Narrow minded selfish people!

[ettubrute]

ABBA song comes to mind: Money, money, money, must be funny, in the rich man's world...

Anywayz, I'm narrow minded as well: as narrow as my wallet!

 

[James]

By creating this post You have proven your narrowmindedness clearly, just to defend Your ISP's honour. Everybody have his right of opinion and you yours without the need to be judged by you. Leave the defending to the ISP if he can manage, otherwise he deserves to loose clients

I am not defending any ISP's honour as you are "judging" me to be doing. I am merely pointing out that some people tend to see only the negative and are very quick to critisize. If you see that as narrow minded that is an opinion you are entitled to, un-educated or not. The defending does not need to be done by any one, if the ISP I choose does not offer what I need I will go else where regardless if they are on this forum or not.

 

[ettubrute]

... if the ISP I choose does not offer what I need I will go else where regardless if they are on this forum or not.

Just a pity they all still charge too much! Out of interest, what are the yearly profits the ISP's are making? Asked another way, how much (deep ) are the ISP's shafting us?

 

[BobTheUglgBunny]

ADSL data accounts have the lowest markup of all ISP products, require the most support (unreliable for many reasons) and have the largest overheads (upto 1mbit).

 

[James]

Just a pity they all still charge too much! Out of interest, what are the yearly profits the ISP's are making? Asked another way, how much (deep ) are the ISP's shafting us?

I am not an ISP so I can only take an educated guess. ISP's make money on Dial-Up accounts more so than on ADSL. There is very little mark up to be made on ADSL. An ISP will use it's resources (email account,s webspace) to add on to these accounts to make them prettier to the comsumer. Then as a service provider if you need other services, eg hosting, servers, developement they will make their money from those.

If you think about it a reputable ISP must have support staff, preferably with after hours support too. They must have a physical adress, ie. an office and telephone and office facilities, electricty, water and the usual costs. We know how much the bandwidth costs so on ADSL alone an ISP would struggle in a big way.

 

[Karnaugh]

Not all ISP's make a killing on their accounts - what's R30 or R50 per account profit? They still have to pay rent, salaries, company tax, VAT, buy accounts for the next month, advertise..... there are lots of hidden costs they pay to the network providers as well so it's not all as glamorous as it looks.

Much agreed MaD. Also - the ISP's also have to pay for a rather costly uplink to Telkom for their RADIUS authentication. And due to the margin squeeze imposed on them by TelkomInternet, it's becoming increasingly harder for them to do business.

This pointless flaming of ISP's for their business tactics doesn't solve anything, it just makes it worse. Most of the things are a case of cement heads not even attempting to try and see anything other than their own point of view.

 

[Karnaugh]

If you think about it a reputable ISP must have support staff, preferably with after hours support too. They must have a physical adress, ie. an office and telephone and office facilities, electricty, water and the usual costs. We know how much the bandwidth costs so on ADSL alone an ISP would struggle in a big way.

Just on that note.

What do you people want from your ISP? Support? What for - if SAIX upstream dies its SAIX's fault not theirs, they can't do anything about it.
Ok, so we don't need support - we connect and there we go. So scratch that off the list.
Email? Well, I wouldn't really use my ISP's email service - but that's just because I have the resources to self provide it. Ok so some people might need a good email box, that doesn't take much.
WWW space? Well, unless they are going to offer a VirtualHost line to something other than fooname.isp.co.za, not many people are interested there...
SMTP? They all CNAME that to smtp.saix.net/mail.is.co.za anyway... so scratch that off.

*shrug* you tell me, so long as you can connect to the internet, what difference does it make if you are paying R199 or R220. I'd think it wasn't worth the hassel to switch ISP's over that.

Do you want them to come and make noise on MyADSL? Well, I don't really care about that, although it is nice. For the big players (Datapro, UUnet, Mweb, IS, SAIX [ AHHAHAHAHAHA yea... worth the laugh]) its highly usefull, but I honestly don't quite care what Axxess, WebAfrica or JoeBlogsISP or whoever say. Their service provision doesn't exactly require massive IT genius or savy knowledge of the networks, they are just businessmen trying to corner the market in whatever way. Infact, I'd be more happy if they stopped spamming the forums with attacks on their competition - competition is one thing, but every single day there is some annoying "OMG we are R1 cheaper than XXX isp, sign up now!". But worst of all, everyone jumps on the band waggon.

But of course, I'm probably just wasting my breath.

 

[Killkenny]

I agree with most of the people on this topic.

I don't however appreciate being lied to. And from my point of view that's exactly what Axxess did.

I do agree that one of the few ways to put a decent organisation into a power position is to stay with them. However only if it makes financial sense. And I'm not talking about 20 or 50 rand. That has very little significance.

And if anyone is interested, then yes I suppose I am quite young being only 21, but I have worked part time in the Internet industry for the past 7 years, and owned my own company for 3 of them, and I would hope that counts for something.

