MWEB Uncapped ADSL Feedback - Part 2

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WIll check my finances. Will i ever be able to upgrade it via myadsl?

Edit: Thanks for the help.
 
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GaskooN said:
WIll check my finances. Will i ever be able to upgrade it via myadsl?
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No worries. I'm sure you will be able to upgrade via My Account, if not, let me know so that I can look into it from our side.
 
@Mweb Guy, Ive got an Mweb BONDED line and an 10Meg R999 MWEB UNCAPPED ACCOUNT, i Need an 6Mb uncapped unshaped account, which can download p2p during the day and night, for clients, Any suggestion?
 
estiaanf said:
@Mweb Guy, Ive got an Mweb BONDED line and an 10Meg R999 MWEB UNCAPPED ACCOUNT, i Need an 6Mb uncapped unshaped account, which can download p2p during the day and night, for clients, Any suggestion?
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Hi estiaanf

Please see our website for the uncapped unshaped products we offer.
 
estiaanf said:
I'm guessing if I take the 4Mbps account I wont get up to 6mbps?
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If the line syncs at up to 6Mb, you will get a bit more than a up to 4Mb connection. I will follow up with our Business devision to see if they offer a up to 6Mb uncapped unshaped account.
 
Hi MWEB Guy

Our Internet light keeps going off, not our adsl? We have tried a few different modems...

Oliver
 
oliverwww said:
Hi MWEB Guy

Our Internet light keeps going off, not our adsl? We have tried a few different modems...

Oliver
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Hi oliverwww

I have update your open escalation and asked for you to be contacted with an update.
 
MWEB Guy can you guys please add an option to upgrade to 2Mb on the "My Account" page. Currently the only two upgrade options I have are 10Mb and 4Mb.
 
Isengard said:
MWEB Guy can you guys please add an option to upgrade to 2Mb on the "My Account" page. Currently the only two upgrade options I have are 10Mb and 4Mb.
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Thank you for the suggestion, I will send this off to the powers that be.
 
Isengard said:
MWEB Guy can you guys please add an option to upgrade to 2Mb on the "My Account" page. Currently the only two upgrade options I have are 10Mb and 4Mb.
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+1 Vandag nog!

mweb_upgrade.png


Is there another way of upgrading? Number please
 
tohir said:
+1 Vandag nog!

mweb_upgrade.png


Is there another way of upgrading? Number please
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Hi tohir

You can call 08600 32000 or provide me with your contact details and I'll have a consultant contact you.
 
So my router is synching at 2048kbps but according to the mweb website I have no upgrade paths available off my 1Mb uncapped all-inclusive...
 
Dysphoric said:
So my router is synching at 2048kbps but according to the mweb website I have no upgrade paths available off my 1Mb uncapped all-inclusive...
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Hi Dysphoric

If you would like to upgrade to the up to 2Mb package, let me know and I will arrange for a consultant to contact you.
 
Hey, just got the upgrade and currently only syncing at 1536, here are my line stats:-

ADSL Link Downstream Upstream
Connection Speed 1536 Kbps 320 Kbps
Line Attenuation 56.4 dB 25.5 dB
Noise Margin 12.2 dB 7.0 dB

plse plse tell me my line isn't too kak for a 2meg line...
 
Those stats seem borderline, I think you should be happy with the speed you're getting.
 
MWEB Guy said:
I have received and replied :)
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Thank you, MWEB Guy, for sorting me out. I apologize for the delay in my thanks, unlike your attention to my problem which was resolved within the few hours of posting here, and I was once again a happy camper.

Brilliant service! :)
 
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