MWEB Uncapped ADSL Feedback - Part 2

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Kalim said:
Hi Guys

I've noticed particularly erratic speeds ever since upgrading to a 2mb line with Telkom and then later upgrading with MWEB(my ISP).

I just wanted to find out if there is any network issues at the moment from MWEB's side?

With my 1meg account i usually had full speeds at all times.

I'm on a 2mb uncapped account with MWEB , my line is with Telkom.

Any info or advice will be greatly appreciated :) If you need more info just let me know.
Click to expand...

Good Evening Kalim,

Please provide me your MWEB account details via direct message and I will look into this from my end.
 
fbman said:
My speeds are down as well.. I also should be downloading over 400kb by now, at the moment I am getting 275kb..

Being like this for a week now... are there network problems????
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Evening fbman, we have no reported outages on our network at the moment.
 
I'm struggling to get decent speeds on mwebs news server, it use too download at about 105kb on my 1mb line and on the same line at the moment i'm averaging between 40-45kbs which isnt really that great. Is there a reason for why its so much slower or what is causing this?
 
klokx said:
I'm struggling to get decent speeds on mwebs news server, it use too download at about 105kb on my 1mb line and on the same line at the moment i'm averaging between 40-45kbs which isnt really that great. Is there a reason for why its so much slower or what is causing this?
Click to expand...

Good Evening klokx, have you tried downloading another file?
 
MWEB Guy said:
Good Evening klokx, have you tried downloading another file?
Click to expand...

Yea, its been like this since the weekend. Plus alot of the stuff i'm busy downloading should be cached on the server so really dont get why speeds are so slow
 
klokx said:
Yea, its been like this since the weekend. Plus alot of the stuff i'm busy downloading should be cached on the server so really dont get why speeds are so slow
Click to expand...

Please provide me your MWEB account details.
 
klokx said:
I'm struggling to get decent speeds on mwebs news server, it use too download at about 105kb on my 1mb line and on the same line at the moment i'm averaging between 40-45kbs which isnt really that great. Is there a reason for why its so much slower or what is causing this?
Click to expand...

same here, speeds at 15-25kb/s, regardless of how old or new the files are
 
Hi Mweb guy,

I just want to tell you that my internet is working now, and I'm getting great speeds. 5ms ping 6.45Mbps down 0.98 Mbps up

It's been a long ass bumpy ride (thanks to telkom) but I'm very happy with the service from Mweb so far!

Also. thank you very much for all the help you provided. Mweb guy ftw.

Regards
 
wikk3d88 said:
same here, speeds at 15-25kb/s, regardless of how old or new the files are
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Hi wikk3d88

The speeds you are getting, are you getting this doing torrent downloads? What is your speed when doing a http download?
 
sactjt said:
Using alt.binz. Astraweb as news server.

MWEB SPEED NNTP:
https://dl.dropbox.com/u/107666182/mweb speed.png

MY "BACKUP" (CYBERSMART) ACCOUNT SPEED NNTP:
https://dl.dropbox.com/u/107666182/cybersmart.png

Regular thing these days...

PS. BOTH 4 MEG...
Click to expand...

Hi sactjt

Are you using a capped or uncapped account from Cybersmart? How is your general browsing experience with the MWEB account?

Please PM me the MWEB email address or customer number in order for me to look into things from our side.
 
Persona1986 said:
Hi Mweb guy,

I just want to tell you that my internet is working now, and I'm getting great speeds. 5ms ping 6.45Mbps down 0.98 Mbps up

It's been a long ass bumpy ride (thanks to telkom) but I'm very happy with the service from Mweb so far!

Also. thank you very much for all the help you provided. Mweb guy ftw.

Regards
Click to expand...

Morning Persona1986

Thanks for the feedback, glad things are back up and running :)

No probs, me will always be here to assist ;)
 
sactjt said:
Using alt.binz. Astraweb as news server.

MWEB SPEED NNTP:
https://dl.dropbox.com/u/107666182/mweb speed.png

MY "BACKUP" (CYBERSMART) ACCOUNT SPEED NNTP:
https://dl.dropbox.com/u/107666182/cybersmart.png

Regular thing these days...

PS. BOTH 4 MEG...
Click to expand...

Same thing with me... The speeds have droped a lot this month... As the evening wears on my speeds slow down.. At 6pm I get about 350kb and by the time I go to bed around 10:30pm I am doing around 250kb. Before October I would be at full speed at those times.

I also use Astraweb with Altbinz, however I mix mweb news server with it.. I have a 10 Meg line with a 4 Meg data package.

The slow speeds only seem to be from international servers.
 
Hey Mweb Guy

NNTP was fine, until 5 minutes ago, got this error

"Server quit during login sequence."

EDIT: all good again, thanks Mweb Guy
 
Last edited:
Lazy.Me said:
Hey Mweb Guy

NNTP was fine, until 5 minutes ago, got this error

"Server quit during login sequence."

EDIT: all good again, thanks Mweb Guy
Click to expand...

Thanks for the feedback Lazy.Me :)
 
fbman said:
Same thing with me... The speeds have droped a lot this month... As the evening wears on my speeds slow down.. At 6pm I get about 350kb and by the time I go to bed around 10:30pm I am doing around 250kb. Before October I would be at full speed at those times.

I also use Astraweb with Altbinz, however I mix mweb news server with it.. I have a 10 Meg line with a 4 Meg data package.

The slow speeds only seem to be from international servers.
Click to expand...

Hi fbman

Please can you provide with me more feedback regarding your speed during the course of the night.

You mentioned that is seems like international servers, does that mean local is fine on your side?
 
Hi MWEBGuy, I sent you a PM. I have authentication issues more or less starting at 6pm and culminating in a total failure to connect at about 0:30 am. This has been so for the past few days or perhaps even as long as Oct 6, 2012. Prior to that, NO PROBLEMS.
Your tech said it may be Telkom exchange fault. Maybe you guys could escalate this with Telkom?
 
Space_Chief said:
Hi MWEBGuy, I sent you a PM. I have authentication issues more or less starting at 6pm and culminating in a total failure to connect at about 0:30 am. This has been so for the past few days or perhaps even as long as Oct 6, 2012. Prior to that, NO PROBLEMS.
Your tech said it may be Telkom exchange fault. Maybe you guys could escalate this with Telkom?
Click to expand...

Thanks Space_Chief

I received your PM. Will action it and keep you posted.
 
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