Neobroadband Wireless - Constantly need to reboot

We had the same issue with a client's NeoBroadband connection. After a very long ball-passing troubleshoot method from Neotel (almost 3 months) they sent out a technician who found the CPE firmware to be incompatible with the high site. Didn't take them 5 minutes to fix the issue and only 3 months to acknowledge the problem was with their equipment.

Good luck!
 
Steyndv,

Next time you at the customer site or have remote access, have a look at the F/W version and let us know what it is. Maybe it can point people in the right direction quicker!
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X