 

[Karnaugh]

I would like to see age profiles of posters as I think most of the slammers refered to here be the younger guys. Don’t blame them tho because their hopes of a good deal to keep on gaming are dashed and their parents would not fork out R1000.00 per month for gaming bandwidth. Also good for isp's to get negative feedback as this put them on theor toes as well as measure the reaction from users

Yes, you're right. Although mine seems to be visible...

 

[Karnaugh]

I don't however appreciate being lied to. And from my point of view that's exactly what Axxess did.
..
And if anyone is interested, then yes I suppose I am quite young being only 21, but I have worked part time in the Internet industry for the past 7 years, and owned my own company for 3 of them, and I would hope that counts for something.

Well I don't think age has much to do with it (to an extent at least). I don't feel Axxess lied really, at least not in the SA sense of the word - I'm quite used to being lied to. It's nothing personal, you just deal with it. Complaining seems quite pointless to me - although i guess that is the point of the forum.

I'm shutting up now... just btw

 

[James]

Originally Posted by pupa
I would like to see age profiles of posters as I think most of the slammers refered to here be the younger guys. Don’t blame them tho because their hopes of a good deal to keep on gaming are dashed and their parents would not fork out R1000.00 per month for gaming bandwidth. Also good for isp's to get negative feedback as this put them on theor toes as well as measure the reaction from users

Missed this one, thanks for bringing it up Karnaugh.... I have nothing to hide. My age is there, I will save you looking I am 23. I do how ever notice that your age is hidden (a tad hypocritical). I do not dispute the fact that you are older than I am(judging by the fact you have kids), but if I had to guess from you posts and your general register I would have guessed you to have still been at school.

 

[Killkenny]

Well, yes complaining is pretty pointless. But it does feel good to get stuff off your chest sometings and it's always good if there are a couple of people out there who support what you say (There were some out there, but they seem to have vanished since the MyADSL Masters came along ).

 

[pupa]

Missed this one, thanks for bringing it up Karnaugh.... I have nothing to hide. My age is there, I will save you looking I am 23. I do how ever notice that your age is hidden (a tad hypocritical). I do not dispute the fact that you are older than I am(judging by the fact you have kids), but if I had to guess from you posts and your general register I would have guessed you to have still been at school.

Geez you are sensitive, nowhere did I implied you are one of the younger guys. Nowwhere did I refer to you or categorized you. I merrily refered to the point that some oaks were flaming you for a bad judgement as a post header categorizing them. There is a lot of gamers and school kids slamming the prices, thats what I was refering to, because they are counting the cents. But the last part of your comment really did tell me that even at 23 you are a tad childish therefore the common thread categorization off all the guys hammering the ISP's for their pricing on this forum, as narrowminded and selfish, and I am not one of them. Just read the thread again and maybe you see some more pointers you missed, and see where you screwed up with your assuptions. I am glad though you did notice there is not many details of me in my profile. My birth date were in I just ommited my brth year, you can check again if you want. If you really want to know I am married, have 4 kids, have a dog and a cat, have a house and DSTV as well as many computers and SAT link and ADSl, and a car and at 48 a life, I cannot say that is any of your business but did not think I need to place all the datails in my profile and I do not waste my time looking at others profiles. I merrily meant that if we can see the age on the post area you can easily judge the level of a guys life experience, and post accordingly, not that I would have had much luck with yours. By the way Karnaugh was talking to me and did not try and higlight the fact that I wondered about your age at all, thats just your maturity level that got you a tad confused. Sorry you chose such a diabolical header for your post, you left yourself open to be flamed, and just as much as the guys ranting on this forum is pointless is these posts you made here on your own thread about them. Its not a debate, rather sound like a self justification of sorts for whatever reason I would not know. Shame LoL

 

[Karnaugh]

If you really want to know I am married, have 4 kids, have a dog and a cat, have a house and DSTV as well as many computers and SAT link and ADSl, and a car and at 48 a life

A wife and a life? Now I know you're just talking nonsense

 

[slowgo]

I have been reading this forum for some time now and have been corresponding with Telkom on a few issues I have not been very happy with. Our first reaction to any negative issue here is “It Must beTelkom”! Are we sure about this? For the most part yes I have had issues with them that is why I started e-mailing them. The bgigest problem when dealing with Telkom is actually finding that person that can help you. Once you have done this you will be surprised at what does get done. It took me a bit of time on my first problem I had but when I hit the correct person within 10 minutes I started to get phone calls from various section, Technical, sales and feed back from the source, see below.

Dear xxxxxx

Accept our apologies as xxxxxxx has already offered. We would like to keep you as a valued Telkom customer.
Do not hesitate to escalate directly to me if you have future service related problems.

Regards

Xxxxxx

So that was the first issue sorted out. The next issue I had was the shaping as my business account was taking a beating as I could not run a certain application. So I started again plodding away until I found that person and It seem that they will be sorting this out for me once again making sure that it is a win win situation.

So in closing if I was an ISP and I came here to try and help and got the abuse that I see here I would also think oh well up yours too.

Have a look at the following post it might be something to consider.

http://www.mybroadband.co.za/vb/showthread.php?p=336306#post336306