MWEB Uncapped ADSL - Official Q & A Part 2

mika1000 said:
Uncapped = no restrictions + no data limit. Anything else is not uncapped, but a lie.
Click to expand...
If that is really what you believe you are going to have a very frustrating time dealing with ISP's.
In fact I suggest you ask your doctor for a prescription of calmettes.
 
ajules said:
If that is really what you believe you are going to have a very frustrating time dealing with ISP's.
In fact I suggest you ask your doctor for a prescription of calmettes.
Click to expand...

Unfortunately both of you are correct.

Uncapped should be uncapped but ISPs have decided to jump on the marketing train and turn our uncapped into something else entirely. Obviously taking a bit of a feather from Telkom's creative "Oh we won't cap you, we'll just charge for each gig! THAT MAKES IT UNCAPPED!" plan, albeit in a oh so slightly better variation.

The worst part is to see so many people accepting this. If this product is unprofitable for mweb to sell as genuinely uncapped then they should simply stop selling it as that. I'm sure everyone would rather have a secure 200GB account than a "Ohhh we'll cut you off at some randomly determined point but we're still uncapped damnit!" account.
 
Fader4 said:
im looking to do about 600-700gb per month, mostly linux distros, would this violate the aup?
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Most ISO's are 650-700MB. Some are maybe 4.7 or 8GB. Assuming all the distros you want are 8GB, that means you'll be downloading 87 distros. 87 8GB distros? Per month? :wtf:
 
SabreWolfy said:
Most ISO's are 650-700MB. Some are maybe 4.7 or 8GB. Assuming all the distros you want are 8GB, that means you'll be downloading 87 distros. 87 8GB distros? Per month? :wtf:
Click to expand...

Am I the only one who saw the sarcasm in this very stupid question?:D
 
MWEB should just cache what people download. Then the next time someone downloads it, it will come from their cache store and it won't cost them much. Would they still pay IPC costs on that?
 
PeterCH said:
MWEB should just cache what people download. Then the next time someone downloads it, it will come from their cache store and it won't cost them much. Would they still pay IPC costs on that?
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I am pretty sure they use massive amounts of caching, but unfortunately this doesn't alleviate the IPC cost issue. A simple cost diagram for ISP goes like this:

Internet Backhaul Cable(Seacom...etc) -> ISP -> Local last mile cable(IPC) -> User
Local interlinks (local content, JINX, etc) -> ISP -> Local last mile cable(IPC) .> User

So caching saves on local interlink an International backhaul cost but not IPC and Telkom(read barsturds) is the only supplier of this. The cabling between your house and MWEB is now more expensive than the cabling from South Africa to the Mediterranean.
 
I would like to chime in, a VITAL Detail that no one seems to mention, and i unfortunately had to learn the hard way, by way
of 2 warning letters from mweb.

many new modems/routers have a KEEPALIVE option, this effectively makes it possible to have 1 login session from 00:00 thru to sometime past midnight the following day...

lets say this scenario, you download 5% traffic during the day/office hours/peak hours, the other 95% happens after hours. you do this every day for days on end. they will see it as CONTINIOUS Download sessions....

i dont think the isp minds too much afterhours, I also the administrators go by the total sum PER SESSION. i.e per LOGIN SESSION. and probably average it out... where in the meantime you might not have been on the internet for HOURS, but because your router/modem has kept the login active, whatever you end up doing afterhours go's on the same session..

the reason i came to this conclusion is after my first warning i put in measures to try and alleviate my "burden" on the network,
even at one stage throttled my connection to 1mbps..

all in all it didnt really make a difference i got the 2nd warning in month 2, at about the same time as month 1.
around the 14th...

bottom line:

switch your modem off or make sure its set on CONNECT ON DEMAND(then also make sure nothing keeps the connection alive like a continious ping or so)
so that the admin guys can get a clear picture of your sessions.
 
I thought the whole point of ADSL is to have a live connection all the time without the old habits of dialling up, or am I missing something here?
 
CPTBoy said:
I thought the whole point of ADSL is to have a live connection all the time without the old habits of dialling up, or am I missing something here?
Click to expand...

