Yes, we also have Multichoice who issue dodgy, untested equipment, often with out of date software, then provide ill-equipped call centre agents who do not listen to your complaint and send along "accredited installers" who tell you the job done by the previous "accredited installer" is below par and re-do it, charging an arm and a leg, only to find their efforts have not improved the end experience at all.
There are DSTV viewers who do not experience problems, but if you read through the well-documented dstv forum there are thousands of complaints from dissatisfied customers who are experiencing the run-around and getting nowhere.
I agree with the DA's contention that to manufacture and subsidise the STS to the tune of R 750m is absurd. This will only delay the implementation of digital TV in South Africa, while the contractor who is to build the factory is hand in glove with the bureaucrat who approved the job but wants his cut of the pie and nothing gets done, or else the product the factory produces is out of date the moment it leaves the warehouse. If the STB can be sourced in China for 30% of the local cost, why are we bothering, if it is only to boost the ego of some ministerial oligarch who wants to be seen as being beneficial to the country