Mweb - Worst service provider!!

[veno@4]

Our fibre link went off 5 days ago, going for 6 days and counting.
What gets me is, I have not received any feedback on repairs or indication on the cause, I have to phone all the time and the representative says its someting on Evotels side.How can Mweb not get this right? I was reading on past threads going back to 6/7 years and its still happening, service to their customers lacks big..big time, 7 years and you still playing the awful annoying offtune keys for everyone to hear, Lol, com on man catch a wake up.
Anyway, lets see invoice date and time who plays the better tune.
Mweb sucks...stay away folks

 

[HartsockZA]

When Mweb sold again, their customer service went from great to poor is 0.2sec a new world record. The company has lost direction and has in my opinion no leader. Anyone who's on Mweb suffers their rather tiresome support and useless aftersales. It's a company destined to be swallowed up by another big ISP IMO

 

[CrypticZA]

When Mweb sold again, their customer service went from great to poor is 0.2sec a new world record. The company has lost direction and has in my opinion no leader. Anyone who's on Mweb suffers their rather tiresome support and useless aftersales. It's a company destined to be swallowed up by another big ISP IMO

Mweb is owned by Dimension Data (old Internet Solutions) so they owned by a pretty large company already

 

[Bryn]

Our fibre link went off 5 days ago, going for 6 days and counting.
What gets me is, I have not received any feedback on repairs or indication on the cause, I have to phone all the time and the representative says its someting on Evotels side.How can Mweb not get this right? I was reading on past threads going back to 6/7 years and its still happening, service to their customers lacks big..big time, 7 years and you still playing the awful annoying offtune keys for everyone to hear, Lol, com on man catch a wake up.
Anyway, lets see invoice date and time who plays the better tune.
Mweb sucks...stay away folks

This has been known for a long time already. Switch to Cool Ideas or Afrihost.

 

[HartsockZA]

Mweb is owned by Dimension Data (old Internet Solutions) so they owned by a pretty large company already

I was referring to the Name so shutdown Mweb and move it over to some sub of DM or sell it out right, Just like Iconnect did, they built it up and then sold all their FTTH to Cell C for a huge sum