741.png


I used to be a big proponent of MWEB, now I'm not getting what I paid for. At first it was only torrents that were heavily shaped, so daytime speeds were pathetic. I was willing to accept poor torrent speeds to some extent. Poor overall browsing speed on the other hand is just unacceptable given that MWEB is definitely one of the most pricey ISPs around. Thankfully August is the last month I have to deal with this.
Click to expand...

Good morning NS1

I would like to look into why you are getting those speeds. There could be various reasons, as to why you are obtaining those speeds. Please PM me the MWEB email address and I will provide you with feedback.
 
Last edited:
Seriously said:
Not a chance. You had ample time (months) to fix your feckup of a network and I was very patient up to now. Employ new engineers that know ISP structures and systems.

I mean. The first time in months I download a torrent (6.7MB) it download at a lightning speed of 4kb/s ave with a attempted burst to 19 kb/s. 28 minutes to download the file and for that I fork out R539/month. Fecking pathetic and I was a Mweb client for more than 10 Years.
Click to expand...

So after a Telkom port recreate this is the results

2878347628.png

84561683.png

PrintScreen001.jpg

So whats left next other than changing ISP's

Statistics -- ADSL

Mode: G.DMT
Type: Fast
Line Coding: Trellis On
Status: No Defect
Link Power State: L0

Downstream Upstream
SNR Margin (dB): 19.8 13.0
Attenuation (dB): 36.0 15.5
Output Power (dBm): 8.1 8.3
Attainable Rate (Kbps): 11008 944
Rate (Kbps): 4096 512
K (number of bytes in DMT frame): 129 17
R (number of check bytes in RS code word): 0 0
S (RS code word size in DMT frame): 1 1
D (interleaver depth): 1 1
Delay (msec): 0 0

Super Frames: 84133 84077
Super Frame Errors: 628 1
RS Words: 0 0
RS Correctable Errors: 0 0
RS Uncorrectable Errors: 0 N/A

HEC Errors: 253 0
OCD Errors: 0 0
LCD Errors: 0 0
Total Cells: 13816785 0
Data Cells: 361727 0
Bit Errors: 0 0

Total ES: 69 0
Total SES: 9 0
Total UAS: 11 0
 
Last edited:
Dota has been unplayable for the last week or so , Disconnecting from every server . Other than that my internet is ok , downloads and Battlefield run smoothly. Please help me look into it MWeb guy
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X