MyADSL's aims: Your input needed

rpm

rpm

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Hi folks

I am preparing a press release and would like to make it clear what our aims are. I have included: Lower costs for broadband services like ADSL & MyWireless, improved services (speed etc.), wider availability. Please give your views on the matter and what you feel our future direction should be.

Regards,

RPM
[email protected]
 
well certainly intervieing companies like Sentech and even inviting them to participate in chats with their consumers. Why not let the companies who supply broadband get involved with clients who use their services for them to take a peek into who their real customers are and not neccessarly the ones we see in their adverts which are a marketed ideal.

MyAdsl could possibly become, if not already, the best free service for broadband users in terms of support.

When MyWireless 128 started having international speed issues, it wasnt from the helpdesk that I recieved the reason why. It was from the 100 odd MyWireless users who seemed to all share the same experiences and difficulties as I did, it also helped when having to phone Sentech Support. It gave me more reasom to fight for the service I am paying for.

When next someone has a question about broadband I am simply going to recommned this site because it seems to be the ONLY honest service in this country with regards to broadband, and no one is trying to make a buck from it.

In short... MyAdsl should aim to give the consumer a contempary glance at the state of Broadband services in South Africa... which it already fufills...

Would it be a possiblity that myadsl provides us, the consumer, with a much needed consumer watchdog with regards to ISP's and broadband services in this country?


myWireless 128
 
Most importantly, myADSL provides a central forum for likeminded people to air their views and experiences. Also, the forumites would use myADSL to coordinate mass action if required to communicate or protest unfair or discriminatory practices or prices.
 
MyADSL is a form of consumer watchdog, initially for Telkom ADSL but increasingly for all forms of ITC issues. It is a good place for current or potential customers to get information. It also documents the deterioration of, or changes to services, over time, that are otherwise concealed from the consumer and regulator.

In short it is the only body that will, at least try to, keep ITC companies honest.
 
MyADSL is NON-PROFIT!! Thats important because it means we are not in this to make cash off ppl

<font color="blue">Telkom needs a leash, ICASA needs some guts, and the </font id="blue"><font color="red">SA consumer</font id="red"><font color="blue"> needs to make it happen</font id="blue">
 
broadband at affordable rates!

the reason we cannot get the above is because we telkom basically owns [SA's access to] SAT3... on second thought, telkom basically owns everything [in SA]!
 
With all the new option that are becoming available for broadband (new ADSL package, MyWireless, 3G, iBurst, etc...) it will be a good place to get first hand info for new users. Maybe a list of Pros and cons for all the services in terms of ADSL is better for low ping but whatever is better for large amounts of throughput, if you get what I mean.
 
MYADSL - camapigning for affordable broadband access, improved international bandwidth capacity, coherent dergulation and the right to network accross property boundaries.
 
A) What I would like (in addition) is for MYADSL to challenge the service providers to officially answer questions that the moderator's have selected from the forums. If the SP's don't answer, put them on a black list - the MYADSL BLACK LIST (SPHELL LIST). Aim = to provide a forum for service providers to publically respond to their clients questions, while allowing the client to remain anonymous.

B) Also - Aim to build a technical FAQ against each SP's hardware / SW ?
 
You could insert a synopsis for the layperson, something like - "Basically if you screw the consumer MyADSL will break its foot off in your a**!"

(Yeah I know this doesn't add anything constructive to the thread but all the good ideas have already been stated [;)])
 
A few high-level position statements - you can devolve into some of the 'nuts and bolts' posted by other forumites...

1. To serve as a forum for the critique of broadband provision in Southern Africa;
2. To negotiate and actively provide relevant input to regulatory and statutory entities for the utilisation of broadband as a societal development mechanism;
3. To serve as a pressure group for the resolution of perceived inadequacies in broadband provision in Southern Africa;
4. To ensure that consumer concerns regarding broadband provision are transparently, speedily and effectively resolved for mutual benefit; and
5. To actively promote the use of broadband services irrespective of carriage means in conjunction with commercial stakeholders...
 
This board has become as much a place to ask advice on a variety of subjects as it is an industry watchdog. I think both purposes are highly beneficial to it's members.
 
what mbs said, plus:

6. To serve as a knowlege base for all forms of broad band users, advocates and service providers.
7. To encourage active, free-speech debate on all aspects of broadband provision, legislation and consumption.

<font color="blue">Telkom needs a leash, ICASA needs some guts, and the </font id="blue"><font color="red">SA consumer</font id="red"><font color="blue"> needs to make it happen</font id="blue">
 
1. To prevent the exploitation of the South African consumer in an emerging communications market. It can be assumed that the general public doesn't have a clue as to what constitutes a fair price with regard to the new technologies...

2. To facilitate the interaction of affected parties in giving them a sounding board where they can discuss, form opinion, react and act together on issues of mutual concern.

3. To help with the education of the South African Telecommunications consumer. An educated consumers is and informed consumer, which in turn is harder to bull****!

4. To be the informer of the informed.

Regards
Antowan

### What we need in South Africa is cheap 24/7, always on Internet for under R300 a month. ###
 
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