See, what happend was that she went through a massive pothole in December and had to have new run flats put on (R6000.00 .... ja.....you can imagine how thrilled she was about that). So, gets the car to tyre place and leave it there while we go to the shops. 30 minutes later they phone her and inform her that the lock nut is not in the car, so they cant get the wheels off to replace the tyres. BMW Sandton last checked the brakes with its last service a few months ago, and seems they never put it back. So she took the car to the Melrose Arch BMW for them to help her with the lock nut seeing that there is a tyre place right down from them. She then told the Sandton BMW to order her own lock nut to replace the one they lost. She then had to go there to collect it and figured she might as well ask them to check the battery.
Since then we have noticed that the panel that covers internals by the foot pedals is missing (I am guessing from when the plugged in the computer). She is furious. These people have just fcked up left right and centre. The car has now also started giving a check brake fluid warning. The car was in for a service a few months ago and they said they checked everything. After they replace the missing panel and give her the lock nut they will never see her or that car again.