Mweb upgraded servers and breaking Wordpress sites

[Mc1]

I have a website with mweb, they have upgraded there shared hosting servers which now will cause all Wordpress websites to stop working. I thought I would just give everyone a heads up. My site has been down since yesterday.

 

[koffiejunkie]

"Breaking wordpress" isn't terribly specific. What did they change? In what way is wordpress broken?

The only two things you can upgrade that has any impact on how Wordpress work is PHP and MySQL, and I can tell you without a shadow of a doubt that Wordpress works just fine with the latest release of either.

 

[Mc1]

They only said that it may be because they upgraded php to latest version which I saw is 5.4.7 on php website. It is about 2 days old. Every time I visit any page I get a blank white page. I am not the only one affected by there upgrades. If it as you say then it must be something else. I downloaded xampp latest beta with 5.4.6 and works fine.

 

[koffiejunkie]

Usually when you get a blank page it means the PHP process died, i.e. Apache or whatever HTTP server does not get a response but the connection between apache and php is dropped, so it simply gives you an empty response. I see this most often when the per-process memory limit is exhausted, i.e. the memory_limit value, but it could be anything else. Throw some basic PHP up in a file and see if that works.

<?php
phpinfo()
?>

 

[Mc1]

I tried that and it works. I got info back. It says php 5.4.6. What can I do?

 

[koffiejunkie]

Do you have access to the logs for your domain?

 

[Mc1]

I asked for that before and they do not allow it. I guess we should move our site always have problems with them.

 

[koffiejunkie]

If you can use a .htaccess file (should do with wordpress), you can add the following:

php_admin_flag display_errors on
php_admin_value error_reporting 6143

If that doesn't cause a bunch of errors to show up on the screen, PHP is probably segfaulting.

Remember to remove those settings again - they can cause information disclosure if left in place.

 

[froot]

Just checked a client's ste running Wp at Mweb and it works fine.

 

[Mc1]

They have mulitple servers, it may be that your clients has not been updated as yet.

koffiejunkie I updated the .htaaccess and get the following:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

 

[Tinuva]

If you can use a .htaccess file (should do with wordpress), you can add the following:

php_admin_flag display_errors on
php_admin_value error_reporting 6143

If that doesn't cause a bunch of errors to show up on the screen, PHP is probably segfaulting.

Remember to remove those settings again - they can cause information disclosure if left in place.

Those .htaccess settings only work if you use plain php module with apache, if M-Web uses php-cgi or suphp those wont work.

Best is to edit the Wordpress index.php and add this at the top after <? or <?php

// Report all PHP errors (see changelog)
error_reporting(E_ALL);

// Report all PHP errors
error_reporting(-1);

// Same as error_reporting(E_ALL);
ini_set('error_reporting', E_ALL);

Those are a few examples to help you get the errors.