Hi CPTBoy, you are absolutely correct. my point is, in my experience, like i said the administrators appear
to "judge" your usage patterns based on the SESSION. alot of routers will automatically log you off from the isp and automatically log you back on when you request traffic. this is typically called "connect on demand".
the disconnect / re-connect process is seamless to you.

alot of modems/routers however have a setting as default or a setting you can set called KEEPALIVE, this type of connection will cause a very long continious session, afar as i can tell the administrators are not going to make the effort to look at what you did during peak hours, during afterhours etc... they simply gonna look at your session connect and disconnect time, divide your traffic by that time and do a assesment from there...

go here:

http://userstats.adsl.saix.net/perl/index.pl

when prompted, enter your ADSL username and PASSWORD.

you will see your traffic stats thru saix, and you can see your login sessions.
if you router is using keepalive, then by the SESSION column will probably be a 1.. you want to see
3 of 4 sessions... or atleast 2.
 
Never had this issue for the one year and five months I've been using mweb, yes my router is on keep alive.

Now please do share with us your downloading patterns.

anton-sa said:
I would like to chime in, a VITAL Detail that no one seems to mention, and i unfortunately had to learn the hard way, by way
of 2 warning letters from mweb.

many new modems/routers have a KEEPALIVE option, this effectively makes it possible to have 1 login session from 00:00 thru to sometime past midnight the following day...

lets say this scenario, you download 5% traffic during the day/office hours/peak hours, the other 95% happens after hours. you do this every day for days on end. they will see it as CONTINIOUS Download sessions....

i dont think the isp minds too much afterhours, I also the administrators go by the total sum PER SESSION. i.e per LOGIN SESSION. and probably average it out... where in the meantime you might not have been on the internet for HOURS, but because your router/modem has kept the login active, whatever you end up doing afterhours go's on the same session..

the reason i came to this conclusion is after my first warning i put in measures to try and alleviate my "burden" on the network,
even at one stage throttled my connection to 1mbps..

all in all it didnt really make a difference i got the 2nd warning in month 2, at about the same time as month 1.
around the 14th...

bottom line:

switch your modem off or make sure its set on CONNECT ON DEMAND(then also make sure nothing keeps the connection alive like a continious ping or so)
so that the admin guys can get a clear picture of your sessions.
Click to expand...
 
rephrase

Pr⊕phet said:
Never had this issue for the one year and five months I've been using mweb, yes my router is on keep alive.

Now please do share with us your downloading patterns.
Click to expand...

Well let me rephrase then,

IF you are going to do large to large-ish downloads and want to be on the safe side...
then the above applies.
 
anton-sa said:
Well let me rephrase then,

IF you are going to do large to large-ish downloads and want to be on the safe side...
then the above applies.
Click to expand...

I doubt that. Where are all the other users suffering from this?


Still waiting on your download patterns.


ps. I've downloaded quite a few times anything from 1 byte to over 30GB, recent being the TSW client coming in at about 15GBs...
 
Smoothwall controls router at work. Using Mweb uncapped.

It is on 24x7.

Never had any nonsense or issue so far. Still happy with their line speed etc.
 
How ethical is it to cut someone's account on a Friday afternoon after 16:00 and then tell them they have to wait until Tuesday to speak to someone at the abuse department?

Also if i was abusing, why didn't you send a mail to my hotmail account and not to the mweb email address that i don't use?

Isn't it false advertising saying an account is uncapped and then go and cancel their account?
 
andycap said:
How ethical is it to cut someone's account on a Friday afternoon after 16:00 and then tell them they have to wait until Tuesday to speak to someone at the abuse department?

Also if i was abusing, why didn't you send a mail to my hotmail account and not to the mweb email address that i don't use?

Isn't it false advertising saying an account is uncapped and then go and cancel their account?
Click to expand...

Good Morning andycap, as advised to you previously. The warnings would have gone to the MWEB email address, unless the user provided an alternate forwarding address.

Please provide me your MWEB account details, as this would give me a clear understanding as to what transpired on your account.
 
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