MXQ Pro

[Nees]

Hi guys,
My TV box is stuck on the logo, did several resets and nothing, stuck on the blue light, any idea's what could be the problem? Thank you

 

[insect]

How to hard reset the TV Box MXQ Pro 4k?

1. Disconnect the device from the power supply.
2. Inside the AV slot insert a match or a thin stick until you find a small button, hold that button for a few seconds and connect the power supply. ...
3. You will have a menu on the screen. ...
4. Select delete all user data and press Tab.

 

[Nees]

I did that quite a few times and still the same.