My Rabbithole

Mairiiv

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Jul 24, 2005
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I'm in the process of moving, one of my big reasons for moving is no telephone line and BAD cellphone reception thus horrible internet. Hopefully I'll get a place that has a line installed and as such I've started looking into offerings for ADSL again.

My main uses for the internet is going to be gaming (internationally), tele and video conferencing (local and international) and VPN (local) connection to my company's servers. I would also download a bit but at pressent I can't see it being a massive issue.

My requirements.

Redundancy: A definate must
Shaping: Local traffic must be unshaped during office hours and international must be unchaped out of office hours. International can be shaped during office hours.
Cap: At pressent I don't have a good estimation of cap useage as a lot will depend on how hungry the tele and video conferencing will be.
Speed / Price range: Ideally I'd want something more than 512k speed however the prices I've seen for the higher line on an unshaped and uncapped data is more than I can set out for it.

The overall impression of what I've gotten is that the standard unshaped & uncapped 512k lines will fall into my price range. The 4/10MB packages more than what I can afford. I might have a look into a 20/30GB unshaped package.

Of the 'other' packages I've had a look at the 'After Hours uncapped Unshaped' package from openweb looks interesting, seeing that most of my crucial latency activities will happen then (gaming and international video/tele conferencing), but I'm concerned about the local conference calls during office hours on the package.

The one concern I also have is the Fair Use Policy and Accaptable Use Policy that the various companies have. They vary from quite precise (200GB is the cut-off then you get shaped) through somewhat vague (top 20% of the avg useage in the last 10 days are shaped) to the we have it but won't tell you (hide it so well our links to it ain't telling you anything.

Yes I know that's not all that a FUP or AUP states most of the rest is the same though. On the data useage itself the x% will get shaped I'd like to have an indication of where that thresshold sits (say the average historic cut-off point). Also the guys like MWeb that states "You must comply with any bandwidth, data storage and other limitations we may impose, in our sole discretion. Failure to comply with these rules will result in your service being restricted, suspended or terminated, in our sole discretion." but doesn't give any indication as to what the current limitations are, how can you hold customers bound to something you are not making available to them?

I've tried looking around but I've not gotten a happy result yet. So a few questions.

What experiences have people had with regards to volume and FUP/AUP? In other words volume of data have you been downloading and have you been shaped on it?

ISP's are welcome to PM me if they feel they have a suitable product but please keep it to 2 products. I'm a software developer so do understand tech jargon and in fact want it (part reason I gave up on some websites were not getting the jargon).

Thanks
 
You have not state area you are moving to , but if near cpt, then go mweb, sat-3 latency beats seacom any time of day, for international ping, if your jhb etc, then you though seacom , should still be ok ,mweb have dedicated gaming thread, if issues with gaming they will try to help you out.

mweb on 512k should be fine don't think you will reach the fup limit i did on my 512k 2-3gb a day without to much trying, no warnings etc.
 
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...must admit did send him a PM. :o

Thanks for the PM. And yes I did read the forums, it made me aware of some of the newer ISPs since I last had an ADSL capable line (3-4 years back). It highlighted some of the bads and good things on the ISPs.

But it did also raise a lot of questions, esp when I saw some of hte FUP/AUP that ISPs have nowadays.

I gave more information than what's needed but I did it intentionally so that people have more information instead of a quick answer that's off the mark.

@hereticangel, a bit off topic: I know that a fibre optic backbone cable was planned between JHB and CPT which would enabble them to connect with good ping to the Seacom line. Is this higher lat through Seacom with this line completed or not (I don't know what the estimated completion of that line was)? Back on topic, I'm in Midrand so Seacom will then give me the best ping. Will have a look at Cybersmart and their resellers closely.
 
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