MWEB - you owe me 298MB data.

Drifter

Drifter

Honorary Master
Joined
Dec 19, 2012
Messages
22,823
Reaction score
3,857
Location
Vereeniging
So the bright and clever chaps at MWEB decide to move my mailbox to a new server. I get home log onto my mail, and it starts downloading, and downloading and downloading. 3800 odd mail messages at 298MB. I stop the download, phone MWEB support. Clown on help desk informs me of the above.

Of course I retort that this is not acceptable as I dont want to re-download e-mails from August last year. He politely informs me that I can logo onto MWEB mail centre and manually delete the emails I dont want to re-download. Only 198 pages, a page at a time can be flagged and deleted.

What BS is this. So MWEB, please credit my account with the 298MB used because of your F-UP.

Thanks
 
Drifter said:
So the bright and clever chaps at MWEB decide to move my mailbox to a new server. I get home log onto my mail, and it starts downloading, and downloading and downloading. 3800 odd mail messages at 298MB. I stop the download, phone MWEB support. Clown on help desk informs me of the above.

Of course I retort that this is not acceptable as I dont want to re-download e-mails from August last year. He politely informs me that I can logo onto MWEB mail centre and manually delete the emails I dont want to re-download. Only 198 pages, a page at a time can be flagged and deleted.

What BS is this. So MWEB, please credit my account with the 298MB used because of your F-UP.

Thanks
Click to expand...

Good morning.

You can also create a sub folder on the message centre and move the older mail to it to avoid it from being downloaded.
 
MWEBHelp said:
Good morning.

You can also create a sub folder on the message centre and move the older mail to it to avoid it from being downloaded.
Click to expand...

Or you could not have caused additional work for your customer, because you people are incapable of running a business?
 
MWEBHelp said:
Good morning.

You can also create a sub folder on the message centre and move the older mail to it to avoid it from being downloaded.
Click to expand...

Yes, page by page for 198 pages. Seriously????? It;s your F-Up and I must spend hours of my time doing this???? No F-Way.... I let them download to rather avoid that pain. Fact of the matter is your mistake cost me 298MB.
 
MWEBHelp said:
Good morning.

You can also create a sub folder on the message centre and move the older mail to it to avoid it from being downloaded.
Click to expand...

Wow, what a massive fail on your part. The arrogance is unnerving.
 
Grow some balls, delete your SO's account and tell her to get something better.
 
Have to be honest. MWEB's participation in this thread is positively inspiring............................... NOT.
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X